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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 948

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A
Anand Pilli
from Mahbubabad, Telangana
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provide offer not applicable

Address:Visakhapatnam, Andhra Pradesh, 531021

I've recharge 399 rupees on dec-18 this offer provide airtel services. This is mnp offer. Before recharge i contact airtel customer care they tell me this offer 70 days only then after recharge validity shows 56 days only take an action on this issue and kindly inform me

Thanking you sir

Email:[protected]@gmail.com...
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G
ganesh chavanke
from Mumbai, Maharashtra
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outgoing calls barred on 9970641513

Address:Mumbai City, Maharashtra, 400083
Website:Www.airtel.com

After making paymnets i am ubnale to make outgoing.. I was chagred my last bill rs 2400 approx for that i called customer care.. They said you got cgarged extra 880 rs.. Will wave off the same amount within 72 hrs.. Later i paid rs 1500 as my bill amount.. Then also issue not resolved..
And i have given complaint with my network issue on 14 sept.. But till date same complaint on hold.. Resuliting extra charges on my postpaid bill....
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A
Agarwal Jitendra
from Kolkata, West Bengal
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airtel 4g connectivity and response of your dealer staff

Address:Jalpaiguri, West Bengal, 735232

Sir
There is a 4g connectivity issues in the area i stay and even after approaching your staff in the area and also to regional and zonal area, the response has been very poor. The area i stay, there is approximately more than 2000 connection of your company. There is also a problem of call drop which has become a major problem. The response of your staff would force many of the customers to switch the connection to other subscriber....
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C
Chad Voss
from Bengaluru, Karnataka
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postpaid number disconnected for no reason

Address:560103
Website:airtel.in

I had an airtel postpaid connection that was disconnected without any notice today. When i called twice, both customer service representatives told me my visa had expired, but that is completely false - my visa never expired (Someone must have entered my visa details incorrectly). They told me to go into a store location and that they would be able to reconnect my phone there, but that also turned out untrue as the employee at the store did...
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D
DIVYA duddela
from Shimoga, Karnataka
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prepaid 509 plan

Website:www.airtel.in

I recharged my account with 509 which said unlimited calls and messages for 84days. But now i am charged for toll free number and customer care number.
When i call up the customer care the supervisor says it is understandable that service numbers don't come under regular calls.
There is no such information present while recharging in the portal. This is pure cheating of the customer. The complete plan details are not conveyed...
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R
rsabita
from Kolkata, West Bengal
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balance deduction by vas

Address:Kolkata, West Bengal, 743135

Hi, this is sabita roychowdhury. As you can see i newly joined your network. On 22 dec my main balance was rs 22 approx.
Suddenly you guys activated a vas with my consent and deducted the entire balance. Then i recharged with rs 30 top up which gives approx rs 22 talktime. But again my main balance became rs 0.
Atlast today on 1st jan i have recharged with rs 20 top up. Till now my main balance is rs 16 but may it will be reduced...
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V
vishnu priya gudiseva
from Pune, Maharashtra
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signals and net issues.

Address:Pune, Maharashtra

I don’t get proper signals nor proper internet. The pack says we get 4g. Yes we get for like 10 seconds? I have keep putting it in airplane mode and take it off to get signals and net. It is very problematic. It would be better if such networks are banned. People are facing so much issues with the airtel especially in pune. I’m not sure about the other cities. Kindly look into the issue....
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P
P Srinivas Aditya
from Chennai, Tamil Nadu
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internet connections

Address:Chennai, Tamil Nadu, 600033

I hold a dongle connection and it's not been working properly (Signal problem) for a long time. Repeated requests to airtel and 198 have yielded negative results. Their answer is always "we are looking into the problem".
No one from the organisation is bothered, right from answering the phone call to giving instructions on how to go about it.

Sometimes it looks as if they are doing us a favour after charging us for...
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A
Abhishek3258
from Bengaluru, Karnataka
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porting problem and

Address:Mysore, Karnataka, 570016

Dear sir
I will try to explain you my problem
My self abhishek s
From mysuru
Karnataka
Mob no-[protected].

Now the problem is i decided to port my vodafone no-[protected] to your india's no.1 network airtel.
But its really worst network in india and worst services also because i ported my above said number on 29/12/2017 at midnight 1am but still now i didn't get your network... Whats...
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D
Deepanshugoel99
from Noida, Uttar Pradesh
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if you didn't know about your own special offers. so please stop this all plans

Address:201001
Website:www.airtel.co.in

My number is [protected]
I was recharge the special offers 399rs for 84days. But now your company saying this offer is 70days. But i have an message and i am also using the my airtel app where the all thing are already in return is your pack is valid for 84 days. I don't think airtel is still having a good plans and good services. Please check my all details carefully and please restart my pack as quickly. They wasted my 1 week services...
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N
Nidha Faisal
from Bantval, Karnataka
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i recharged yesterday of 509 n was told will get free calls & 1gb per day

Address:560068

But my outgoing has stopped. This is a clear case of faking customers. Recharge done on[protected]:32pm, mrp:rs509.00, gst 18% payable by company/distributor/retailer:rs77.64, transid[protected]. To check balance, dial *121*51
Unlimited local+std calls+og roaming+1gb/day data +100 sms/day for all hs, validity - 84 days, t&c applyinstall airtel tv app bit. Ly/atvfree. Watch live tv free on your mobile, data charges will apply.
I...
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R
RitaGariya
from Delhi, Delhi
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mobile number suddenly stopped working

I have been using airtel prepaid number occasionally, on 29 dec 2017 i recharged airtel mobile number with rs 199.00. On 30th dec sim suddenly stopped working, on checking with customer care i have told that the their system does not have any entry for this airtel mobile number and did nt even bothered to refund the recharge amount, on top of every thing they were not even apologetic.
Mobile number - +[protected]
I request...
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Address:560100
Website:www.Airtel.in

I was using airtel boradband connection (Account no : [protected]) since many months, and i had raised a request to airtel regarding the relocation on 30th nov. After few days the customer care person called back saying there is no possibility of airtel connection in the new area and had asked confirmation for connection cancellation. I had accepted too as they had mentioned that airtel was not providing the broband in the new area.
But...
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T
tharuni
from Kasaragod, Kerala
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new mobile tower

Address:689698

In our area, there is no signal in airtel vakayar - muthupezhumkal 689698, konni taluk, aruvappulam village and near pallipadi junction {pathanamthitta district}. The route is kollampady - athirumkal road. I request to please solve this problem so we required a new mobile tower. I hope concerned person will reply to the positive reply to this post......
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J
jawhar123
from Kolkata, West Bengal
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request of surrendering my postpaid sim no.9831839431 immediately.

Address:Kolkata, West Bengal, 700078

Surrender of connection

Respected sir,
This is to inform you, that i would like to surrender my post-paid connection bearing no.[protected] as i have retired from my service. It is very difficult for me to continue this post paid connectivity.

Therefore, its my earnest request to you please do the needful as earliest. The details of my connection are as follows:
Name: jawhar lal roy.
Airtel...
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G
gs199093
from Moradabad, Uttar Pradesh
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sim does not work from 25th dec 2017

Address:123034

Sir/madam, i have postpaid sim [protected], on 25th dec 2017 sim lost the signals. I went to store they told me to issue duplicate sim but due to biometric failure they can't issue sim. After that day i went again on store for withdraw duplicate sim but same problem already exists. They issue sim on document basis on 30th dec 2017. I request u to solve problem because i face lot of problem. This number is served to clients or my family members....
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S
Suhas Shekar
from New Delhi, Delhi
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not getting otps anymore

Address:560034
Website:www.airtel.in

I don't expect airtel to respond.. Still trying my luck. I am not getting otps for my cashless transactions. Unable to make any payments. Can you please help? Called up customer care, got a pathetic response: "system is down, call back after 4 hours" (I am not surprised) but i need to make payments, how will i do it?

I am handicapped, i have 199 bills to pay. Apart from dealing with airtel, i don't want to pay hell lot of late...
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S
Satya_Pandey
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

main balance use for recharge of packs

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I recharge by mobile with 349 rs for 28 days.
Earlier i had option to use my main balance to activate any pack. But now its not there.
I have 850 rs in my main balance but not able to activate 349 pack with it. So, its like that money is not usable.
They have made some change in policy without notifying the customer, this is scam. Pay monthly for pack and leave the main balance with airtel until they change policy or...
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R
Rajnish9386
from Saiha, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

access billing on my postpaid no.

Address:800001

My bill for the month of november 2017 was rs 988. My bill plan for my postpaid airtel no is 299. When asking on 198 about the access bill they said access data usage. But still u can see data balance of over 30 gb in my airtel app. After repeated call customer care said your access bill be reversed but till date they are not coming up with proper reply nor send the revised bill....
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S
Spandan Sprank
from Vijayawada, Andhra Pradesh
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hii

Address:Rangareddy, Andhra Pradesh, 500035

I have added my money in the airtel money payment bank but when i want to pay to something it is getting debit is more allowed already i have given complaint about this but their is no response so please don't avoid this.in my wallet 261 ripped is their already i have complained about it but their is no reply from their why all r u playing the games with us i will complain it to the consumer court if not it had been resolved means... So i...
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