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Airtel Complaints & Reviews

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Last updated May 9, 2024
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Airtel reviews & complaints(54503)

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C
CHAITANYA AVASARALA
May 9, 2024
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Unfair and fake International roaming bill

All fake International roaming bills for non usage too. Mobile clearly says no usage and the Airtel says lot o[censored]sage. In last one year, they charged 34909 rs from me...
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Rajnish12345
May 8, 2024
May 8, 2024
This thread was updated on May 8, 2024
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I have done recharge of RS 666 accidently on [protected] through CRED mobile app.
I talked with airtel, and cred both refuse to refund or transfer in my original number.
Kindly help me to getting refund or recharge on my original number [protected].
this happened because that number was saved in my mobile by same name
Airtel customer support has been notified about the posted complaint.
May 08, 2024
Updated by Rajnish12345
Transction id of recharge is :- PU014129WX85QXUJ6410
order id :- YX2456XD8L4R
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    pudrrr
    May 2, 2024
    May 7, 2024
    This thread was updated on May 7, 2024
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    Unable to receive SMS since over a month

    Address:GOA

    Airtel has blocked my incoming SMS functionality. Since submitting a Mobile Number Portability (MNP) request, I have been unable to receive any SMS messages. Additionally, I did not receive the MNP porting code. Subsequently, I decided to continue using Airtel as my service provider. However, since that time, I have been unable to receive SMS messages from any phone number, including one-time passwords (OTPs) and personal messages. I am deeply...
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    hapiedreams
    May 2, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Airtel DTH fraud

    Address:Airtel.com

    2023 April i brought Airtel black plan with broadband and DTH.
    Today may 1st just one year completed and the dth set of box make a problem .
    I make a complaint I got a technician visit and the person said that it's a software issue. It is the device and they are giving a replacement. Yas me to pay 600 rupees since my box one year warranty period has been expired. I don't understand how come this happen exactly on the next month...
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    Panoti
    from Bolpur, West Bengal
    Apr 22, 2024
    Apr 22, 2024
    This thread was updated on Apr 22, 2024
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    Address:MOHIDAPUR, Binuria, Bolpur, birbhum, west Bengal, India, 731236.

    Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
    People living in nearby houses will have to suffer a lot,
    The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
    If you don't stop working immediately, you will face many problems.

    We have attached the receipt copy of the application to this complaint.
    +8 photos
    Airtel customer support has been notified about the posted complaint.
    Apr 22, 2024
    Updated by Panoti
    Respected sir / madam,

    Immediately stop the tower that you are installing at Mohidapur Village Birbhum District West Bengal,
    People living in nearby houses will have to suffer a lot,
    The people of the neighborhood wrote the application and signed it and filed a complaint in the bdo office, SD office, Panchayat office, Pollution office,
    If you don't stop working immediately, you will face many problems.

    We have attached the receipt copy of the application to this complaint.
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      S
      Siva baskaran
      from Chennai, Tamil Nadu
      Apr 20, 2024
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      Address:Near me
      Website:www.airtel.com

      Daily data pack is reducing while using 5G. once daily data pack is get resolved overed . 5G is not working, I'm recharged with 5G plan so, kindly consider my issue and try to fix it. Thankyou
      Airtel customer support has been notified about the posted complaint.
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        S
        siva900
        Apr 20, 2024
        Apr 20, 2024
        This thread was updated on Apr 20, 2024
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        Unsolicited Internet bill

        I have been an Airtel Internet customer since 2022. I have been paying my bills in advance on a six monthly basis. In August 2023 I paid my six monthly advance payment to last until February 2024. In September 2023 Internet stopped working. I file d a complaint. They said it will be back on but did not happen. In October 2023 I called Airtel and spoke to them. Still no solution. In December 2023 I filed a complaint again and asked them to...
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        M
        Maddy9127
        Apr 17, 2024
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        Address:#837, GALI NO. 7 Kailash Nagar, Near Kahlon Farm NAYAGAON

        I am lodging a complaint against Airtel regarding their poor service and failure to address my ongoing connectivity issues despite multiple complaints and escalations. I have paid an advance amount of 3300/- for the Airtel Xtreme Fiber service, which is not being provided as promised. Engineers have visited but the problem persists, causing significant inconvenience. Contact details were shared as requested, but no response has been received. I demand a swift resolution to my connectivity issues, a full refund of the advance payment of 3300/-, and appropriate compensation for the inconvenience caused.
        Airtel customer support has been notified about the posted complaint.
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          R
          RaghavGoyal
          Apr 15, 2024
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          Website:www.airtel.in

          I've a broadband connection from Airtel.
          The internet is not working for last 5 days now and intermittently working before that.

          I've raised complaint for the same and tried to follow up on the same. Neither the issue is resolved nor my queries are being answered to the satisfaction. The customer care department is not giving any response, nor are they providing the contact details of the technical staff.

          Due to internet not working, I'm facing multiple issues, like my work and home office is hampered. I want a justified compensation for the trouble caused and immediate restoration of the internet service.
          Airtel customer support has been notified about the posted complaint.
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            Airtel fiber: [protected]
            connection deactivated: 22/11/2023
            amount to be refund: Rs. 957.36

            till date did not receive my refund amount after disconnecting my airtel fiber...
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            Z
            Zainnnn
            from Chandrapur, Maharashtra
            Apr 8, 2024
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            Mobile data not renewing

            Address:Binba gate chandrapur maharashtra

            I would like you to inform that my airtel internet data is not renewing from past 3 days and i have to do add ons for using my internet i hope you will take fast actions regarding this...
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            M
            Mounica Yalamanchili
            Apr 7, 2024
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            Im not able to make calls despite having Talktime

            My data pack expired on 4th April and as I want to limit my data usage I opted for Talktime and recharged my mobile with ₹10/- giving me a Talktime validity of ₹7/- . But when I tried calling, my call doesn’t go through despite having balance....
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            Vikky kandikatla
            Apr 7, 2024
            Apr 7, 2024
            This thread was updated on Apr 7, 2024
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            Iam using airtel xstream fiber internet in my house last month (March) i recharged 200 mbps of worth 1179 due to it had benfit of amazon prime membership of 1 year. This month i recharged a lower plan of 40 mbps of worth 589 due to this they revoked my amazon prime membership stating you have migrated to lower plan. I reached to customer care they are not responding. This is illegal by cheating the customers by showing false benfits to attract customers
            Airtel customer support has been notified about the posted complaint.
            Apr 07, 2024
            Updated by Vikky kandikatla
            it is not resolved yet
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              rajesh manjrekar
              Apr 6, 2024
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              Address:15 B, AMAR NIVAS, OPPOSITE JAI
              Website:www.airtel.com

              AIRTEL is not refunding the balance in my ACCOUNT [protected]. They are doing this because i disconnected my account siting poor service. The pathetic service of the company forced me to discontinue my service.
              Airtel customer support has been notified about the posted complaint.
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                Raghu1100
                Apr 5, 2024
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                regarding unable to use my top up balance from airtel

                I have a Airtel Prepaid Number, Currently my recharge validity is expiring in couple of days. Additionally, i have account topup balance of 291 Rs. Earlier there used to be an option to reacharge with top-up blance. Airtel currently has dicontinued it and As per airtel support team, Now i can only use it for international call or for other paid calling but cannot use for recharge itseems. Currently that amount is stuck and carrying forward...
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                A
                A. Robert Roche
                from Nagercoil, Tamil Nadu
                Apr 5, 2024
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                Internet frequent outage

                Address:Radiance Mercury, Chennai

                Subscribed Airtel Xstream fiber since December, 2023. To till date, frequent Internet outage : December, 2023 (Internet outage for more than a week),
                January (Frequent internet outage in January month), February (frequent disruptions), March (No internet outage), April (Internet outage for more than 48 hrs).
                Service is sloppy and lousy...
                BSNL is far better......
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                S
                Sivaraj
                from Tenkasi, Tamil Nadu
                Apr 1, 2024
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                Virtual Debit Card Annual Maintenance Charges

                I was debit Rs.25 for Airtel Virtual Debit Card annual maintenance charges.
                I never applied for this card and it was issued without my consent in the first place. And now, they are charging me for something which i have never used.

                Request to refund these charges.

                Transaction ID - AMC[protected]...
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                VisnhuVutla
                from Hyderabad, Andhra Pradesh
                Mar 31, 2024
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                Unable to disconnect the broadband connection

                Address:Nallagandla, Hyderabad

                My annual broadband subscription has expired, and I have ceased using it. Without my consent, it was automatically converted to a monthly plan and I have been billed for the past two months despite not using the service. However, I am unable to disconnect the connection without settling the bill.

                I have reached out to customer care multiple times, but they have been unhelpful and rude, claiming to have sent communication via...
                +2 photos
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                Shristi Sharma 3011
                from Kolkata, West Bengal
                Mar 30, 2024
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                Continuous disconnection of broadband services and fake promises made by company

                Over the past month, I have experienced continuous disconnections and interruptions in the broadband service, causing immense inconvenience and disruption to my daily activities.

                Despite repeated complaints lodged with the company's customer service department, the issue has not been adequately addressed. Each time I contact their support team, I am met with false promises of a swift resolution and assurances that the problem...
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                Ajay Suryanshu
                from Kanpur, Uttar Pradesh
                Mar 30, 2024
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                Didn't get UPC code for port

                Address:Kanpur

                I want to port my number and trying to get UPC code for the past few days and every time I sent on 1900 and I got this reply from 1901 ( UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.)
                I visited Airtel store and call customer care many times but I got no reply and help. Please help me as soon as possible....
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