[Resolved] Airtel — Bill summary not provided after various complaints | |||
Sir i am using airtel services from last some months but after so many reminders and calls they are not providing me my bill summary. I asked for soft as well as hard copy but they did not gave me response in this matter. Every month they send me a message only for huge amount but when i asked for bill they do not send me the bill summary .so how can i pay for this huge amount of bill without summary .i need my bills for some official purpose also .even i have paid various bills after message only but this month they did not send me the message also for amount of my bill.and after due date they are now reminding me for bill payment with late payment charges.due to this issue i have not paid my bill.so plz take the need full action as soon as possible. thanks. Was this information helpful? | |||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 19, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 18 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 18 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 15 Comments | |||
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Airtel — I lost my mobile handset as well as sim please block the sim
My mobile no is [protected]Airtel — Service worst
Took 9 weeks for setup of broadband Asked for 8mbps 120gb They installed 2mbps 15gb Blunder negligence to customersAirtel india — Recharged a wrong mobile number
Hello Sir, Transaction id-533217, Transaction date-9/9/2015 wrong number-[protected] correct number-[protected] Amount-200.0 Kindly transfer it immediately to the correct number. Kindly heed to the request.Airtel — Providing personal information
Hi my mobile no [protected] one of agent she name sumithra S.N that lady without my intimate she check my call details and she providing some personal information other people please take the legal action I waiting for your feedbackCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Airtel — Balance deduction without any reason so refund
Approx 100 rupees deducted from my airtel no [protected] without any reason. Thats not the way a mobile company treat with his customers. So please refund my payment