Airtel — Did NOT get connect on My Family Plan- 7 days go !!!

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello Sir/Mam, With due respect, i port my Reliance and Aircel no to AIRTEL. i already have Postpaid Plan and i would like to add another no in my family plan. I submitted my require documents on 23rd May 2015. Airtel executive come to my door step and collect my document, he give me postpaid SIM card as well. He said it would take 3-4 working days but, now almost 7 days and i did not start using my postpaid no. i asked to the executive about this and he said i have done my job for more detail contact [protected]. i called this guy 10-15 times in a day but not responding me. i go to 121 and 198 care but Shima the Airtel executive said you can not complain here. Please suggest me and do the needful as earliest possible. Name: Aniket Mob. [protected] Location: NOIDA (UP)
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Dear Anishaket,

This is with reference to your post dated 28 May 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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