[Resolved] Airtel — Fake Commitment | |||
Customer service in your organisation is worst… Your systems are not updated.. Below are the examples for the bad\worst\fake response from your company. 1. Even though I have already paid my bill on 07th March 2015 but I received a call today asking me to pay my bill. Which is very annoying. YOUR SYSTEMS ARE NOT UPDATED 2. I was a vodafone subscriber and when I ported to Airtel your Executive had given me a commitment of complimentary gift with the plan. The complimentary gift was provogue Bag. Its been more than 3 month and I am yet to receive the bag. When I enquired further for this I was asked to visit the nearest gallery to collect the same. When I visited the gallery in crawford market your executive told me it was an old plan and take it from where you got the sim card. While porting from vodafone your executive had called me and arranged a person to collect the forms to port into your network. Where do I go to such your executive who had called me???? YOUR SYSTEMS ARE NOT UPDATED. If your systems are update I am sure you must behaving the data of each and every call with regards to my account and also the person who had given me the offer I am very unhappy with your service & fake promises….take this matter on prority orelse I am switching from your network and will take this up to the higher authority. Also your network is not so good for me to stick to it..it is worst….. Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 12, 2015 Airtel Customer Care's response Dear Mr. Nikam, This is with reference to your post dated 11 March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Saurav Ahlawat airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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