Airtel — Mobile portability harrasment | |||||
I am using my no. [protected] as prepaid connection in airtel.it has been around 7years using the same no. before 5-6 months I converted my connection into postpaid. as I am working in idbi bank, they suggested me for corporate plan. I submitted my documents including my declaration.there is no signature n documents other than mine. now there is no airtel office in my city and I have to go 40 kms for getting new sim as my old sim getting damaged. I requested but they told me to go 40kms away office which is not feasible fr me. so I applied for portability in vodafone for same plan there and deposited documents but airtel rejected. they are saying its corporate sim. you have to give NOC signed by your bank authority. While taking sim and plan, every where it was my declaration and signature.bank is not involved in any way. now airtel harrasing me. Forcing me to continue in airtel as they know that I have to go 40kms to airtel office. I don''t want to continue.while connection it ws my declaration, then I can switch with my own wish. Please help me. one day loss cost me more than 1000 rs. Please save me from such harrasment and help me. I am an exservicemen. Utkarsh Awasthi Asst manager Idbi bank ltd Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 02 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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