Airtel — Poor connection in the Basement

Address:

Gurgaon, Haryana

We have our office in a Basement in a residence, while Vodafone and Tata, Reliance have absolutely no problem in their Signal strengths, while AIRTEL has almost NO SIGNAL. The Signal strength is SO POOR that our calls get dropped all the time and we can not hear the other party properly using the AIRTEL GSM connections. We are using AIRTEL corporate plans in our company and have already complained to them. AIRTEL once sent some one to do a site study and that person agreed that the problem of LOW SIGNALS was genuine. After that, nothing happened, there was no action taken. I am using this connection for the last 11 years... I hope Airtel will look in to the matter and do something about it. TRAI should bring the Number portability / number switching facility amongst operators ASAP, or else consumers like me and my colleagues will continue to suffer at the hands of operators like Airtel. My office is in Sushant Lok 1, C Block, Gurgaon Hope some action will be taken on this complaint.