[Resolved]  Airtel — Regarding SIM ACTIVATION

Address:New Delhi, Delhi, 110091

I visited So many time Airtel express Outlet, which is on the NAME of TREHAN TRADERS (Shop No. G-5 Polt No-23 LSC Krishna Arcade Mayur Vihar Phase-2 Delhi-91) for Number Portability. Number belongs from Madhya Pradesh ([protected]) i.e Prepaid No. here they are Porting in Postpaid. i have submitted all the document 4times from the date of 24th-oct -2016. Person came from your side for verification also, I received message that your verification is done successfully. but after insertion of Sim CARD, it is reflecting Registration Failed .

For this i spoke Miss Saloni, Saloni is educating me that. Every time she punched & sent my ID Proof (document) but they are not responding.Mail she received every time by your internal team to send the document again. Why ?

I have given My PAN CARD, VOTER ID CARD & 1 supporting Document . OLD SIM CARD NO(M.P[protected] 2906 H-2 / NEW SIM CARD NO[protected]U

If i have submitted my document 4 times, why again i will Submit ? Are you people misusing my documents .

You people stooped my Old Sim(Madhya Pradesh ) from that day & even your not starting my sim here also . what you want to do . IS this kind of service you people are giving . i have never found such kind of pathetic service & never expected airtel .From that day i m taking follow up of your airtel outlet for my sim Activation . is this my work ? from that day to till date i have visited your store 15-20 time. who will pay for my time & petrol ?

There are so many telecome Companies in market(Reliance/voda) but from 2006 im using Airtel so i dont want to go for another network .if you people want then please return my all documents through courier & activate my Old sim. i will change the network.
Even I have written complain shilpa.[protected]@airtel.com,
abhinav.[protected]@airtel.com,
[protected]@in.airtel.com but they people are also not responding.

they are working as Govt sector (Like Govt. m BABU hote hai, They Dont care kya Problem hai) Is this ??
Please revert ! ASAP

Regrads
Parth Kumar
[protected]
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Jan 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 9 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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