Airtel — very poor 4g network

Address:

Gurgaon, Haryana, 122001

I recently ported my mobile no. ([protected]) to Airtel from reliance communications due to closure of rcom operations. I chose Airtel instead of Idea or vodafone as i fell for Airtel's tall claims of fastest 4G network. But their network is very very poor. I have used rcom 4G and JIO and never has their mobile network shown 'H' or 'E'. But ever since I ported to Airtel, I am hardly getting 4G. It's only 3G for most of the times and the data speeds are very poor. After experiencing rcom 4G and Jio's fast internet, I am getting extremely frustrated with such slow data speeds.

I have also given a complaint to their customer care. It's been more than 12 days and their response is " Sir, It will take time. We are ungrading the network. We cannot tell you how long it will take as our network team have not mentioned any time limit". I am just staying 5 kms from their gurgaon head office but this is the state of their network.

If Airtel still needs to upgrade their network even in areas close to their head office, how can they claim that they have the fastest 4G network in India? This is outright cheating o[censored]nsuspecting customers.

If anyone is ever planning to port to airtel, please don't. Their claims of fastest 4G network are completely false. I have no idea when my complaint is gonna get resolved.