Amazon India Complaints & Reviews

On 11th Nov 2014 I had purchased a mobile handset through Amazon India & on 15th November 2014 I had received a delivery confirmation SMS & Email whereas the item is still not delivered to me. Amazon had sent me a fake delivery confirmation without sending it. I had contacted customer service 6-7 times and sent numerous emails to resolve the issue but no suitable answers or replies received from there end. It was my first order from...

Dear Sir, the product ( ASUS X200MA-BING-KX395B (X200M), Size11.6 Inch NoteBook Laptop (Black) Without Laptop Bagwhich I bought from you is not working properly as it is hanging every now and then and also window 8 which is installed in this notebook is not working properly(most of its option not working). I had visited authorized service (Arsh Vision, Ajmer) center today for these two problems but they have not accepted this device...

Hello I am Sabarish Kumar I wish to bring this to your kind notice that I had placed an order, WD Elements Portable 1TB USB 3.0 External Hard Drive (Black) (Order #[protected]) on Amazon.in on Sept 29, 2014 and received the product on Oct 7, 2014. Unfortunately the product was not working so I placed return request on Oct 7, 2014 and the product was picked up from my end by Amazon.in on Oct 9, 2014. The refund amount (i.e, )...

Pathetic service and cluless support staff... order placed on 5th Nov and till date no clue on delivery. And staff says customer re scheduled order delivery ????? Why will i do so... Called 10 times to support no one got any answer, only false false false promise.. Order #[protected] Order #[protected]...

I booked an order for SanDisk Cruzer Blade 16GB USB 2.0 Flash Drive Sold by Cloudtail at Rs.366.00 with Amazon.in on 4th November 2014 after confirming everything about payment & delivery at my address. On 9th November I received an e-mail from Amazon saying " We are writing to let you know that one of your packages (#[protected] 7965915) has been returned to our fulfillment center as undeliverable. Some common causes...

Ordered Google Nexus 5 D821 (16GB, Black) the site says this was handed to their Courier on 26th Oct, the product is not yet delivered after 15 days. When contacted the guys multiple times their standard line is that their courier is not responding to them. Can you believe this, for 11 days their business is suffering and the courier hasn't come back to them. I think the truth is this is a scam, the discounts they have given on Diwali is...

my name is nishant basu ..my email adress is [protected]@gmail.com I placed the first order On some day in october for a usb modem...its expected date to reach me wa 30th of october but amazon guys on customer care kept me in dark toldd me to wait and finally on 4th of nov after calling so many tyms told me that ur order is misplaced then they told me to put another order..i did that also...its expected date was 12th of nov...that also...

I placed the order for "Annapurna Dough MAker Machine With Free Measuring Cups" online. Paid for the product on "15 Oct 2014 ", waited for 10 to 15 days and then contacted Amazon support regarding the order. Only thing they did was sent an email to the seller who just sent in a initial email after which no response received. I called in Amazon support and requested to provide me refund if they were unable to deliver the product but they did...

I have ordered a Apple original ear phone on Oct 24 [[protected] ]. Till now the order has not been delivered at all. And when enquired the customer care always responds with a default reply of "the product willl be surely be delivered tomorrow and i would call the transport team to deliver it as soon as possible". This is the first time i have ordered in Amazon thinking that it would be good.But this is the worst !!!...

Dear sir, My self Rajendra & purchased desk jet printer. I have received printer in damaged condition sothat I hae requested customer care for pick up but they told me that you will send back through courier, we will refund shipping cost as per receipt. As per receipt shipping cost is Rs910 but i received only rs1100.I have contact many times to customer care but still date payment is not refunded. [protected]@rediffmail.com...

Amazon gave me this awful experience with my Or...der #[protected] an Amazon fulfilled item. They sent me a prepaid order as a COD !! 1. Before purchase, They displayed a delivery estimate to my pincode as 4 to 6 business days for this item on their website. And immediately after purchase, they changed the ETD to 10 business days. 2. The order was sent as COD, where as I had paid full amount during purchase. The ‬India Post...

Hi, i had ordered an Inc. 5 Women's Slippers from Amazon, while ordering there was a promo which read 40% additional discount at checkout for products fulfilled by Amazon and at the deals page it read seller "RONN studio", so i had ordered a slipper from RONN Studio and it was fulfilled by Amazon, i can attach the screenshots of the same, but while placing the order the promo was not applied . I contacted the customer care center and...

My order number is[protected] Docket no is[protected] till today I not receive my product. I track it on Gati website they update feedback ""Customer Request Another Date Delivery"" but no body contact me till 4th Nov. 2014.I call to call center they update us don't mind this comment my complain department will call & deliver the parcel. But till today I not receive any call from Gati complain department. They are not serious...

this is regarding ORDER #[protected]. i ordered this package from amazon.in. they said it would be delivered i two parts one on 31/10, other on 1/11.i have not received any of them.when contacted they customer service even they could not tell where the package is and when it will be delivered. i also received a sms saying that my package will be delivered on 3/11/14, on the same day in the evening they again massaged me saying...

Dear Sir/Madam, I did place the order (Order #[protected] on October 21, 2014 and the delivery timeline was due by November 5, 2014. However the order got delayed and post initiation from my end (consumer) the Customer Care executive failed to justify the reason and update the revised order delivery date. Initiated a second communication on the successive date and was again fooled by your Customer Care executive since the delivery...

I HAVE ORDERED A NIKE DEO COMBO (CONSISTING OF 3 NIKE DEODRANTS) ON 21ST OCTOBER 2014. I RECEIVED A MESSAGE FROM AMAZON.COM STATING THAT MY ORDER WILL BE DELIVERED ON OR BEFORE 30TH OCTOBER 2014. HOWEVER I HAVE NOT RECEIVED MY PACKAGE TILL DATE. I TRIED TO CONTACT THE LOCAL SUPPLIERS OF THE AREA BUT IN VAIN. THIS WAS MY FIRST TRANSACTION WITH AMAZON.COM AND I MUST SAY THAT AFTER THIS, PERSONALLY I WILL TELL ALL MY FRIENDS AND RELATIVES NOT...

i had ordered a phone on amazon.in on 22nd oct 2014(order no[protected]. the estimated delivery date is on 28 oct 2014.but the phone not delivered yet. i paid money using my debit card. amazon.in tracking shows that the package arrived to gati courier facility on 1st nov 2014. in the gati site it is mentioned the assured delivery date as 3rd nov 2014. but still product is not delivered. at this situation i cannot cancel my order...

i have ordered a copper jar worth rs680. i have paid the amount using hdfc credit card on 21st october 2014. however i have cancelled the order due to a better deal i found in the amazon itself. the refund of the rs680 has not been done and it has been a long time since i have been waiting. kindly refund the money asap. these are the order details : Order #[protected] item name: Pure Copper Jug with Lid Handmade Indian Copper...

Dear Team, I have ordered a Prestige PWG 03 200-Watt Wet Grinder on 23-Oct-2014 through Amazon.co.in (India site) and the very next day the seller has shipped the product through Amazon Transport services. The product was supposed to deliver on 27-Oct-2014 that is the esteemed delivery date that max they take time to deliver the product to the customer, however I haven't received the product, nor any mail confirmation or reason for...

i bought an amazon kindle paperwhite for Rs.11, 999 which was under try and buy scheme and amazon was supposed to refund full amount in case of return within the time specified. i got the unit by cash on delivery (COD) and just within a week i requested amazon that i want to return it, they deputed some courier company and took back the same from me. amazon was duly aware of all the happenings as i have chatted more than half century times...