Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

I had booked a bus from Hyderabad to kadapa
Amaravati A/c
and was boarding at kphb colony
Boarding time was 8 40 . I called the driver and told him that I was on the way and reached within 5 mins. The driver started abusing me and harassing me . I told him I was sorry for coming late but he continued arguing and abusing. And both the conductor and driver are not wearing masks.
Because of ppl like these we have...

Conducter shouting for no change in bus and make me to get down from bus and bus no. Ap 04 z 0131...

Hi sir/madam.. My complaint was on bus conductor (lady) and driver..as I'm travelling from ravulapalem bustand to Ramachandrapuram.. it is an ordinary bus from ravulapalem to kakinada..I took a ticket from lady conductor and she didn't returned change to me..she done same thing with other passengers also..she is taking full amount from passengers and not giving change to anyone..if we ask for change, she is saying take change after last Stop.....

I would like to bring to your notice, the careless driving of APSRTC driver - driving vehicle no. AP31Z0312 on Palakol- Bhimavaram road leading to Srugharuksham railway gate around 06.05 P.M (24th February 2021), Overtaking from the right side inspite of heavy traffic(before nearly 15 vehicles before my car) and hit my car and the rash driving by the APSRTC driver has resulted in scratch and dent to my Vehicle (Swift Dezire 2020). Despite...

Attempt to book the ticket on 23rd February 2021(Date of Booking), to travel on 26th February 2021 (Date of Journey) using https://www.apsrtconline.in/ was failed.

However, the amount of Rs 479 was debited from my bank account and paid to APSRTC but the ticket booking status shows as failed.

The transaction was done through Internet Banking of ICICI and I spoke to the customer care of ICICI bank and they informed...

How come only one person is being appointed in the bus counter where hundreds of people will be arriving daily?
The officer at bus pass counter is showing so much negligence. This issue must be solved immediately as possible. Thank you....

I lost by today(28/02/2021) in the bus while travelling from Vinjamoor to Bangalore.
Bus number: APSRTC 5242, Kavali depo, which start from kavali @ 7:00 PM and I boarded @8.30 pn ON 28/02/2021 and left 1 March 2021 5:50 AM in KR puram. while getting down i forgot my bag in the bus.
Please send me the driver number to my [protected]@ gmail.com...

Lot of people who visited kanipakam temple are suffering with lack of buses in return to tirupati. Duration of kanipakam to tirupati is nearly 2 hrs. How a common man stand in a bus for 2 hrs. People are fighting at the entrance of the bus for the seat. Imagine how a girl can enter in the fighting. How a girl stands for 2 hrs.peoples are very much disappointed. They (including me) are very much angry about the government. I am writing this...

I had booked tickets for 3 members, journey is from Lb nagar, hyd to vijayawada, journey date is 03.01.2021. But i was cancelled the tickets on 30.12.2020.
Till now i didn't get refund amount and i had already submit the complaint against this issue though i received no response..

The refunded amount is Rs 1971/- which id not a small amount to me..

Hoping that it will be solved soon.

Regardsbr...

Ap07z0140 roud behavior at passenger...

I'm booking a tiket anakapallibypass to guntur on 20/2/2021 night 8:40pm bus timing ...I have msg from Rtc .. contact details are not working operator phone number is an out of service..there is no phone call from bus operator ..I'm called customer care from their side also no details about operator ..how I can catch my bus on heavy traffic on anakapalli bypass road . . after 1hr I catch the bus. Asked to driver why u are not calling to me....

I am travelling from annavaram to Hyderabad in an apsrtc bus and the quality of the bus is not satisfiable and the shock obsorbers of the bus seem to be not working properly which is making our journey difficult.they are charging Rs 960 and nothing seems to be good (the quality of the seat, no cleanliness)...

Today I have come across one shop in Tirupati RTC Bus stop where they are overcharging food items like biscuits, cool drinks etc., more than the MRP price. When I questioned the shopkeeper he replied like it’s common there.I have also experienced the same scenario while using washrooms there. I hope you look into it and solve the issue which is faced by everyone there....

I had booked a ticket for 3 members from lb nagar to vijayawada, ticket no is[protected], service no: 3634. Date of jouney is 03.01.2021..
I was cancelled the ticket on 30.12.2020.
But till now i didn't recieve refund amount..
Kindly do needful and neccessary action....

Hi Sir,

I booked ticket from Hyderabad to Tadipatri, the bus should go via Kurnool, Gooty, Yadiki, Bugga and Tadipatri. But bus driver and conductor are rude and they said we don’t go that route they taken me directly from Gooty to Tadipatri. I suppose to get down in Bugga and they dropping me in direct destination by another route.

Following are the details.

TKT NO:[protected],
Seat...

Sir/ Madam I have tired to cancel my bus ticket apsrtc. Ticket Number:[protected]. But it is not cancelled at that time of 1:50 pm more than three times....

The bus bearing number AP 03Z 0168 has an extremely rash and negligent driver who neither follows Traffic/ heavy transport vehicular rules or general road regulations. The bus driver is reckless, grossly negligent and highly irresponsible while driving. The bus takes a route from Bangalore to Tirupati and the driver clearly breaches traffic rules by entering no entry roads, one way roads and narrow roads where there is no entry for buses,...

DATE OF INCIDENT:01/02/2021
CLIENT NUMBER(PASSENGER MOBILE NUMBER): DR.C.M.RAVIKUMAR
SVIMS
TIRUPATHI
[protected]

I Dr.C.M.Ravi kumar, booked a ticket from Kurnool to Tirupati on 1/2/21 reference ticket number is[protected].
I was waiting at bus stand since 12 am, I called up customer service at 12:20 am to enquire about the bus location. The customer service person said that bus will come so...

Dear sir we are daily passenger's between Kancharapalem to Kurmannapalem. We daily travelling in APSRTC city buses.
A city bus inside the LED lights blinking on standing position since 2days. No body solve this problem. please take action immediately sir.
Bus no 38J RTC complex to Sector 5
Bus no AP 31TH 0876...

I am sireesha working in bhamini mandal.i was waiting for the battili bus from 8:35 am on the road at krishnapuram stop of amadalavalasa mandal. Two buses came around 9:25 (sklm-kottur bus)and 9:30 (sklm-battili) time period. i tried to stop those two buses but they didn't stop the bus. It happened for us multiple times.Could you please take necessary action....