Aramex Couriers Complaints & Reviews

Hello Sir,
My KYC Uploaded Document has been rejected due to "Consignee name does not match with provided KYC documents .” This issue occurred because The Account was created with my nick name and automatically the order got placed with that name, now the problem is that my every Document is Named With My official name and I can't do anything regarding my identification name cause no updation is possible in my documents as it's...

I have been constantly uploading all my KYC documents and they keep being rejected. I don't understand what am I doing wrong. Kindly fix this issue so that I can get my product delivered timely. I have already paid for the product....

Being an Army Brat, we keep shifting every 3 years to a new location and we have recently shifted to our current address Kharagpur(West Bengal) because of which my KYC docs address is not going to match with the shipping address. I have the gas refill receipt as address proof for the shipment address but it's in my dad's name as I am staying with my mom and dad at the current address. You can cross-check my dad's name on my Aadhar card and...

I ordered Nike shoes on 10 June, 2022. My KYC submission request keeps getting rejected and the email shows "Delivery Address does not match with provided KYC. Please share KYC Document in consignee name and matches the delivery address". I am a college student and I live on campus. The delivery address I have given is also of the campus I live in. But this address does not match with my PAN or Aadhar Card. As instruction given in the mail...

I have ordered shoes from nike and it has asked me fro kyc documents i gave uploadwd both adhar card and pan card, but it always says invalid format or file not opening, what to do....

This is regarding kyc documentation that was to be done for my nike order that i placed on May 14 2022. Order number is: Nike.com #G[protected]

I got an email to put in my aadhar card and other address verification document.
The order is placed under my name but it was a gift for a friends birthday who lives in another city as a tenant, so i put in their address as delivery address.

Since the order is...

Never got a refund despite following up many many times over phone and email....

Hello sir, i have ordered supplements from usa to India . I have uploaded my KYC documents (aadhar+driving licence )twice and they still got rejected showing "invalid identy proof".
The adress door number, area, pin code are exactly same, only there is slight diffrence in the way adress is mentioned .Please look into this issue and resolve it as soon as possible.
Shipment code: [protected]...

I placed an order, which is stuck in the customs for past few weeks as my address doesnt matches to the kyc document, where there is very minor difference, for which I submitted a supporting document of a electricity bill which is in my fathers name where the address matches to the address given for the delivery they rejected that also, after which i submitted another supporting document of a hotel stay receipt where my address matches to...

I have ordered a shoe from nike Singapore and now it's stucked at banglore airport . And it's there for more than 2 Days. I tried to connect with Aramex customer support and they ignore/refuse to help. They sent me an email with KYC submission request link but it's not working. Kindly Help....

My order is not delivered at correct date, delivery status updated as delivered but parcel is not received by the receiver, updated fake status, Aramex oman, told that it will take two day to deliver, Delivery date given to me is 7th june 2022, 8th june 2022 but it takes two to three days delay, it takes 10 days to deliver, I can't expect this from Aramex, feeling sad, sorry to say this, feeling about about Aramex... I sent a parcel to muscat....

I order from Nike and after a few days I got a message from aramex about kyc submission and after the submission of my kyc documents I don't know why they are asking me to send it again and again I have already sent them the aadhar card front, aadhar card back, pancard, lpg recepiet, electricity bill ...pls help me someone the shoes is of 15000...

I placed an order at Nike.com under the name Puja for my brother and opted the delivery address to be my parent’s place as No is available at my current address. I am married now so my address has been updated on all the documents. I uploaded my brother’s and my father’s documents(which has the delivery address) along with my documents in support but all in vain. I kept on getting calls, messages and emails. I dropped a few mails stating...

I have ordered shoes from nike.Com by the email address [protected]@gmail.Com order number is g[protected] and hawb no is [protected] as they are continously rejecting my kyc document i had contacted them many many times to cancel and sent the product to nike as my amount will be refunded but they are nt listening and taking any actions i ahve mailed many time to nike and aramex both but nike tells to ask aramax to cancel the delivery...

I have ordered shoes from Nike. Aramex is handling the delivery obligation.
For my product to get delivered they need my document for KYC. There is one problem with my order (order no. [protected]) that the delivery address of my order is different from my address proof doc (Passports). I have given my rent agreement of my current address as proof of my residence as per their mentioned requisites. However, Aramex has rejected these...

My shipment is stuck with customs since ~2 weeks. I have provided all the KYC documents (Aadhaar front, Aadhaar back) along with a notarized rent agreement, since my delivery address is different from my permanent address. Still, my KYC keeps on getting rejected.

I have been trying to contact Aramex since 2 weeks (via email, they don't have any functional customer care number), but have received no revert from them. What should...

Without Prejudice

REF: Waybill - [protected]
Shipped on - 10th May 2022
Duty Paid -20th May 2022 (After completing KYC)

To Whom it May Concern,

I had purchased the good from an international seller on the 10th of May 2022 and the items have been shipped using Aramex Couriers with a delivery date of 21st May 2022. All KYC and Duty had been cleared by me on the 20th May 2022, however,...

Hi i ordered products from nike.com as it is shipped through aramex courier as aramex sent message to upload my kyc documents. I uploaded all my kyc documents everytime it is coming your kyc is rejected i have given my temporary address for shipment and that address is not matching my kyc address and i don't have my temporary address proof so kindly help...

Due to address mismatch on the KYC documents my shipment is stuck. But this is because I am residing at the newly purchased property and its address is not yet updated on my identification proofs. I have below documents that are the proofs for my ownership.

Agreement of Sale
Possession letter
Stamp Duty & Registration receipt
Index 2...

My shipment number is [protected] this is an order from gymshark which I was supposed to receive centuries ago Aramex has been saying that kyc is pending and I can’t even contact them as they don’t respond.I provided an electricity bill of the address I ordered it to with the consignees adhaar still whenever I try to track my order it says kyc pending and I don’t even get a link anymore to refill the form please help me I’m very disturbed...