[Resolved] Bharti Airtel Ltd. — Amount not refunded of wrong transaction. | |||
Dear Sir / Madam, Wrongly Payment made of Rs.4950/- at M/s Airtel Payment Mumbai from My HDFC Bank credit card on Dtd.11.03.2014 after many times discussion with airtel (after instruction by HDFC Bank for directly contact to the merchant) but Airtel not refund my transaction amount to till date i send all document proof to airtel as required by airtel like bank statement, transaction settlement details who received from Bank now airtel saying we are unable to trace the payment from our end they are not try to refund amount. I already complaint to consumercomplaint.in from my 2nd email id ([protected]@gmail.com) on dtd.13.03.2014 for this fraudalant case who had on dtd.11.03.2014, fraudalant case details given below. On Thu, Mar 13, 2014 at 1:29 PM, https://www.consumercomplaints.in <[protected]@gmail.com> wrote: Sender IP: 118.91.176.51 E-Mail from "ankit kumar" to "Editors" at consumercomplaints.[protected]@gmail.com on https://www.consumercomplaints.in Thu, 13 Mar 2014 07:29:37 -0400 I submitted complaint on dtd.11/03/2014 at your site against ICICI Bank and same day I had received a call from [protected] (Fraud group) he saying i received a complaint from consumercomplaint.in and i am calling from ICICI Bank Head Office Mumbai that time he provide a missed call for confirmation from ICICI Bank customer care no. No.33667777 and he had presser me for know my existing credit card details and warn if you not tell me i blocked your Credit Card, we have authorization for blocked credit card, i have loss from this person for Rs.4950/- i tell u this issue regarding many people can be safe, if you take strict necessary action against this group. Thanks & Regards Ankit Now i request you please provide me refund amount from airtel as soon as possible. Thanks for your co-operation Thanks & Regards Ankit Kumar Manav +91-[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Manav,
We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.
Regards,
ICICI Bank Customer Service Team.
We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.
Regards,
ICICI Bank Customer Service Team.
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This is with reference to your post dated 11 April 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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