Aquacare Complaints & Reviews

Customer Code - 390576, Bill No 67756,
Aruna kumari, my contacts-[protected], [protected]
Aquacare started calling me about the pending service of my Aqua Guard water purifier as if they are contaction me from Eureka fobes aqua guard, They had my contacts, all details, which i call cheating.I said Ok, i will get it serviced. On 21.1.2021, one person came, changed candles and some other parts and made a bill of Rs. 4830/ which...

We had taken the AMC for Aquarguard water purifier which is valid till 10th May '19- 10th May'20.
Client ID- 44814. We were shifting the house in that process we didnt see the AMC copy later we found out that AMC was valid and requested for refund. They cheated us over the call stating the AMC is expired. Such a fraud company, now they are not responding to our query and not instead asking us to extend the AMC. The AMC states that...

I took AMC in 2019, one month back i complained that our purifier motor is not working. Till now no one called back while taking AMC u people told thatwithin 24hrs we'll contact but no. I called several times no response from ur side. What is the use of taking AMC. If you people not responded I'll go to consumer court....

Grievance details:

It has been one year since we brought aquaguard purifier from a authorised sales person. We have got continuous calls stating they have to check our purifier for any problems. A repair person came from aquacare on 7th of june 2020 and told we have to repalce our purifier candles/ filters because the quality of the water is too low. Now again our purifier is not working and there is no response from aquacare...

I had registered a complaint last week to send a engineer to check my

Aquaguard Geneus Plus. It is under AMC but now the toll-no is not working.
not sure what needs to be done....

Hi, we have replaced our aquaguard water purifier fitlers after inspection by the aquacare service agent (Diwakar -[protected] (True caller name - vijay vijju) on 23rd april 2020. We have paid rs.5200/- (Attached receipt)

Service agent told us that from next day water purifer will work properly. But it never worked after that. We have been contacting the aquacare service center in the numbers (24 x7 help line[protected]...

Aqua care company has collected
Rs 5725 / from us promising free
Service for 3 yrs now service due
Both moblies if co [protected]
And [protected] are not reachable
When we call help line [protected]
They receive calls but call is charged
Rs 2 pmint even then since 1 week
We contact but only reply sending today's
Till date no service man called on us
I am fed up
Hence...

We had an AMC with this fraud company called AquaCare IonExacense for 2 years after paying 8530Rs. We got it done in Dec 2018. They claim they are EurekaForbes certified company (which is not true I believe).

Dec 2018, they changed the filter for our DR.Aquaguard RO water filter(Eureka Forbes Geneus + model).
A month later (early Feb 2019), water leakage was seen and we had to call them again. They came and replaced...

My aqua guard is having problems from last one month once they attended but not rectified
Again i given complained but no response given compliments number 15 days before but no executive attended every time i call they today they will come

I paid for 2 years service

Don’t know whom to complain but this is just looting money

The worst after sale service by aquaguard...