Blackberry Complaints & Reviews

Don't buy any blackberry mobile in India. Worst and horrible service. bought a Z10 on march 2014. Find the battery defective after 2 months, went to service center for nothing, they couldn't provide me any solution till the date. Yesterday my Z10 refused to get charged so what would i do now ? I think I must throw the mobile set on the face of the Incharge, blackberry India. Where are you sir ?...

I had a blackberry z10 and it had a hardware issue.so I have given the phone for repair in bangalore Cunningham road service centre.it was inform to me that the process takes a month time.. so accordingly I called them after a month. The feedback is that 1) they don't work on weekend and so it not yet been rectified I agree inspite of not informing about the weekend thing .2)have to call them more than 50 times to get connected to the service...

SIR,
I have purchased blackberry z 10 last month . After few days i found it was getting heated and on 9 august i have submit it to the blackberry service centre, jalandhar city.
yesterday i got a call from them and they are saying your phone is accidently damaged and they can't provide any solution .i felt like i got cheated as i have submit my handset in undamaged condition to them. They provide me job sheet at that...

Hi,
I want to share my problem which i face from last 2 months ( 19/06/2014). I purchased a Blackberry handset Z10 from Meerut, Mr. Talk Store Pl Sharma Road, Meerut. In due days the handset occur problem and I go to Customer care. They submit and promise to repair it. After few days when I had conversation with them, they said Its been replaced by new hand set by the company and will provide you the new set.
Its 2 months and...

i have blackberry z 10 (white varient). i purchased it 3 months ago. the problem with this device is that the proximity sensor and ambient light sesnor are not working, when i tested my z10 by blackberry virtual expert app. it shows that they two sensors are unavailable, i submitted my mobile to authorised service center on 31st july which is located in ghaziabad, firstly they told me that ambient light sensor is working (they...

To, The Technical Support Team Blackberry Issue: Complaint regarding poor service given by Blackberry Customer Care. Dear Sir/Madam, With reference to the subject cited above, I would like to tell you that, I am very much disappointed about your poor service. Due to some technical issue related to my tracker pad and key buttons, I have submitted my blackberry phone on 22nd of July 2014. It has been almost 10 days, I haven’t...

I have protected my data in blackberry protect and now my phone has lost all contacts and I forget my ID and tried to reset on blackberry reset password but every time it is come up with locked up and tried after 15 mint. either I do after one day pls solve the problem as i have lost all my contacts and its already saved in blackberry protect....

after one and two hour mobile become shut down after connecting charging it start working further same problem occures after same time when we shown in servicing center he uploaded ox 10 and said now problem is solved and it will not work on 10.2, but problem is continuing and we also want to use up grade version, kindly solve the problem by replacing the set. Bill no.2023 dated 29.06.14 galaxy mobile B 875 A Syam park Ext.Opp diwakar...

Sir/Madam, I had submitted my Blackberry Z10 in Blackberry Care (Gol Market Branch) because of some touch pad problem, they told me that this set has to forward to the company for replacement and it will take 10-15 days but after 10-15 days when I went there again they said that it will take 10-15 days more and gave me a spare phone Blackberry curve 8520 which is also damaged. I don't even got a call from the company....

Dear Sir, My Blackberry 9220 with the above IMEI no has been stolen on 20th July 2014 . I have already blocked my SIM & will be getting the new one latest by today . Request you to kindly block this phone immediately . Subrata Chakrabertty...

l have purceses blaxkberry z10 13 may 2014 . by infibeam online shoping. i have problam in networking so i gave mobile in servise center date 18 june 2014 he ask me your mobile give after10 to 15 days . after 17 days I call services center he ask your cell will be replesed so come in 7 days. after 7 days he ask this phone is not availeble in compny ao take some time. i wants my mobile my moblie imei no is [protected] and work order no....

I purchased Blackberry Q5 few months back from Reliance Digital, Shipra Mall.

Basis my requirement, i preferred my next phone of touch and qwerty both, and Blackberry fits the bill in that particular requirement.

After negative reviews from friends and family, I have decided to go for the renowned brand Blackberry thinking it to be masters in business phones, but to my surprise Blackberry handset, not only gives...

my phone blackberry q5 suddenly stopped working one day and was not switching on even after charging it and i gave it to blackberry service center in janakpuri who told me that to verify the problem it will take 2 to 14 days. after 14 days they told me that it is not repairable and they will give me a new set on 25th of june. today they did not give me any phone and instead were giving me old worthless handsets as replacement and they dont...

Since i have purchased blackberry 9320 handset ..It has lot of problem..Getting heated ..Gets switch off ..Battery runs down fast...Very bad service centre ..No help ..Useless...Very annoyed with the sales n service...

Already i had to pay 2000 to replace my battery dont know how much more i have to pay more.Not even a year old...

Blackberry doesnt pay any heed to customers...Very bad service....

Purchased Blackberry Q5 in august 2013 found battery backup problem and audio jack not working after many mails to blackberry finally submitted handset to Blackberry service center next day return my phone after repair again found same problem and mail to blackberry again company advice to submit phone to service provider finally submit phone for repair for same problem and also phone heat in standby mode on 16 May 2014. For my phone status...

Hi, I odered for Blackberry Z10 mobile in online and got it from the showroom in coimbatore. After one week i came to know that the headset was not working properly, hence i went to the showroom and asked for the solution where they asked to visit the nearest service centre. I went to the service centre and told them the problem. First of all there was no proper respect for the customer from the receptionist and they made us to visit...

I bought the handset in November 2012 in pune and not even a year had passed it started giving problems. I went to Borivali west, mumbai service center and after so much of shouting they twice replaced with a new handset and then again replaced the battery once. Now again there was some problem. I had submitted but then they called once and then did not revert back. Its almost ten days now. And whenever I called phone is never answered. Plus...

I had given my Blackberry Playbook for repairs to the Blackberry service center Indranagar, Bangalore on the 14th instant for a simple problem that the device is not getting charged as the charger jack has a problem. In-spite of several enquiries, I have been getting no response on the status of the same. I have made several calls on the no. [protected] and each time get a response that they will call back with the update but have never...

Sir I Have given my Blackberry bold 5 on[protected] for the replacement of the handset. At the time of issuing the phone to the service centre, they told me i will be getting back in a week or 10days. But till date i dint received my handset back from the service centre (Order no-7431)...

Hi, I have purchased Blackberry Q5 phone (pin 2B21DDFE) in August 2013 through Reliance store in Gurgaon, Haryana. Since that day the slip flip cover (from where sim and memory and is inserted) is out. I face a lag while using the phone I have restored to company setting several times but still the issue is not being resolved. I have also updated the phone software but still phone gets hanged very every now and then. When...

Good day, I’m not sure who to address this complaint to, but am hoping it will get into the right hands! My son bought a BlackBerry 9360 Curve, from Game The Glen Branch in March 2013, which he paid a lot of money from all his savings from Birthdays and Christmas’s. A few months ago he started experiencing problems with the charging connector on the phone, we took it straight through to Vodacom in Alberton Voortrekker street,...

This is against the staff of Blackberry who organized an event in R City Mall, Ghatokpar Mumbai, India premises on May 4, 2014, I want to do a legal processing against them for Fraud, Cheating, Misbehavior and doing unfair practice. I was one of the winners of the Blackberry Z10 in the event conducted at R City on May 4. They were asking people to unlock the phone with picture password and whoever does that was about to win the new blackberry...

my phone hasnt even completed two years and its already giving problems with touch. the touch screen stops working at its own will.. i have to restart the phone every time to restore the touch! and restarting the blackberry u know takes helluva time!! kindly resolve my problem else replace this touchless touch screen set! thanks....

I have a blackberry 9320 which i purchased in 2013. Suddenly it stopped working and was unable to read the sim card. I went Pune customer service center and informed that it is showing two options:- 1. Sim card error 2. Unauthorised sim card First they advised me to change the sim card as they assumed that could be the problem. When i advised them that i have already done that;; they took my cell phone for service . After 2 weeks i...

I have Bold 4 ( 9900 ), from last 4 months mobile is in visit of service centre only, in last 4 months i have used only for maximum 15 days in total and that to be not in continuation, i dont know what type of services they are providing . Mobile was swapped once but same problem again and again i think black berry is giving rephabrished mobiles to the customers .

heights of that no body in senior management is bother to that...

i have deposit my blackberry handset 3 times in service center . but till now i could not get complete solution regarding my problem. every time i have facing same problem. so please do need ful. plese this time change my handset as per company policy because within 6 month i have submitted my phone 3 times in service center for same problem. but till now i have not get any solution Warm Regards, Manish Gupta [protected] er.[protected]@hotmail.com...

customer name: arunmodel: blackberry z10 os: 10.2 sir iam having serious issues with this z10 phone. yesterday i charged my phone to 100% and used it for more than 8 hours without any problem, but when battery level reached 47% it said 'power of'' and got automatically shut down, i pressed the power button and there was no response at all, tried removing the battery and and again tried to on, it did not response. then i plugged into...

hllo sir, i m deepanshu virmani n i m using blackberry9220 curve its creating some problem like dat power auto on/off & battery draining automatically.I had visited previos month regarding this issue again & before it many times to the particular issue they didn'tt put any efforts n they did befooled to me dat ur battery is damaged due water but nothing like dat. plzzzzzz solve this issue as soon as possible. my contact no. is [protected],...

I was purchased mobile from anil telecom gandhidham (Kachchh) gujarat dated 28/01/2014.I am suffring by battry because battry is running only 6 hrs in a day so i was complain in anil telecom regulerly 10 days but no any action regarding this so please do needful & urgent basis & also anil telecom give poor service to all costomer. I have registerd complain in your authorised service center who is harsh enterprise also he has...

Dear Team I am a Blackberry user and having handset Bold 9790, the Handset was out of warranty and having some issue. the same was reported to your Nagpur Service Center and they confirmed me to pay Rs.8500/- INR and handset will go to Bangalore for repair. I paid the same immediately and enclosed the proof of the same. Sorry to say that i haven't received any respond from your office/service center nor reverting when it will get it...