Craftsvilla.com

Customer Care
 

Craftsvilla.com Complaints & Reviews

Craftsvilla.com - refund money

User
 Rubaani on Dec 17, 2014
Hi.. i have ordered a fabric from craftsvilla with an order no 100197099. But on receiving the i did not like the quality of the fabric as it does not comply with the description at all. So i raised the complaint on the same day but no body replied to my emails and i have been calling there customer care from last one week but getting busy tone. I want my money back, please help me out. Worst website for online shopping Thanks...
Complaint comments Read comments [4] Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - NON DELIVERY OF ITEM AGAINST ONLINE SHOPPING

User
 archanacomputers@rediffmail.com on Oct 9, 2012
The Following items were booked against online shopping from craftsvilla.com. Company has failed to deliver the goods with in stipulated time frame. No reply has been given by company against my feedback/mails on company web site. The express courrier company referred also not responded against my mail. This seems to be a fake company or so. Troubling a customer through online shopping needs to be corrective action taken against company. In case no response received within next 10 days, I shall not be blamed to spoil the name of Craftsvilla.com and its partner Rajasthani Sarees as well as express...
Complaint comments Read comments [3] Complaint category Online Shopping

Craftsvilla.com - Craftsvilla is not a place to shop at all...

User
 Aar Ess on May 24, 2014
I ordered for a clock from your online store which reached me damaged. It was bound to happen as it was not bubble wrapped and care was not taken to ensure that it reaches me intact. When I write an email on what to do, no reply for more than 2 days. I had to call your customer care number to know what to do and a lady online tells me she will get back to me. She emails me next day saying courier the clock back. When I ask her who will bear the expense since it is not my fault to have received a damaged piece, she writes back after 1 days saying I would need to bear it as per their strange policy....
Complaint comments Read comments [2] Complaint category Online Shopping

Craftsvilla.com - red saree with black border

User
 aatiksha on Jan 23, 2015
Hi i have ordered a saree from craftsvilla by the fabric was not suitable for me.so please tell me your return policy so that we will give you right feedback .please take an action against my complaint as soon as possible.i shall be thankful to u....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - DISAPPOINTMENT DISAPPOINTMENT & DISAPPOINTMENT

User
 Mukz on Dec 24, 2014
Hi Team, I have ordered a very nice salwar suit (Order No.- 100210291)with the payment mode of Cash on Delivery.Just because i wanted to have a look on it before paying the money.But the delivery man refused to open the packet.He said that he is not authorised to do open delivery.This is really ridiculous.How can i pay him money without seeing my stuff.I have wasted almost 15 days in the wait of this parcel.Which i don't even get to see.I am very disappointed.I will never order anything from this website.And friends i want you to be careful while ordering anything from this website. Disappointed...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - wrong product

User
 ramya.br on Mar 15, 2013
Hi,
I ordered via Crafts villa - website craftsvilla.com and made the payment for an bedspread which was Rs.399 on line on the same day. I also received the confirmation email from them that they have shipped on 22nd February 2012. Modern Exotic Comfortable 100% Cotton Double Bed Sheet Set SKU - MVARI97600983120

When i received the product, i got to see what i had ordered and received looks totally different.

initial mails they asked to me to couriet it back to them and they will send the correct one and then they denied and said they have sent the right product...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - No status update in my account and no response of my mail

User
 Rekhaaaaa on Jan 30, 2015
Hello Craftsvilla Team, I have placed an order with ur site on 22 jan 2015. Payment is made and now it has been more than 5 working days bt i did't received any status update neither got any respose of my mail form ur customercare. All i got in ur order confirmation mail is mentioned below: Transaction # 100372855 Item Name- Elegant Beige Chanderi Cotton Unstitched Salwar Suit D.No S642 Sku- MDP_E16200411270 vendor details- dp_enterprise Seller Email: dpenterprise@outlook.com Seller Telephone: 9920482905 I was'nt expecting this kind of carelessness from ur site Kindly look into the...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - NOT PROVIDED REFUND FOR ORDER THET CANCELLED FROM THEIR SIDE

User
 bgala on Jan 27, 2015
They cancelled my order from there side because product was defective and told me that they will provide me my refund back but since i am calling to their number no one is receiving my call and 2numbers are not reachable. Craftsvilla didnt provide me solution to my problem yet and responding to my mail. ORDER ID : 100345566 Order Date : 12-01-2015 Order Amt : Rs.2150.00...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - return and refund for order no. 100363209

User
 pp24 on Jan 23, 2015
i have ordered an anarkali for rs 4549from craftsvilla with an order no 100363209. after receiving i din'tt like the quality as it does not comply with the description at all. So i raised the complaint on the same day but no body replied to my emails and i have been calling there customer care from last one week but getting busy tone. I want my money back, please help me out...
Complaint comments Read comments Complaint category Online Shopping

Craftsvilla.com - non payment of total refund amount

User
 kalyanrajeswari on Jan 20, 2015
Confirmed Orders Order # Name QTY Date Status Estimated Delivery Date Tracking Number Courier Name Action Cancel Action 100232642 rajeswari challa 1 04/01/2015 Shipped To Customer 16/01/2015 B16867978 DTDC couriers View 100231855 rajeswari challa 1 04/01/2015 Refund Initiated 16/01/2015 View 100191662 rajeswari challa 1 27/11/2014 Refund Initiated 14/12/2014 View We are sorry to inform you that due to unavoidable reasons, your shipment 100231855 has been refunded by the seller. Below is voucher code of value Rs. 1344 which you can use on Craftsvilla.com to buy any of our...
Complaint comments Read comments Complaint category Jewelry & Watches

Share this page with others

  
  

Recently Discussed
5 days ago
Craftsvilla.com
refund money
9 days ago
Craftsvilla.com
red saree with black border
Craftsvilla.com
DISAPPOINTMENT DISAPPOINTMENT & DISAPPOINTMENT
Craftsvilla.com
NON DELIVERY OF ITEM AGAINST ONLINE SHOPPING
Craftsvilla.com
wrong product