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Craftsvilla.com Complaints & Reviews

Craftsvilla.com - NON DELIVERY OF ITEM AGAINST ONLINE SHOPPING

User
 archanacomputers@rediffmail.com on Oct 9, 2012
The Following items were booked against online shopping from craftsvilla.com. Company has failed to deliver the goods with in stipulated time frame. No reply has been given by company against my feedback/mails on company web site. The express courrier company referred also not responded against my mail. This seems to be a fake company or so. Troubling a customer through online shopping needs to be corrective action taken against company. In case no response received within next 10 days, I shall not be blamed to spoil the name of Craftsvilla.com and its partner Rajasthani Sarees as well as express...
Complaint comments Read comments [3] Complaint category Online Shopping

Craftsvilla.com - Craftsvilla is not a place to shop at all...

User
 Aar Ess on May 24, 2014
I ordered for a clock from your online store which reached me damaged. It was bound to happen as it was not bubble wrapped and care was not taken to ensure that it reaches me intact. When I write an email on what to do, no reply for more than 2 days. I had to call your customer care number to know what to do and a lady online tells me she will get back to me. She emails me next day saying courier the clock back. When I ask her who will bear the expense since it is not my fault to have received a damaged piece, she writes back after 1 days saying I would need to bear it as per their strange policy....
Complaint comments Read comments [2] Complaint category Online Shopping

Craftsvilla.com - refund money

User
 Rubaani on Dec 17, 2014
Hi.. i have ordered a fabric from craftsvilla with an order no 100197099. But on receiving the i did not like the quality of the fabric as it does not comply with the description at all. So i raised the complaint on the same day but no body replied to my emails and i have been calling there customer care from last one week but getting busy tone. I want my money back, please help me out. Worst website for online shopping Thanks...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - wrong product

User
 ramya.br on Mar 15, 2013
Hi,
I ordered via Crafts villa - website craftsvilla.com and made the payment for an bedspread which was Rs.399 on line on the same day. I also received the confirmation email from them that they have shipped on 22nd February 2012. Modern Exotic Comfortable 100% Cotton Double Bed Sheet Set SKU - MVARI97600983120

When i received the product, i got to see what i had ordered and received looks totally different.

initial mails they asked to me to couriet it back to them and they will send the correct one and then they denied and said they have sent the right product...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - Bad experience

User
 Sweet Shikha on Dec 18, 2014
This is the first time i have ordered from Craftvilla and i had a worst experience really not happy with quality of the fabric and suit which was delivered to me that is semi stitched but suit was found inpleasant condition...I request to replace it or refund my money back. Regards Shikha Tandon 8447672927...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - Ordered 2 suits and paid for both but the parcel contains only one. Ask courier boy for clarification

User
 Amirtha Selvakumar on Dec 17, 2014
We have ordered 2 pieces of anarkali suit of price (Rs. 2398 in total for two) and paid also for two pieces through cash on delivery. But it contains only one piece inside. I hav opened before the courier boy but he denied to get back that as because i have opened the parcel. I want my money back or send me one more piece as soon as possible. I called this 08080622233 no. and gave complaint about this. Bad customer experience i have ever faced. Order No: 100202897 Description: Designer Red Anarkali Suit...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - order not recived yet

User
 sanjay Tawar on Dec 8, 2014
I am a regular online buyer and have never faced this situation with any sites. i ordered an earing worth 285 on 26th on NOV 2014 and all that i was not yet receive till today just a shipment ID:100190593 their customer care number is switched off and i have mailed with a no reply. This is very bad!...sanjay...
Complaint comments Read comments Complaint category Online Shopping

Craftsvilla.com - Double delivery of same suits

User
  anjana janjua on Oct 16, 2014
Sir, With due regards, My transaction ID 100193808 is delivered on the address of Rajinder Kaur, Friends colony (Near Lal Palace), Lane 2, Phagwara, Punjab, 144401 India. contact no 9463571862 / 01824221819 Suit code MDIVY46585841760/sonakBad-do-12. I have ordered this suit from my first card but that time my card but unfortunately it didn't work, second time I used my second debit card and place the order. I thought that I have ordered one suit but my first card order get confirmed later which was out of my knowledge and it got delivered today on 16/10/2014. I just want to return the suit/...
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Craftsvilla.com - purchase saree fond manufacturing defect.

User
 prempankaj on Sep 24, 2014
sir, i online purchased a sarees from craftvilla.com shipment #100140499 for transaction #100193646 at Rs 1300.00 item recived as on 23 Sep 2014 at 1605 Hrs.when i open found manufacturing defect.fwd complian on 02616561777 and email on astrockinternational@gmail.com .But not responce till .i want same saree....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Craftsvilla.com - My order has not been shipped

User
 Swathi2290 on Jul 16, 2014
Hi- I am a regular online buyer and have never faced this situation with any sites. i ordered an earing worth 839 on 11th on july and all that i receive till today was just a shipment ID:100116407 on 11th after that i havent heard back at all.there is no means on tracking my order or any updates from the team. their customer care num is switched off and i ve mailed with a no reply. This is very bad!...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

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