Hans Travels Complaints & Reviews

Iam in the bus currently, traveling to Indore from surat bus no. MP09FA9959
Charging point is not working in this bus, bus operator says "do complaint don't tell me" what is this, also this bus is not good for travel tv is not working please do the needful. Staff are not good....

Ruff driving from bhusawal to muktainagar area. We observed that the driver was drunk very badly. So, please take these complaint seriously....

At meow bypass 4 people were shifted from AX01QC 2693 to another bus. And in recent bus there are only 1 empty seat. It means 3 people shall travelling standing from that point till Ujjain....

Driver Rajesh of bus number NL07B0903 from Nathdwara to Indore was rude and misbehaved. He did not let my diabetic wife to go to wash room even once. After argument he increased air conditioning to maximum in winter intentionally to trouble us.overall worst experience. Travellled on 17 Jan 24....

Bus number: MP09FA9157
Route: Indore to Nashik
Scheduled time: 7th Jan 10:30 pm

The bus's brakes and Suspension has issues. Brakes are harder and makes a lot of noise.
Suspension isn't absorbing any shocks, we're not able to sleep because of constant vibrations, and jerks.

Please get this bus repaired or discontinue it for the driver's and passenger's safety....

I'm Amol Patil, my journey today[protected] from Goa to Shirpur at 01:00 PM with Hans Travels (I) Private Limited.

Boarding Point- Mapusa, Opposite carwala petrol pump, near gandhi circle, Goa
Landmark- Near gandhi circle
Bus No.- MP09FA9157
Driver Contact Details- [protected]
I'm booking 2 seat and my total lagenge is 4 bags but driver ask only one bag allowed for one passanger and 2 bags 1000rupies...

We booked 3 tickets from Gwalior To jaipur From hans travels and we reached at our respective pick up location on time and kept on waiting for our bus which was standing right Infront o[censored]s and we were not able to recognise our bus as magically it got changed from hans travel to sagun bus without even prior information for the same. After waiting for 15-20 min we got to know that its are route bus and we get in touch with the respective conductor...

I have booked the bus ticket from Pune to Indore and then later that plan was cancelled so i cancelled my ticket but now it is been 10 days and the refund amount has not been credited into my account.

Please find attached screenshot.

Thanks!...

Hi all,
On 24th November i was traveling via Hans travels from Indore to Aurangabad. At first during dinner the driver stopped at a place were there was no proper food but the driver stopped as it was his regular place.

Secondly at morning while getting my luggage there staff had tore my bag badly, on top the driver who was badly drugged used very abusive words and then when we went to the
Hans travel office...

I had cancelled my booking against the PNR:[protected] and still waiting for the refund.

I am trying to call their support for the same but no response on the number provided...

Travelling from Udaipur (Raj) to Indore, date - 18.11.23. seat numbers 4 (mine), 5th and 6th (of my fellow passengers) were missing the blankets. We asked about the same, but we were denied that they cannot do anything about it, saying they don't have any extra and maybe some passengers have extra with them. It's their responsibility to first check every seat and allot their designated blankets in prior. Also I have clicked a picture of a...

Please arrange a call from your side. Your customer care person could not resolve my request and misbehaving....

I have booked luggage from Indore to Pune on 13 October 23 LR no 90049but it hasn't reached till today ie 20/10/23 I have Contacted every one from pillar to post but no result. Now your staff not picking my phone and if they pickup no proper reply and disconnect phone
I request you to kindly look into this matter...

I am travelling Hyderabad to Indore today 13/12/2023 time 3:40 Pm raat me 2:30Am pe jore se hisab lagi thi driver ko bola bhaiya gaadi ko 2 minute ke liye rok kar kahi baathroom Kara do drive bola 2 ghante se pahle nahi rukegi Maine Hans travel indore me helpline me call Kiya to help line wale ko problem bataya to usne bola ki jab pesab lagti hai to to bus me kyo aaye gadi nahi rukegi Jo karna hai kar lo. PNR no....

I am travelling Hyderabad to Indore evening 2:30 Pm mujhe raat me 2:00 pm bahut jore se pesab lagi to driver ko bola bhaiya 2 minute bus side me rok lo pesab kar lo usne gadi nahi roki bole 2 gante baad rokne ke liye bola jab Maine toll free helpline me baat Kiya to toll-free helpline line se jabab Diya Gaya ki jab pesab lagti hai to chadhe hi kyo gadi nahi rukegi please help.pnr no[protected]...

The drivers are drunk and misbehaving.
They changed the bus without prior information. They delayed the journey by 4 hours and while shifting the luggage they lost a few bags.
Worst experience ever - they do not even have a customer care support system in place.
Don’t book this bus...

I booked tickets from Ujjain to Pune(6pm) and already informed them that I will be late by 5-10 minutes due to the traffic. The employee of Hans travels said if you want to come then come by 6.05pm and he was so rude. We reached at 6.06pm and asked them about the bus and he said bus has already left and travelled 3 kms. I told him that in morning we waited for around 1-2 hrs at Indore due to poor management but he was like he don't care about...

If I booked a single seat at higher price, I should get the single seat. Bus from PUNE TO DEORI (3:40pm on 27th August ) is cancelled It's your fault not ours. You should transfer me to only single seat only.

One thing is that you are not asking even before transferring to other bus and if you are transferring, I should get the single seat as I booked....

I am traveling in your jabalpur to indore bus no. RJ14PE7481, In this bus facing Continues watering issue from the ac vents, its very disturbing for me, all the passengers of this bus are facing this issue on their seats. After discussing this issue with bus driver and conductor, they are not giving any proper response for the issue, Provide me the solution for this issue as soon as possible...

I booked a ticket from Delhi to Dehradun on 11 July 2023. Couple of hours after booking I got a call that the bus was cancelled and I would get my refund. After which I got a message that that my refund amount is Rs0 as 100% cancellation charge was applied.

I want my 100% refund as it was not my fault that the bus got cancelled. If fast actions are not taken I would file a complaint in the consumer court.

The...