Hans Travels Complaints & Reviews

Hi Sir,

I hope your are hans travel top management team.

I am writing to express my dissatisfaction about the service I received from your bus staff yesterday night. I was travelling from Indore to Raipur on your last bus and had an unpleasant experience with the staff.

We have discuss with your respective pilot which mobile number is [protected] but he is taken 1, 800 Rs (09:15PM) after reach...

Hi Sir,

I am writing to express my dissatisfaction about the service I received from your bus staff yesterday night. I was travelling from Indore to Raipur on your last bus and had an unpleasant experience with the staff.

We have discuss with your respective pilot which mobile number is [protected] but he is taken 1, 800 Rs (09:15PM) after reach Devas with me and not given any tickets regarding this.
br...

Pls make a complaints and send me complaints number, We are traveling today Jan 20, 2022 and we have taken help of last bus of Hansh travel Indore to Raipur Chhattisgarh.

But I'm not satisfied with your service and taken hug charges by your team member without any tickets...

Just Jan 20, 2023
We have makes a plan to take hansh travel bus but after enter in bus his driver is not know that how to talk his customer and also seeking more extra fare.
If ticket fare is example 1000 and he is taking 2000 Rs.
I'm totally dissatisfied.
Pls make our complaints against this and without my confirmation don't close it.

If you want to more passanger travel in your bus then pls educate...

Last night my mother traveled form varanasi to bhopal . Conduct of that bus(hans travel) asked for extra Rs. 300 and also mis behaved with her. This is a serious issue, higher authorities should take strict action or we file police complaint....

Date 30th December I booked 2 tickets from Delhi to Indore but i have luggage with me, i tried calling service centre number to book my extra luggage and they were not answering the call properly, While i was on call he told me to pay 300 rupees per luggage even though it was very light weight and guy at the hans travel Delhi office named Akash was very rude and abusing all ladies. I even told him to take the money and just put the bags inside...

Dear sir my contact number is [protected], kal maine ak ticket katwaya tha rewa to bhopal ka but aap ke travel agent ne muje call nhi Kiya, bs ka timing tha 9.45 ka or usne muje call nhi Kiya mere bs choot gye, mera time mera paisa sab kharab gya, kripya mera paisa wapas karwaye,

AbhiBus.com Mobile Ticket:
From: Rewa
To: Bhopal
Bus Partner: Hans Travels
Service No: 301695
AbhiBus Booking ID:...

Sir abhi tak paisa refund nhi aaya 4 din ho gya...

We family of 12 travelled from Nashik to Ujjain by Hans Travels bus on 13.12.22, bus time 20.45, non ac sleeper. When we reached Indore, they changed bus without any prior notice and shifted our luggage to the alternative bus. When reaching Ujjain, we found 2 bags missing and in one bag there was jwellery worrh 1.5 lakhs and cash Rs 3000/-. The travel company is not even bothered to trace and we are in despair. Please help...

I was travelling from Pune to indore .. there were no curtains on my seat so i requested the driver / helper to put the curtains but they have stopped the bus in the middle of the night and they have threaten to kill me I immediately called the police .. even my shoes got stolen from the bus ..
the worst experience ever had please stop this bus service...

I was travelling from Pune to indore .. seat no 29 .. bus no MP 09 FA 9152 curtains was not there on my seat and light bulb was in front there so I requested to put the curtains but the driver threaten to kill me .. I immediately call the police … also stolen my shoes .. this is the worst experience I ever had...

Mai Indore se Burhanpur travel kar rahi thi driver ne Burhanpur aane pr btaya nhi or aage kisi unknown stop pr utar diya jha koi vehicle b nahi tha. Mai night me akele female passenger thi atleast check krna chaiye koi passenger rah to nh gya . online booking extra pay kr ke karte hai or journey safe rahe isliye but usne mujhe vahi utar diya or kisi loading auto me bethne ko bol rha. ese me aap ki travel agency ki koi responsibility nahi...

Travel agency charged the full amount but didn't provide any services, bus management was so poor and even their staff behavior. In middle the bus got changed which we had no clue about and had to wait for an hour for next bus to arrive qnd in between time they didn't even with a seating service had to wait raodside with luggage. Even it got delayed by 8 hours. Such a poor response from the agency and their helpline number.
Worst travel...

Yesterday, start my journey from Mumbai to Bhopal, ( pickup point Vikhroli),
1) Hans travels bus reached 1 2 pm while it's scheduled time is 10 pm. 2hts let.
2) As per ticket, my sleeper coach bus direct upto Bhopal but they change bus at Indore by 2x2 setting bus.
3) my 2 hrs time wastage in Indore to changeover bus. While bus changeover is not mentioned in ticket
4) Bus reached isbt Bhopal at 6.0 pm, it's...

Bus conductor was so irresponsible and driver was full of himself that he started abusing for their own mistakes . I booked bus from Indore to Delhi they halted at a random station with only one washroom. I went to the washroom and they left without me . They did not even counted for the passengers . Due to this negligence for the service i paid was worthless and would like to file a complaint...

Worst experience travelling in bus. Smelly. Taking people out of no where without booking. Worst washroom facilities, having no washroom facility is better then providing this. Lower standard. Not good staff....

Hi Team,

Just to update you I travelled a lot from past 20 years however I never felt such worst services from both companies.

Timings: Are just update for sack of information only there is no co relation between adherence timings was updated as 8:45 AM to reach Indore today at 14th Sep however still traveling for Indore 100 Km to reach.

Similarly when I came to boarding point I was waiting for...

I booked the bus from one of agent he booked my ticket for cabin seat bcoz on online booking it was full and not allowing to booked the ticket for 11/09/2022 at 9pm, I was having emergency so booked the ticket for 6 seat each of Rs.800/- when I enter into the bus I show that bus was empty I thought I will get full on further journey but it was not got full as still 3 seat was vacant but this two driver and one conductor
I will personally...

नमस्ते महोदय mera name bhupendra vishwakarma mene hans travel se indore to goa k lie bus book h aaj ki 09/09/2022 ko. but achanak se raat me 12 baje bus kharaab ho gai hamne 3-4 ghante wait kiya fir thode door jake 5 baje bus fir kharaab ho gai waha bhi hamara 3-4 ghante ka tine weste hua. inta sab hone k baad fir subah 10 baje unhone dusari bus arrange karai vo hane kolhapur tak lai Or waha pe lake bus stand me chhod...

Hi I am travelling from indore to udaipur on 9 sep 2022 from hans bus which runs at 9.25 pm from sayaji square..
Here the driver and conductor are continuously picking up the local passengers in the bus thus compromising the safety and security of the authentic passengers.Conductor name is Nilesh chouhan and he is taking money from those local passengers and allowing them to travel in bus without thinking about the safety of other...