Hans Travels Complaints & Reviews

I booked a ticket from Delhi to Dehradun on 11 July 2023. Couple of hours after booking I got a call that the bus was cancelled and I would get my refund. After which I got a message that that my refund amount is Rs0 as 100% cancellation charge was applied.

I want my 100% refund as it was not my fault that the bus got cancelled. If fast actions are not taken I would file a complaint in the consumer court.

The...

I was traveling with Hans Travels, from Aurangabad to Tuljapur, my boarding point was Baba Petrol Pump and dropping point was Tuljapur Bus Stand, but the driver dropped me outside Tuljapur, 6 km from Tuljapur, I told him that the dropping point was Tuljapur Bus Stand. Now he said you have to get down here the bus will not go further from here, and started cursing and use abuse language and told the driver to start the bus and move on.br...

I was traveling with Hans Travels, from Aurangabad to Tuljapur, my boarding point was Baba Petrol Pump and dropping point was Tuljapur Bus Stand, but the driver dropped me outside Tuljapur, 6 km from Tuljapur, I told him that the dropping point was Tuljapur Bus Stand. Now he said you have to get down here the bus will not go further from here, and started cursing and use abuse language and told the driver to start the bus and move on. i have...

Dear sir,

I had a booking bus ticket from MakeMyTrip on 5th jun for Bhopal to Nagpur on 7 th Jun.

Bus service - Hans travels

Bus was cancelled on that night. Bus still I have not received refund of 1233 rup.

Request to you please help to refund my amount.

Details attached for your reference.

PNR reference 78YA5F32
Thanks & Regards
Amol...

The bus I am travelling in from indore to pune
The AC is not working...the rod has fallen on my head causing injury
The worst travels ever.
I want my money back...

My Booking PNR:[protected] .
I cancelled my ticket on 14th May 2023 online through hans travel website, the refund as per policy should be done within 5-7 banking days but yet not received the payment.

I have called the customer service so many time but every time they told that the refund will be done in 48 hours or 24 hours and so on... but so far the funds have not been received. When I went physically to dhakkan...

My Booking PNR:[protected] .
I cancelled my ticket on 14th May 2023 online through hans travel website, the refund as per policy should be done within 5-7 banking days but yet not received the payment.

I have called the customer service so many times but every time they told that the refund will be done in 48 hours or 24 hours and so on... so far the funds have not been received. Despite of requesting customer care...

Trolley bag broken, Hans staff are very casual...they don't take care of the luggage ..My bag was in good condition when I kept it in bus luggage cabin but when I have taken back during my journey completion it was very badly broken...Hans bus staff don't care of luggage..
For other travelers don't prefer such poor transport services..they don't care about passengers luggage.....

I have booked Hans travels bus ticket for my mom senior citizen and my sister with 2 kids . I have booked for multi axle volvo ticket but the bus they provided was old and dirty with no glass window. It was so suffocating for them to travel in that bus. They got tortured badly. Also stops on which bus was stopping for tea and refreshment was pathetic. Booked has travels as my mom is senior citizens can use washroom in the bus that was so...

My relative has booked a parcel from indore on 11th may 23 with lrno ho_11/23-24/18463 for mumbai sion. i went there to pick up the same it was a file. thgey charged rs 20 for unloading/delivery charges. any how i paid full amount of rs 147 to indore office. this is loo by hans travels...

Very very poor condition of Bus when driver off the bus in morning bus was unable to restart we all passengers are pushing it so many times and when another bus driver check and start the bus driver left 2 passengers on stop and go because there was no conductor and no any helper inside the bus and condition of bus was very bad we are not expecting it from Hans travels buses...

Regards
Krishan kant sharma...

Kanak Sharma of MP Gwalior

Address:

Gwalior, Madhya Pradesh, 474002

Website:

www.hanstravel.in

I have booked a seat on Hans Travels bus from Gwalior to Indore for my father Vishnu Dutt Sharma on 5th April 2022. Even before the bus reached the stop, he had an epileptic fit. Now he is not able to travel I request you to kindly refund the amount as it was a medical...

*Driver was rude
*Driver told me you can go for bathroom and then he run away the bus
*came to hans office in unknown city by auto by my own given 200rs
*during the journey the driver 2-3times switched off the ac.
*found broken luggage when changing connecting bus a brand new luggage of pronto brand damaged all scratches and broken tire who can i take that in my further journey,
*complaint in hans travel...

This is murari kumar we have booked ticket online by Paytm Delhi to haridwar and issue the bus and seat not provided the same bus my details are following
Dear Passenger, Bus Journey details from Delhi to Haridwar on 17/03/2023 are PNR: 34957, Seat No: 5, 6, 7, 8, Boarding:Kashmere Gate Metro Station Gate no 2 at 23:05, Address: OPP. METRO STATION, Bus No: and Driver details: Sonu Sonu, [protected] and Checking Inspector: and Pickup...

Today I travel with my friend from indore to Goa i have booked AC bus not bus AC not working properly i complaine to driver and conductor but no response and driver stop Bus and pick savari from any were fro. Highway and driver stop bus at 2 pm for lunch and he say now we stop bus for dinner at 11:30 pm so hans travels can pls tel me wo dinner at 11:30 pm.
Your staff for passenger service or for him self....

Sir, we have booked 2 tickets from shirdi for traveling on 8 august from indore to shirdi and indore to ahmednagar having pnr[protected] and[protected]. But unfortunately bus was caneled and we are not getting refund from the shirdi branch uptill now...

I am umar farooque, journey in today in buss pune katraj to indore my seat no 15,

Buss driver moch more dirty language uses for passanger and also buss quality is very bad, buss driver very rough drive,

I hope company will think of something good..

Thanks

Umar...

Now I am traveling from Indore to pune in hans travel (18:30) but bus departure at 08:45. The driver unnecessary stop and picked up local passenger. Now 03:00am we reached to dhule. When I asked to driver, he told me that he didn't get any salary of driving so he is doing like this. Then he told me call to office and tell them, nobody will take action against him because everybody knows the same.his behaviour is so rude....

Dear Sir, One parcel is booked from Indore to Bhopal bearing LR no HO_11/22-23/144111 date: 02.02.23 through Vehicle no: NL-01-B-2114 from Indore to Bhopal. When asking for delivery, the Bhopal office at ISBT said that they have not received the parcel though they have received the booking confirmation. On further contacting the Indore office, the Indore office told them that they had booked the parcel to Bhopal. The ultimate situation is...

I booked a bus ticket from Raipur Chhattisgarh to Hyderabad in a Hans Travels bus from a firm named Palak Travels for a 14 hour journey from 22 Jan 4 PM to 6 AM the next day for which I paid Rs 1200 in cash .

For which probably more amount was taken for the journey.

After this, at 12 o'clock in the middle of the night, I was picked up from my seat in Nagpur and my seat was given to someone else, whose booking...