IndiGo Complaints & Reviews

I booked an air ticket on indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo airlines. I have paid Rs.600 for the certificate on 3.5.24. But the certificate is not received yet.
I tried to download the certificate in website but it is showing error: please enter correct email address. I tried with several mail ids, but showing the same. I contacted the customer care number of Indigo several times, but has not recieived the certificate yet. Please get my complaint resolved.
Booking reference: NPRZSY
Date of booking :- 26.2.2024

I had travelled via Indigo Flight 6E 183, from CHENNAI to PUNE
(15;40 Hrs time of departure) on the 28th of April 2024. I am very disappointed to see my baggage being handled roughly and has visible oil marks on half of the bag and smelling badly. Then reported to property Irregularity Report (PIR) at Pune on the same day, copy received. on 6th May Indigo executive called and says for 1000 rupees vochur as compensation which I rejected....

Dear Officer,

I was booked on AMD – BLR direct flight 6E823 on 17th April, it got cancelled due to ‘operational reasons’. I had hard time rebooking and interacting with Dottie. Finally through human intervention my rebooking was managed and I was booked in AMD to BOM 6E2046 and BOM to BLR 6E 696 on 17th April.

I was served a cold vada pau in prebooked meal in AMD to BOM flight. Two numbers of vada pau...

Dear Sir/Madam
I am very sorry that even after talking twice to your Customer service telephone call.
I am unable to get a refund approx Rs 46644 from you till this date.
This is complete stupidity on the part of the Airline by not refunding money and holding the same without any genuine reason.
Please check and send us a refund for any further delay.
In case if the Indigo fails to credit the amount, you have to pay Interest on delay payment at commercial rate of interest.

Our flight was yersterday Mr.Mateen shaikh and Mrs.fatimabi shaikh 16th april 22.05 dubai to mumbai 6e1456 indigo airlines now its 9.33 we r still on dubai airport no details are given none indigo airlines crew is available and we are told by them flight is not cancelled but its not showing what the hell Please it’s very important for us to fly today as soon as possible we have appointment for passports of my children...

I am writing to request a refund and to express my dissatisfaction regarding the incident involving my sister, who was traveling to LGW with my 73-year-old father, a wheelchair passenger with mobility issues. Initially, I had booked tickets for both of them on April 12, 2024. However, upon receiving the confirmation, the dates were changed to May 12. This led to a situation where I had to return home from Mopa Airport, which is a two-hour...

Hello Team,

Good Evening.

Date of Incident: 7th April 2024
Booking Reference from Airfrance: QSYT33
Desirable Resolution: Refund of amount 600 euros for making customers long waiting time in the transit which was not booked by the customer.

Based on my flight booking, I got my boarding pass for both the flights[Chennai Madras(MAA) to Mumbai Bomday (BOM), flight KL3689]. The boarding...

I was travelling from Ahmedabad to hongkong via delhi I was carrying 2900 u.s dollar with me and other currencies it was in my bag, the thing is I just had pdf of the pre arrival registration for hongkong, I asked indigo staff to help for print but they said there's no need, after reaching delhi I check my handbag containing dollar it was there but while boarding in flight indigo staff asked me the print of the pre arrival registration but...

I had travelled via Indigo Flight 6E 6158, from Chennai to Hyderabad
(4:13 pm time of departure) on the 27th of March, 2024. I am very disappointed to see my baggage being handled roughly and has visible damage. The irony of the situation is that I had just purchased the trolly on the morning of the travel. I kindly request the team to look into this issue and provide an acceptable compensation for the same. Being a frequent traveler,...

I recently post a complaint regarding indigo but instead of getting response from indigo i received a call from fraudster. i request that indigo to kindly contact me instead of fraudster...

I booked my flight via paytm for 29th feb on 28th feb first payment was failed they told me if money was deducted then refund will be done within 7 days and so i had to make payment again and was successful until recently i called my bank for bank statement and got to know that my money was deducted twice and the bank manager told me to contact paytm or indigo regarding this issue and i had no idea about this duplicate transaction done by...

Unfortunately, I recently experienced the loss of an important trolley bag during my journey with Indigo Airlines from New Delhi to Amsterdam, with a layover at Istanbul Airport.

Upon the insistence of the Indigo check-in staff at the Delhi Airport counter, I reluctantly checked in my cabin bag, a blue Kamiliant brand suitcase. Despite my objections, the staff insisted, citing aircraft capacity constraints. Upon arrival at...

I purchased 9 IndiGo flight tickets for various destinations spanning 2023 Cricket World Cup in India. We flew from London UK to Ahmedabad on 3rd October 2023.

Unfortunately, 3 weeks into our India tour, my sister died in a tragic accident. This meant we had to cut short our India tour and return back to London UK on 21st October 2023 to support my elderly mum and dad.

I have been in regular contact with IndiGo...

Kindly provide travel certicate. its been so many days and the site always shows error. all the customer care number over the internet are invalid.
PNR- BTC9WJ
mail ID- [protected]@gmail.com...

On my delhi to mumbai flight 06.03.2024 pnr noN1HNGA when i received my check-in luggage at mumbai airport it's handle was bent and baggae torn from the side which is beyond repair. Kindly provide compensation for the loss occurred. (ENCLOSED PICTURES TAKEN AT MUMBAI AIRPORT OF MY CHECKIN BAGGAGE)...

I got a call mentioning you applied for a driver job in airlines and we recruit for the same for that u need to register then online test n thr after selection process with paid training n later on payroll with good ctc kindly provide ur photo qualification certificate n id they demand me 1st 1550rs as registration fees once done they asked me to deposit rs8500 i said i dont have enough money they are forcing and calling me.again and again...

I got offer letter from Indigo Airline, that I got selected as CSA i was expected to join in 27/3/2024 very interesting to read, but at the end asking money around Rs.9990 for uniform, for canteen for wireless for laptop, but I don't know fake or real please tell me...

We are supposed to fly by tomorrow's flight from HYD to TRV. PNR No. is
H3LKNX. When I try to web checkin following error message is received....

I travelled in Indigo flight vide PNR no GP4UYL on 01 03 24 from Coimbatore to Dhaka via chennai airport.
At Dhaka airport, I collected my check-in baggage with the trolley wheels broken and trolley handle bracket broken condition. I submitted a complaint. Copy attached.
Reported to Indigo officials at Dhaka airport and Property Irregularity report submitted. Copy attached. Photos of damaged baggage attached.
Dhaka Indigo...

On November 15th, 2023, we booked a flight (6E 2005, from HYD to Tirupati). BOARDING TIME WAS 11:30 a.m. We reached the Rajiv Gandhi International Airport at 9:00 a.m. . When we entered the check-in, the lady who was sitting at checking refused to take the baggage and told us that other people were waiting as their flight was ready to fly, so let them check first. Then we waited until 10:30 a.m., and she was free. When we tried to catch her,...