JBL
1
Submit a Complaint
90
COMPLAINTS

JBL Complaints & Reviews

N
neerajmrp
from Ernakulam, Kerala
Report
Copy

jbl speaker taken for service not returned even after 2 months

I got battery complaint with my jbl flip 4 speaker within 3 months of its purchase and speaker totally turned useless since it could not even get a minimum charge to get started.
Harman/jbl collected the speaker from me for repair and said that it will be returned in 10 days, now it's more than 45 days and no updates.
When called at customer-care they always have only 1 answer, that is 'part unavailable'.
Can you believe...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajat9718976247
from Mumbai, Maharashtra
Report
Copy

product service

I purchased a jbl c50hi blue headphone from amazon on 14 january 2019 product order no.[protected] and after 15 to 25 days headphone not proper work and product under warranty period then i contact jbl customer care [protected] and they told me that product courier to jbl service centre, service centre address: flextronics technologies india pvt ltd, 302, phase 2, udyog vihar, gurgaon, haryana - 122001 for replace and i was courier...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
from Mumbai, Maharashtra
Report
Copy

jbl cinema 250

Address:A 77 SF Gali no. 8 jain road Bhagwati Garden Extn. Uttam Nagar New Delhi, New Delhi, Delhi, 110059

Dear sir,
I had purchased product jbl cinema 250 sound bar. And thereafter it's not in proper working and its product pick-up by company. That the article/product is not repaired. When i contact to toll free number of company, executive check with system inform to me. We are working on highly recommend and superwiswer team contact to me. But no call no any steps taken and also mental pain given. Its product in company custody last...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AMIT BALWANI
from Delhi, Delhi
Report
Copy

flip 4

Address:110052

Sir
I have bought jbl flip 4 last year, in december i faced battery problem in this, as my flip 4 is under warranty so i give for repair to ur customer support centre "harman service centre, nehru palace" after dis they are making a fool o[censored]s by saying that it will be repair by next week, as today is 20th march ie. 3 months & we have not got our product back, so pls its a request to u, kindly issue refund to us of this product or...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prince Madhvendra Chauhan
from Gurgaon, Haryana
Report
Copy

wrong item delivered

Address:109D ,Dhawalgiri apartments ,sector 11, Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Moody Bazar

I ordered a set of wireless ear plugs and headphone from moody bazar but what i got was so annoying that they delivered a # wired headphone at my place. And when i searched from them a got a bunch of negative reviews that there are so many who are facing the same problem, cheating your costumers and just making money is not a good way to grow, in the end i just want to say if possible then deliver my original order or other wise just take...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Afzalgarh, Bijnor, Uttar Pradesh, 246722
Website:Facebook

Frill mobile — frill mobile - fake product
Ordered jbl speaker and bose wireless earphone on 03th march, my order no is #2392, but instead of my order i have received a fake speaker today. For which i have paid rs 1799,, so please return my order and give me what i want or else refund my amount that i have paid for the fake speaker. I saw this as on facebook
So please do this as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tithal Trivedi
from Vadodara, Gujarat
Report
Copy

jbl t110bt

Address:Ahmedabad, Gujarat, 382443

I had purchased product from phonewale on dated 11.01.2019
After purchasing of product within 3 days (15.01.2019) product stop working (Connectivity issue). I had submitted product for replacement at workshop (16.01.2019) located on c. G. Road ahmedabad. Till date i am not receive product (No replacement after 7 days). I paid for my convenience not for suffer. I faced too many difficulty without product because i am frequently caller.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
Orthopedic
from Jaipur, Rajasthan
Report
Copy

I have not received the all products mentioned

Address:Jaipur, Rajasthan

I have not received the all product they mentioned at the time of n I also can not connect with customer care service... So please refund the amount ASAP because its large amount I have paid for the product bt what I get, very disappointed bcz as there is no headphones with speaker as they shown during their offer... N delivery boy also said that product can not b unboxed, really very shameless, I will complain in court... I[censored] do not return...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarman Prajapati
from Ernakulam, Kerala
Report
Copy

earphone is not working

Address:682004

I bought jblt210 5 month ego with 1 yrs warranty aftr some time it stoped working when i tried to complained all the time jbl customer care nmbrs are switched off
I want to return this product
This is a fake product one side eraphone is nt working in start there was a mic problm bt same when i went to shop he said u to complaint then manage for short bt now this too much one side ear phone stop working...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pallavi92
from Delhi, Delhi
Report
Copy

jbl speakers

Address:New Delhi, Delhi, 110043
Website:THESPEAKERSDEAL.COM

Jbl is so fraud. Selling fake jbl speakers in third class quality in 1999
No procedure to get refund and exchange.
Is there is any procedure to return the product and get the money back. There site is so active with the updates of people purchasing speakers from different cities. All fake...

What will be the use of putting compalint here if no solution is provided. Will be waiiting for the reply asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
being_k. khan
from Allahabad, Uttar Pradesh
Report
Copy

jbl bluetooth earphone tune160bt

Address:Lucknow, Uttar Pradesh, 226026
Website:JBL.com

I boughtjbl bluetooth earphone tune160bt 2 month ago from flipkart it suddenly stop working after 4 days and when i try to contact customer care number it always unreachable or switch off. And when i get a no to call the customer care executive says that this product is not in stock and u have to come to gurgaon for replacement there is no courier service i want my earphone to be replaced with in 5 days or i want my money back....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devikishore M
from Visakhapatnam, Andhra Pradesh
Report
Copy

jbl soundbar 2.1/within 10 days from date of purchase

Address:Visakhapatnam, Andhra Pradesh, 530009
Website:www.jbl.com

I bought JBL SOUNDBAR 2.1 through reliance store in Vizag on 5-Nov-2018 within 10 days from the date of purchase product is not working.I contacted the JBL customer services times till now I didn't get resolution.E very time when I cal to customer service they use to tell will get back to within 48hrs. As of now its been around 50 days.
I have the number Vijay(manager) [protected]. This guy is not even lifting the cal from the past...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhaditya
from Lucknow, Uttar Pradesh
Report
Copy

complain about tune160

Address:New Delhi, Delhi

I ordered tune160 earphone but when i got i found it has no extra 3ear tips (Buds) which is mentioned in the box so i complaint about it 4 times via email and customer support and as it is 15 days longer but no action is taken on my issue and didn't reply my mails. So please help me out of this and take a necessary action towards jbl customer support.
My mail id: [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Daz0001
Report
Copy

onbeat xtreme

Loved this product until a speaker driver blew and jbl/ harman refused to repair it. It's a common issue but they refuse to acknowledge that there is a problem even though there are hundreds of identical faults online. Their customer service advisors are useless and refuse to do anything to help. Utter scum. I will never buy jbl, harman, samsung etc products ever again....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Snky
from Mumbai, Maharashtra
Report
Copy

mic problem

Address:400614

When i am calling to any person. Volume doesn't get cleared to calling person. Sometime doesnt get cleared to me. Even having battery problem which only gives for 2 to hrs per day its very poor performs i have seen ever from jbl... Its very disponting to me... Even i will think to buy new product of jbl.. Or suggest to another person that dont buy any product of jbl......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal0202
from Mundi, Madhya Pradesh
Report
Copy

complaint against t110 jbl earphone

Address:208025
Website:JBL

Dear Sir
I buyied a Jbl earphone T110 On 28th September but it didn't work properly for 20 day also and the left earpiece stop working suddenly. I have attached the invoice so you can check and confirm.I want Replacement. This was not excepted that jbl product will stop working suddenly with one month. I want the problem to be solve as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arjun
from Bengaluru, Karnataka
Report
Copy

jbl flip 2 repair charges same as buying new one

Address:560076

Took my jbl flip2 to fine one solutions, jayanagar 3rd block bangalore for repair on 09-oct-2018 as it was not charging. They quoted an estimate of 3450 rs to change mother board + battery. New jbl flip2 on flipkart is 3999 rs. Which # would pay 3450 rs to get old item repaired when new one is available for same price. I asked them to cancel the repair and return the item back. They charged me 350 rs as inspection charges which is outrageous....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Td Editz
from Hyderabad, Telangana
Report
Copy

fake product

Address:500057
Website:timemachine99.com

There is a online shopping site called 'timemachine' posted an advertisment on various social media platform that there is a offer to get jbl wireless speaker and jbl wireless earphone at only rs. 1248. And this addcan still be seen on its web site 'timemachine99.com'.

But what it deliverd is complitily fake.in the name of a world class brand jbl it delevered me a futile speaker (Called fd-1), wich will merely cost not more...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amani Addepalli
from Nagpur, Maharashtra
Report
Copy

pathetic warranty service

Address:Hyderabad, Andhra Pradesh, 500038

I didn't know that jbl is such a useless company. I bought a pair of jbl earphones from amazon and they stopped functioning properly just after a month of issue. So i claimed for warranty and couriered my earphones on september 8th and now it's october 1st and i still haven't received my replacement yet. I called the secunderabad service centre a number of times and they keep providing me with the same old pathetic reply that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
paridiv93
from Ahmedabad, Gujarat
Report
Copy

earphones not working

Address:Vadodara, Gujarat, 390016
Website:Jbl

I have purchased earphones 5 month ago from paytm site. I have bill nd all tha doc. I have trying to call on toll free number and i have send mail as well. Still did not get any resolution 00di0fijd._5001y16yxp2:ref this is ref id and #02817579 is complain id. I have already tweet this complaint on tweeter. It clearly mentioned that it’s one year warranty they why we did not get it. Even they did not pick call on toll free number even after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav Gupta 0911
from Udaipur, Rajasthan
Report
Copy

my headphones

Jbl has only 5 service centre in india..
My headphones r not working since september. I contacted jbl through email. It's been one and half month, they r saying that they r looking forward to my complaint. Still i am helpless. No response from them since last 10 days. I don't know what to do. After sometime the warranty period will be over and they will raise their hands....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jonathan D'Souza
from Jalna, Maharashtra
Report
Copy

fake product delivered

Address:403521
Website:Snepstore.com

I ordered a jbl charge 2plus speaker online from snepstore, which showed an original jbl speaker and all specifications to the point. After delivery the product reached me and was not what was advertised it was a cheap ripoff of the original even after showing original price being discounted... The jbl sticker was not in its place was on the mesh of the speaker, there is an SD card slot which shouldn't be there and the buttons are too hard...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prakash Chandra Rout
from Mumbai, Maharashtra
Report
Copy

Not function properly

Address:Khordha, Odisha, 751007

I have purchased jbl go portable wireless speaker (Black) from amazon site and order number #[protected] but it is working after some time the battery got empty so i want to repair this item but i am unable to contact to local service center and also i have tried several times to jbl call center toll free number -[protected] but no response from this number. Kindly help me out so solve my issue.
My contact number-[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Ricky Behera
from Bhubaneshwar, Odisha
Report
Copy

Head phone not working

Address:753001

The headphone is not working at all so I want to return it please contact me
My pH no. [protected] and the cover was torn up .The whole product was quality less please I want to return it I want my money back within 2 days and if possible do it earlier. The head phone looks as if of 2nd hand .So I request to the company to refund my money as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep K Gupta
from Delhi, Delhi
Report
Copy

JBL T100A In Ear Earphones With Mic(Black)

Address:New Delhi, Delhi, 110059
Website:snapdeal.com

Purchased on 21st Oct 2016 and now from last few days their mice is not working suddenly now i need the solution by either replacing the product or repair.
I tried so many places to complain about this issue on JBL as well as snapdeal but didn't found any suitable place better than here.

Can you guys help me as soon as possible?
I hope you guys will connect with me soon with the suitable solutions.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gup.pankaj
Report
Copy

FLIP 2 service issue

Address:560100

JBL...service center...cheaters...My flip 2 speaker stopped charging and sent it to service center. They said its physical demage and wont be covered under warranty.
2 months later same problem. I sent to service center and they are saying its physical demage again and wont be covered under warranty. This is really ridiculous.
There should be some warranty of some sort. They say that hyou are abusively using it, which is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Navdeep Singh Rana
from Thanesar, Haryana
Report
Copy

Speaker is not producing cacophony

Address:Bangalore, Karnataka
Website:Flipkart

My JBL flip2 which I bought from the flipkart website in August 2015 is producing crackling sound whenever I play music . JBL customer care says the products bought online are not covered under warranty. I spent 4000 Rs for buying these and they are of no use.
Now I have no option left but to contact you. Please suggest what should I do ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Linkcon
from Chandigarh, Chandigarh
Report
Copy

Got a repaired and fused amplifier from paytm

Address:Kurukshetra, Haryana

I ordered a jbl amplifier with d order no [protected] and i got the repaired and fused amplifier . I even ordered a bass tube from paytm which was a fair deal. I went to the shopkeeper to fix the amplifier and bass tube in my car and he informed me dat your amplifier is fused as he showed me d fuses installed in the amplifier.. Then i told him not to do anything with the amplifier and its my request to please refund me the money and i want...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shd_u7
Report
Copy

WARRANTY CLAIM

Address:Kozhikode, Kerala

Hi I bought a "JBL Jembe BT Laptop Speaker" from Flipkart.com on October 2014, now the product doesn't work due to unknown reason. So when I took it to the JBL service center they denied my warranty claim saying that products bought online are not eligible for warranty.Its hardly been 5 months and the product is useless to me now. I have lost 3000 rupees on it. I feel cheated by JBL Please help me to get my warranty claim Thank you Regards Shad...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
neelpatel21
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Headphones not working

Address:Anand, Gujarat

Hi, I bought this (JBL J03A Tempo wired) Headphones from GENERATION M, Anand on 29th of May 2014, Its not even three months and now one side of the Headphone doesn't work. Please get back on this to me as soon as possible. Not satisfied at all by this malfunction. Regards, Neel Patel +91 [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

JBL Recent Comments