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JBL Complaints & Reviews

V
Venkata Budati
from Chirala, Andhra Pradesh
Apr 18, 2023
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Complaining about bad customer service

I bought an JBL true wires buds in Amazon.in on[protected].
I had a lot of issues with the product. and we went to nearest service centre to get it repaired. we got new product from the brand and after that, new product stops working and again we have been to the service centre located in Angola(523002) and they said, I have to contact the online support to get it repaired. and I contacted the online customer support. it's been a week...
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A
Akshaycann
from Moradabad, Uttar Pradesh
Apr 15, 2023
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Infinity fuze 700

My Bluetooth speaker infuze 700. Frequently causing battery low issue with in 6 months of purchase. I thought it was a battery problem. But I find out it's the battery chip issue. When I plug in to the charger it just got to the full charge wit in minutes. And when I again power it on it again sounds powering off.
I didn't get any service centre near 200km radius. It's been a year now. Now I have complaint to customer care. They said...
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S
S. K. Tyagi
Oct 30, 2022
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Delivery

Sir, I had ordered a JBL wired headphone.. (Order Number: HA-IN00227140
Order Date: 07/08/2022)
and item is not delivered yet I have made plenty of calls to your coustomer care but matter is still not solved it is very irritating. Even after so many requests I had never got a single update of my product via any means.
I hope that this time my problem will be solved otherwise with heavyhearted I have to go through cousmer...
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1
196
from Guntakal, Andhra Pradesh
Jun 18, 2022
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Head phone's problem

Address:91/B,ARAVIND NAGAR , GUNTAKAL

Ur company head phones not working since last two months. I'm already registered a complaint in ur company. But no use...
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A
Amankhan0
from Gorakhpur, Uttar Pradesh
May 12, 2022
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Headset

Address:Shahmaroof near chetna press office
Website:Shiprocket.com

I ordered a combo buy 1 get 1 worth 1699..and i received a wrong product headset...
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P
Pooja.Yadav
from Jagadhri, Haryana
Mar 30, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Jack point is not working

Website:Amazon

I purchased jbl earphone on 28 dec 2021 and jack is not working properly...
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B
Brijmohan Thakur
Jan 25, 2022
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Bluetooth Bar JBL Infinity

Order No. 57294 dt. 13.12.2022
Invoice no. 11322 dt. 13.12
2022
Item name Bluetooth Bar JBL Infinity
Mode of payment Net Banking
Complaint product still not received

Pls. Confirm dispatch...
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R
Rakesh Poojary
from Mangalore, Karnataka
Dec 26, 2021
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Poor quality of Blootooth ear phone

Address:Bharath rakesh 2/52 kalagudde house kilpady village mangalore 574154

I have purchased jbl wireles BT earbud 205 BT on 25th march 2021 . within a month outer rubber coating of wired removed due to poor quality. i havr paid 1599/- for this. please file a complaint againt JBL on this prodcut give me a justice either by replacment or repair or refund

rakesh
[protected]...
+2 photos
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S
shivaram kuna
Dec 24, 2021
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Wirless Bloothoth return

Address:3-9-165/1,Reddycolony ,Hanamkonda,Warangalurban,506011
Website:widgetshunt.com

I am see one product and i am received one other so please return it and send my money 1599/- please...
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S
Shanis vlog
Dec 7, 2021
Dec 24, 2021
This thread was updated on Dec 24, 2021
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Brocken JBL hed set and without buds

Address:Pokkakkillath (h)Po.Thalikkulam. puthiyangady. Trissur
Website:Shutstors

Today I received JBL headset. but that one brocken PC then I need help. pleace return this item want exchange...
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A
Abhijit52
from Tuticorin, Tamil Nadu
Sep 29, 2021
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Duplicate air phone set

Address:Plot no 52 anbhu nagar kumara puram trichendur tuticorin tamil nadu 628215

Duplicate JBL Air phone set please give me a money...
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R
Ratheesh G
Sep 15, 2021
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Regarding JBL 2.1 Subwoofer

Address:Asst Manager , karunya Sales Division, Kerala Medical Services corporation, Thycaud Po Trivandrum

Hii
am Dr Ratheesh, working in govt department, govt of kerala
and i purchased JBL 2.1 sound bar in 16/12/2020. only one week this item worked and its wireless subwoofer not working.. i registed a complaint in jbl authorized service centers .. after 3 months one guy came and said that sir u r sub woofer board compaint and he said its will come within 7 days . again i waited 2 moths.. but no one is responding.. u sped 24500 for...
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D
Dheerajd
Aug 5, 2021
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Wrong Parcel

Address:New Delhi
Website:@foxyhub

I got the wrong Parcel...
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Address:Hyderabad Kukatpally
Website:Support:care@foxyhub

I have ordered jbl wireless bluetooth headset. heavy bass earbuds.
The product quality is very bad and headset is also not working.
I don't want this headphones please refund my amount.as soon as possible....
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N
Nagaraj27
Jul 28, 2021
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JBL wireless Bluetooth

I buy a product that was an eardrums combo by 1600₹ but I got wrong cum fraud parcel by sender so please provide me the details of sender. Their address is mentioned in cart slip is - house no 1512, ground floor, New Delhi, pin code 110086
Support: [protected]@foxyhub
Care no
Phone is incorrect, site is fake...
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B
Balakrishna Sahoo
May 31, 2021
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Not showing my orders details

Website:[email protected]

I have ordered a jbl earphone on 28/05/2021in LT online store.the cost amount has been deducted from my account without any reference no.and also showing no orders in my LT account....
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As im facing some problem with my JBL bluetooth speaker i call JBL customer service and after talking with JBL customer care they arrange a pick-up for my product and i submitted my speaker with box and charger... After some days pick-up service called me and said, ' service center return yo product as no return address mentioned so you have to take it back...i said okay and after that till now i didn't get my speaker back.. #trashJBLservice...
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M
manupraj
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Lost my speaker

Address:HARMAN INTERNATIONAL (INDIA) PRIVATE LIMITEDPrestige Technology Park Jupiter(2A)Block,Sarjapur Marathahalli Ring Road, Kadubeesanahalli Village,
Website:www.harmanaudio.in/jbl

I purchased a JBL Bluetooth speaker. Flip 3 from Amazon on 17th May 2019 with a 2-year extended warranty. Within 3 months the product had some charging issues. So I decided to give this product to the JBL customer service center. JBL customer service center arranged the product pickup from their end. I packed the speaker with the bill. A guy came from the blue dart courier service to pick my product up.
I gave my speaker to him, and...
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Address:2 R 26 R C Vyas Colony

I had bought a pair of earphones of your company from Amazon in August 2020 but they are not working anymore now. I want you to replace them as they are in guarantee period of 1 year. I request you to kindly pay attention to this problem and take required actions.
Thankyou...
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S
shardul vishwakarma
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I HAVE ORDER NOISE WATCH BUT GOT THE headphone

Hello,
I have order a combo pack of noise watch and earbud but infact of that i got the jbl headphone so plz take it rtn as soon as possible my order no is td7312 and awb no is [protected] and amnt the delivery is taken is rs 1599...
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A
akash236
from Khadki, Maharashtra
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JBL FLIP 3 Speaker

Website:in.jbl.com

Hi,
I had bought JBL FLIP 3 grey color on 2nd December. Submitted at Service Center on 4th December as it was not working.
Its been more than 3 months and Still the product is in repair under process status.
These 3 months I was provided inaccurate information from toll free helpline. I have lost all my patience waiting for the product for which I have paid the money.
I have been continuously escalating the...
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R
Rushiraj04
from Ahmedabad, Gujarat
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Replacement Product

Address:Harman International (India) Pvt. Ltd., Prestige Tech Park, 4th Floor-Jupitar 2A, Marathahalli Ring Road, Bangalore-560103, Karnataka, India.
Website:in.jbl.com

I have sent a product under replacement on Jan 7th, the company received the product on 16th Jan. Since then I am calling them everyday for the replacement and the deadline is for 14 days, they keep promising callback from supervisors and its 19th Feb now and I still have not received the product, few of the customer care rep tell that the stock is not available and they dont even have proper updates on the replacement.
Also they...
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S
Sandeep Nitar
from Delhi, Delhi
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JBL & mimi earpods

Address:Bhorki udaipurwati rajasthan
Website:Assuredkart .in

Hi
i, m Sandeep Kumar from bhorki udaipurwati rajasthan . Ihad ordered a JBL portable speaker with tws mini earpods
Ordered no.(protected) from
www.assuredkart.in
But there is no brand JBL on the portable speaker which i just now received & tws mini earpods in the actual combo deal with complete missing.
I need a replacement with the correct product as ordered or a complete refund.
Find an attachment...
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L
Lakshya8011
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JBL sound bar

I purchased JBL sound bar on 14th August 2020, on 12th October registered complaint in JBL customer care that the product not working.

Till date many times I called to customer care, but they are not giving any proper reply.

Pls help to resolve my issue....
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9
9677amit
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Not getting Response

Address:C/o-krishna Prasad h no.05 block no. 01 Shastri nagar

I had brought cw100tws product from flipkart 3 months ago, now it's not working, As per your Customer care executive i have to break the headphone and share the photos on WhatsApp and i did the same on 10th oct 2020 but till now no reply came from your WhatsApp team need your support and help to resolve the issue as this is very shameful and bad services provide your reputed and branded company....
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S
Sunam Mishra
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exchange/after sales service

Address:near Padmapukur More, Jogibattala, Baruipur, West Bengal 700144

I bought a product. After a few days the problem is seen. But they refused to change. Submit to authorized service center. But even after a long time, i can't get the product.. But the sales men are not giving any importance...
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S
saswat mund
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Horrible warranty service

Website:www.jbl.com.sg/support-contact.html#call

Your ### company had taken more than 2 months for the product to be replaced in warranty. I asked replacment of my bluetooth headphone and you replaced it with wired one and its more than 1 month since i launch a complain for a wrong product being replaced.Not ### single response from you side ###.
If you have a such bad service dont write in product it self that we dont provide warranty....
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C
CL khuala
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Broken and unserviceable item

Address:Delhi
Website:Flipsales

I have recieved this item today 3Sep 2020 at 06:30pm.i can't understand that I haven't order this in my account but the on the item box are write my address and phone number than I recieved that but when I opened and see the item is already broken and unservisable .than I call the shipment and he said contact to the centre.please can u tell me my how can ido this....
+3 photos
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V
Vibhuti Raj
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JBL duet mini wireless headphones

Address:13-b2-403/2 NFC Nagar ghatkesar
Website:I saw it in instragram

I saw Sony wfx 700 headphones but I got JBL headphones and that has an offer buy one get one free but I got only one piece of headphones so I am reaturning it ......
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N
Nav258
from Bengaluru, Karnataka
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Worst marketing and support

Address:Bangalore
Website:in.jbl.com

I had purchased two products of JBL headphones from its official website, one is wireless headphones and the other one is wired headphones. For wireless headphones it showed me Paytm cashback of 1000 rupees that is why I bought. I never got the cashback and for the wired headphones I got martial arts belt delivered instead of headphones. JBL is manufacturing karate belts also?? I never knew!! I have send multiple emails, they will call back...
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