JBL Complaints & Reviews

Very worst product, customer care services. Services centers only call for closing of complaints. Better not to buy JBL product.
It's a fake news of it being a brand company and providing quality product and services.
In three months of purchase issue had started and till date suffering

Issue:
I had brought JBL wireless sound bar speaker after 2months of purchasing the speaker was not working, then it was...

This is to complain you regarding jbl product jbl 3.1 speaker which stopped functioning within 8-9 month and remote stopped working just after 1 month of purchase.
We have contacted jbl so many times but didn't get any response. It seems after sales service is worst for jbl product.
Neither do we rec any mail or call to confirm whether our complaint is resolved. Simply jbl close the complaint without even inquiring their customer.]br...

Sir maine jbl flip 3 Bluetooth speaker with two earbuds book kiya thha kal aur payment bhi kar diya thha 1439 lekin order id wrong hai uske baad kuch bhi booking ka koi tracking number nahi aaya sab kuch fake hai payumoney ke through mera paisa cut hua hai na hi koi mail sahi hai na koi phone number right hai everything thing is fake na koi order cancel ka option hai I want my money back in my account and order is canceled and I want money...

I ordered jbl headphones worth of 699 rs on 18th oct 2019, now it is 27th jan 2020, i didnt received neither product nor money.i called customer care more then 50 times, everytime they are telling me to wait 48 h, they are telling their policy will not allow to refund and they are telling that we will investigate and we will see for refund, it is their responsibility to deliver product but they are telling in different way, they are stating...

I have got an another product except the product i've ordered
So i want to return my order
So please respond as soon as possible and i ordered combo pack with all head set and earbads and earphones package box... But another product so want to return these products. And i ordered from bass master web site... And finally iam requesting at want return the product.. Thanks...

I purchased a jbl bluetooth earphones in oct'2018. Had issues with it twice and i received a replacement for the same & this is the third time i'm again facing issue on the product which is out of warranty right now. The customer support fail to give any support as it is out of warranty. The first time "volume up" button was not working and the second time one side of the earphones was not working which was replaced by the team. But right...

I am chetankumar and i want to return the product as it is not same as i ordered. You were supposed to send me jbl earbuds but instead of that you delivered me a local earphone of around 50 to 100rs only.. I don’t want any other product in exchange but i want you to return my money i. E. ₹1599/- and the phone number and address you have given on the box for ‘return the product’ that is also invalid....

I have purchased a jbl bluetooth from flipkart shopping centre dated 08/10/2019 but we received jbl bluetooth dated 23/10/2019. We were using from one month.in bluetooth one speaker is faulty (One speaker sounds in very good condition but other speaker sounds is very very low) in a few days. So i want to rectify or replace our bluetooth.

Regards

Manoj bind
[protected]...

This message is regarding jbl india customer service
On 20th may 2019, i had purchased sb 150 cinema product and within a span of 4 months sub woofer got dead
And stopped working. I reported a complaint on 23rd sept 2019, and since then i have been literally crying and
Asking out for help. After one month later i. E around 25/26th oct 2019, technician came and took my device to the
Service center and till yesterday...

Product jbl t205bt is having earbud issue in just 2 months of purchase and after long email chain my issue is not resolved. Jbl team is closing my case without discussing with me. They said number of time that they will reach me on my number but then no communication yet. Case # 04360686 is the reference number, even they asked my address to replace the product but of no use.
Date of purchase of product:[protected]...

I purchased jbl cinema sb350 on 26th october 2019 online through in. Jbl.com.
I received the product on 5th november 2019. The person who delivered the product informed me that technician for installation will come on 6th november 2019.
On 6th november 2019 nobody came. I called jbl support and they schedule the technician's visit.
Technician from onsite came on 8th november, they opened the sealed product and tried...

Dear Team,

I have ordered you for Head Phone (#12353) on 23/10/2019, but I have received wrong product .

Under the advertisement as well as the invoice which i received with the delivered product the Sony wireless behind neck in ear headphone with bose wireless ear bugs mention but in fact theri is inside total wrong product i received from you. So request you kindly deliver the right product which is mention...

I have sent my on warranty for repair. These harman support havent sent it back yet. I have sent my product on 23 aug 2019, and now its been more than two months. And there is an employee named venkat who screams. Dumb person.
I have called harman support numerous times but nothing have been resolved. For the past two and a half months i have been heckled by harman support and their staffs. My product was sent to the gurgaon service...

I ordered jbl headphone in combo offer with jbl speakers but i received only headphones and wrong brand.
I want to return the product immediately this is a complete case of cheat. They are making fool of customers by showing somthig to sell and delivering something else.
I want return and refund

Refrence i'd: 12oct021
Order id :8005459
Tracking i'd :[protected]
Client gst:07bnpr9015k1zbbr...

Hi,

3 months before jbl has launced an offer in tieup with cashkaro where if we buy any product above 600-700 rs we would get cashback in cashkaro of 300 rs.

Problem is jbl is playing a dirty game. Jbl doesn't send any delivery confirmation male and on their wdbsite also they still mention the status of product as shipped in place of delivered.

As status of product is still in shipped mode, cashkaro...

I have ordered a jbl speaker with earpod worth rs 1439 through ezeedeals and they delivered a local speaker which is worthless for me. It's a fraud and if it is not going to reslove then i have to go to the consumer forum. Please take it seriously and return my money or delivered the same item which was ordered.
The delivery date is 4th sep.2019 and my shipped no is [protected]....

Kindly return the product. The product received is not the same that was ordered. I am not at all satisfied with the product.
The product is cheap in quality..   Replace all...

Ordered jbl speakers which were defected so had to get them replaced so sent to customer care gurgaon. It has been a month and we haven't got them back. Sometimes they say its out of stock and sometimes they say say they have logistics issue. Had to wait on call for like 15 mins and they don't even get back on call. We have been calling them since so long still haven't got our product back. Pathetic service, ridiculous products....

Hi Team,

My name is Mamta Mishra & I am writing to you'll in regards to the JBL SOUND BAR 2.1CH 21BLKEP which I purchased on 14th November, 2018. Attaching the invoice for reference here.

It's been a month since my soundbar is not working & now i am really FRUSTATED with the customer service which JBL has been providing here. I have been constantly following up since a month via helpline number & also they...

Bought a jbl 5.1 soundbar in jul 2018. The soundbar started having issues with bt connectivity and bass unit connectivity in around april 2019. I put a complaint with harman jbl in may 2019 regarding the same and they diagnosed that pcb is faulty. It has been more than 2.5 months now and they are still waiting for pcb to arrive. I have had several calls and multiple emails to them but no use. Such pathetic after sales service....

I bought jbl speaker in january and after a week i faced an issue with the bass unit of the speaker and raised a complaint and they told me tat they would get me a technician visit and after been calling them many times they sent me a technician after 2 months and he told me that there is a fault and would replace it soon and till now they not resolved this issue and i have been calling them daily and they were telling me that the unit is...

Had purchased the jbl partybox box 300 from croma stores in goa on 9th may 2019 since it wasnt available in stock the billing was done and delivery was provided after 3 days. During purchase i had clearly asked the sales person with regards to warranty and replacement and was informed that there would be replacement warranty provided if product was defective. The next day of the product being delivered we left for 3 weeks vacation.
br...

I purchased a jbl sound bar in april 19 and within a month the sound of the sub woofer started distorting, on 25th may 19 i complained about it, twice the technicians visited and checked the sub and found that the speaker is defective and need to be replaced (On 04june 19, after that there is no news from jbl though been continuously calling them and mailing them. Their seniors are so seniors that they do not talk to customers (Seems they...

Hello jbl,
I had placed an order on[protected] at jbl online and received the product on[protected]. Product which was received by me as on the mentioned date is defective. I have lodged the complaint to customer care forum, jbl and the same defective product has been collected from me on 22.04.2019 for rectifying the problems. It is pertinent to mentioned here that the matter is pending since 03 month and the no any solution/ resolution...

My JBL Playlist is hanged and it has gone in COMMA. I just haved played it for 5-6 times. No button is working. Harman (JBL) support doesn't help me at all. They play much important role in playing with your mind and wasting time, just giving fake statement that their technician is going to arrive in next 48hrs. God knows how many hours they consider in 48 hrs. I waited for do not know for how many days. It's one of the bad experience. Later,...

I have purchased JBL Bluetooth on Amazon. After 6 months Bluetooth speaker is not working and request for replacement to jbl. I courier my Bluetooth to gurgoan address on 11th for April 2019. Today is more than 2 months but no response from JBL. I follow up with him alot and now I can't tolerate more. I want my money back. Worst and third class service of JBL....

I Have order wierless ear phone from JBL site "jbl.com" i have done payment through online and order is confirmed and they canceled the order and they not returning my amount no response from email.


i have tried multiple times to contact customer care "[protected]" they put my number on mute. if i call from other number it is getting connected but if i call from my number no response its on mute.

company...

I am sumit parashar my registered mobile number is [protected] contact at you on 14 April 2019 for my jbl flip 4 today is 29 may 2019 and there is no information about my product relative problem is solved out and i also talk to your senior supervisor mr venket he also tell a lie to me . And do not give any proper information about my product. The waiting limit of a customer is out of control and my trust on your jbl is taken out i purchase...

Purchased jbl bluetooth speaker from flipkart on 6th mar 2019 for 10, 000. It does not work after the first use. Customer care no response. After multiple trials, they pick the call and after that the service men come and say that the parts not available and will get back after 1 day. Now, after 3 months of holding the useless product and spent 10, 000 no refund, no redressal...

My name is g dilip kumar i buyed jbl sound bar on flipkart on 15.10.2018 from last 15 days it was not working even the power also not coming i have sent so many messages on your site but no use i am attaching my invoice copy also please do some needful action and they have given me ticket (Dear customer,
Thanks for calling harman
Your service request no is ap-c[protected].
Your preferred appointment date is 10-may-2019,...