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Pureit Water Purifier

Customer Care

Pureit Water Purifier Complaints & Reviews

Pureit Water Purifier - Battery replacement

Despite of so many followups from call center, battery has not been replaced. I am constantly calling call center but nobody has come to resolve the matter. my number is 9214309333...
Complaint comments Read comments [26] Complaint category Other

Pureit Water Purifier - Leakage of water

 Pavan Nanduri on May 17, 2012
This is Pavan Nanduri. I bought a 14 Litre Pureit Classic water purifier from Vishal Super market around 3 months back. there is a small patch in the product itself which made the water to leak out of it. i went to Vishal to complain about this, and they said me to call on the given helpline number on the back of the book 09235 600 600. but no one did pick the numbe despite the herculian call attempts for more than a month.

Eventuallly i fed up with the service of PureIT and left the issue and using the same system with leaking water daily. this is my worst experience with PureIT....
Complaint comments Read comments [6] Complaint category Health & Life Insurance

Pureit Water Purifier - Bad Service

Dear Sir/Madam,

This is Pradeep Parulekar, customer of HLL's pure-it water purifier.I have ordered for immediate replacement of Battery Kit, since it indiates the same. My customer-id is 1927839953.

On 24th July' 2010 (Order No:S10/PUN1968-03693), I placed my request for a new battery. But as on date I have not received anything from them. Daliy, I approached them again the answer was “Sir, it will take 3 working days, that too the date which I requested for battery, wont count as a working day.” Kindly advise me what I have to do...
Complaint comments Read comments [5] Complaint category Products & Services

Pureit Water Purifier - Replacement of Germkill battery

 Dr.Madan Mohan Sharma
Dear sir/ Madam
Greetings from jaipur. I would like to bring it to your knowledge about your company's service man, I had informed at your Johri Bajar office to replace my pureit germkill battery before Deepawali festival. Still it was not not replaced and one more problem is, this battery became red within two months i.e. about 500 lt water has taken through pureit, and company gives warranty for one bettery of 1500 lt water. This is a vast problem, if these problems are not solved within a stipulated time period than company's image would be fadeup.
Looking forward to further...
Complaint comments Read comments [4]

Pureit Water Purifier - Algae formation

 marigold on Jul 8, 2012
We are facing an issue with PureIt and have had no luck in contacting your customer care. Algae is developing very fast in our transparent chamber. We were advised by everyone not to buy PureIt but we still went ahead with it, given that it is Hindustan Lever product. Can we please have someone look into it? This is more dangerous as compared to unpurified water.

Algae develops with 2 days of cleaning....
Complaint comments Read comments [3] Complaint category Water Heaters & Geysers

Pureit Water Purifier - water not coming.

 arunjit Ghosh on Jul 14, 2012
Water not coming. After complain some person came to home and demand from me Rs.50 for servicing.
when my Battery is normal why I give you Rs.50 for servicing? Which is your fault. Is this yours customer care???
My complain no :-C124325592 dt. 13/07/12....
Complaint comments Read comments [2] Complaint category Other

Pureit Water Purifier - ALGAE FORMATION WITHIN

 ISHVARLAL PANCHAL on Jun 25, 2011
We purchased 'Hindustan Unilever product 'pureit water purifier' on 02.08.2008 for rs.1800 from Jalaram Agency at Kandivli west in Mumbai.For the past six months,we have been noticing green color algae inside the purified water chamber for which technicians have attended each time we complained and cleaned up the algae with some chemicals charging 50 rupees for each visit.During the technician's visit before last we asked for the reason of algae formation and we were told that it was due to yhe purifier exposure to sun light! We covered the purifier exterior by black polythene...
Complaint comments Read comments [2] Complaint category Products & Services

Pureit Water Purifier - Nil service

 sajanseelas on Mar 31, 2011
I own a pureit classic water purifier. I am having the appliance for the last 3 years. The service back up in Saharanpur UP where i was posted was excellent, but since i moved to new panvel the last year the service is pathetic to say the least. The only time I ordered a refill about 3 months back the man who came to change the cartridge was so unskilled that he destroyed all the locks in the purifier. The tap of the pureit broke about 2 months back and no one turns up in spite of repeated calls to the customer care. It is high time the company takes notice of this issues and revamps the set up...
Complaint comments Read comments [2] Complaint category Appliances

Pureit Water Purifier - Leakage in Product

User on Jan 24, 2011
I have purchase a water purifier from Balaji Bartan Store, Rustampur Dhala, Gorakhpur. on 17.01.2011. But in your product leakage is being observed contineously from the same day. I have complain several times on your help line number. But my problem could not be resolved till now.
Please eighter replace the product are remove the leakage of the product....
Complaint comments Read comments [2] Complaint category Department Stores

Pureit Water Purifier - Use of unsafe Chemicals in pure it

Hello i just saw a program on news24.
It showed that pureit uses unregistered chemicals to purify water which can cause cancer and many other decises
You use the chemical that is used to clean the swimming pool water.
Is this true?...
Complaint comments Read comments [2] Complaint category Appliances

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