PureIT / Hindustan Unilever Complaints & Reviews

He has taken the money for candles of pure it ro+uv he is said to me daily i will come and again said that i will come atleast one day is taking with me rude behaviour on phone call he cut the phone now is not lifting the phone he has taken RS2000 for candle in advance i got this number on just dial .com i sent you screenshot of it payement he given me visting card i have sent that also to you
from nine days onwards he saying that...

Dear Team,
I am residing in Porur, Chennai. Pureit Max Water Saver 10 L RO + UV + MF Water Purifier with Eco Recovery Technology (Black, White) installed in my house April month 2021. I have changed the main filter two times in this period and from last week machine indicates main filter needs to be changed (Lifetime of filter- 7 months ). Complaint with Pureit customer care made in start of Feb (See the below email ) is attended...

When I purchased the product, I was not made aware of the annual maintenance cost (AMC). AMC is very high and the products provided dosent look like worth the money we are spending. and the products cost is listed as 2500 on the internet and when I called the customer care to order, they said the cost is increased and the price is 2700. now the situation is like I am trapped in the companies policies which are not friendly to the customer....

Recently there was a contest on the official instagram page of "Pondsindia" . And I was among one of the winner. Then they asked for further details like email address, for which I cooperated too.
But now it's been about 3 weeks And still now I haven't received any information whether it's been dispatched or not....

Hello Sir
I am Dr Ashu Gupta frm jalandhar, Punjab. We purchased and installed ur RO model Classic G2 Mineral RO+MF in May 2019.
Unfortunately we r not satisfied with its performance. Within 2.5 yrs, it's indicators stopped working. We can not expect such poor performance frm product of such reputed company.
Technician visited and declared that u have to change electronic part that handles indicators. It's costs 3100.br...

I brought pure it ro plus uv purifier in 2018, and now when technician is visiting, he said circuit is not working...
Only in 3 years main part of purifier is not working...
Very low quality products..,
Sheetal pawar
[protected]...

I purchased the copper ro last 7 month ago but in December 2021 it stop working, I register complain in site and the mechanic came and told the it unable to solve the problem and they have to order some parts then it will solve .but it had one month their no step taken and when I checked online my complain was closed with out solving my ro came under warranty period I have prove of not fulling my complain if it not solved I will take the...

'Change CSF' indication (Blink Red) coming on water purifier...

Even after 5 days the water purifier is not installed properly by Purit service agency. Water is leaking and th water is full of filter particles. When requested they behave rudely and they are saying if you want our services wait. We will come at our own time. So much for the great company called Hindustan Unilever....

I have purchased in new Copper Eco model RO on Dec 24th 2021 at Vasanth & Co Tambaram Branch. The product cost is Rs. 23500. After complete the installation, water leakaed in outside segment filter. I have registered the compliant on 27th Dec 2021 (Com. No. CO[protected] to pureit customer care. But the Problem was not solved. Again we have raised the another complaint on 28th Dec 2021 (Com. No. CO[protected], Still now this complaint was not...

I have purchased classic RO + MF on 26th November 2021. And I just started use this product from last 1 week.
Now from yesterday is not in working condition. Red light become started.
What should I do.
I urgently need technician without any charge. Otherwise I will changed it to another RO Brand....

I am facing the issue o[censored]pper filter is not working in my water filter
Classic 23 ltr.

Even its germkill indicates is half red not fully red..

Kindly help...

Brought 2 of them. Got them installed on 29th December 2021. Almost Everyday I am in touch with your customer care, Mr. Vikram from kandivali branch calls me, Mr. Dhiren from Pureit calls me. But there's no solution. Issue is as follows:
1st machine was tampered during installation where the design came off from the Tap. Immediately escalated this issue, I was said that I will get a new Pannel which I haven't got in 14days.
2nd...

As we have purchased pureit water purifier 2mnths back we are facing problem with the product.. this product has stopped working or Functioning.we would like to bring it to your notice and file complaint against this product.. please make sure that we get the best service as soon as possible..we are very unhappy with this product and also with company for not replying for our present complaint mail ......

Hi,

I have purchased pureit ultima RO plus UV water purifier which was having water leakage and registered a complaint for technician visit. On 9th Nov 2021 technician visited and replaced the Booster Pump which is tempered old spare part. It's making too much noise and informed to the technician on that but he told no problem. It's a tempered old spare part used to replace and they have taken Rs 2000 for the same...

We have changed germi kit from pure it last month and its leaking and making noise. We are using it from long time and machine was working good before and due it improper handling of machine while changing kit we facing this issue kindly resolve it as soon as possible.....

Hi,

product name : Pureit Marvella RO+UV

We feel getting cheated by Pureit and its vendor providing service provider.

we faced issue with poor filteration and flow of water pressure. machine was operative but when we logged a online complaint and technician came and he told us that most crical parts are faulty and need to be replaced. so think over it and let them know if required to repair...

It was ordered and installed in september 2020. After only 3 months, it was showing red light, i called helpline executives came and fix it. Again the same thing happened, this time some part was changed and i was assured it will work now well. But, again the purifier is showing red light, and now i m fed up, since i m a working women, can not aford this kind of frequent trouble due to lack of time. I want to register my strong dissatisfaction...

I purchased pureit ultima ro+uv in 2016 and got replaced the gkk1 and gkk2 more than 6 times when the problem started and the indicators are not showing correct bars. Even after notifying the same to the vendor on same day, nothing was done and the problem continued. Now they are saying that need to replace adaptor i said ok he changed immediately which cost me rs 1850/- but still machine is not working again he opened front glass portion...

This is related to my product which I bought on 25/06/2021 and my product name is Pureit Max Water Saver 10
L RO + UV + MF Water
Purifier with Eco Recovery
Technology. This product has equipped with Sediment filter cleaning/Replacement and Germkill kit change indicator. Now all of a sudden my product stopped working so I called the customer care regarding the same. Then company service engineer visited my home and told...