Redtape Complaints & Reviews

Hi Team,

I have purchased 2 pair of shoes on dated 6th may 2023, within 4 to 5 days i have started facing issue in both pair of shoes.

Now i have visited to the store to raise my issue and they directly denied to me that not able to change…...

Respected team i was spouse to bought clothes for my mother as i need to give gift to her for her happiness but when i bought a pair of clothes and i paid the bill i request for carry bag the staff was deny to give me the carry bag alos they are try to give me a roughly plastic bag which was is to dirty after i request to them for new carry bag his behaviour was to bad he try to give abuse and shout on me. I immediatly cancel my order. But...

Dear sir,
I purchased the pair of shoes from redtape (BRAND) on 5th of January 2023 but after three months of date of purchase i.e. march 2023, the shoes are getting torn from toe side. I complaint in the redtape showroom but they are rejecting my complaint and said that those are not repairable and not exchangeable....

I done some shopping on REDTAPE showroom namely "MIRZA INTERNATIONAL LTD, SHOP NO. 20, 21, 22, 23 GROUND FLOOR, SHIV HANS MULTIPLEX, MODEL TOWN, FATEHABAD, HARYANA", alongwith my Friend Tarsem Kumar, on dated 29.11.2022. We purchased many items and one of them was a pair of shoes was purchased by me and mentioned at serial no. 5, costing Rs.1619.7. The shoes got defective in the very first week of its use. Threads starts coming out of the...

Mane hoddie purchase ki thi jo ki sleep se khraab h or uspe ruhe bhi aa gy hai jisse mera hoddie bhot bekar lag rha h jisse purchase kiye ve abhi sirf 22 days hi hue h very bad product...

Recently purchased sport shoes for my daughter and in span of 8 - 10 month it got teared and unable to use. As based on my personal experience where i am using my office formal shoes from Redtape only and i am happy about same.
Based on this experience I have purchased this shoe and we are totally unhappy about product quality....

Rso2026 shoes in 2 month damage
Warranty is 6 month please my refund money...

I bought a pair of formal shoes black in colour a weeks back. This is my first purchase from RedTape after considering the brand and it's wide publicity. I was so excited to wear such a branded shoes. But unfortunately I'm in a serious fix and pain.
After using for a week's time my bothe feet started severe pain towards inner side of feet. The parts below fingers and the toe the bone is paining very much and pain increased towards...

I purchased shoes 4 days ago and today I went to store to return that because I wanted small size but they claimed that the shoe is used
"Which i didn't used", they gave me used shoes and now they are not ready to exchange that...

Pasting issues and already file the complaint one month before...

I bought a pair of slippers from an authorised store of redtape in neemrana. There is a manufacturing defect in one of the slippers. I complained about it to the store and the company as well. But no satisfactory response is given ....

I bought shies from redtape from their district centre branch in janakpuri and its hardly been a month i bought them they have a light pink colour i washed them and they are leaving some yellow colour behind which is clearly visible and i really hadn't expected this from this company....

Hi,

I bought a pair of shoes on 10, may, 2022, from Shop no. 3& 4, Ground Floor, Near new anaj mandi, Hailey Mandi, Gurugram -122503, & it's my one of the worst experience with REDTAPE shoes that within 15 days, sole of the shoes has been Removed/deattached from on side, i have given back shoes to the red tape, & they are saying that the company will not replace them, they can only repair and they said it take 4-5 days.br...

I had ordered shoes from the but they are out for delivery from last 4 days and daily delivery attempted reason was given so i had ordered shoes from somewhere else Now i need to cancel it but i am unable to do it...

I purchased shoes from myntra which was good looikng.So i thought i should go with that within the one month, the cushion of side around of shoes got damaged from 2 to 3 places.This is my second experience.I know they won't recognise it so i am not going to complaint because this is my fault that i purchased.But today i saw this site, so i thought i should aware people about this company, literally 3rd class product, i would never purchase...

I purchased 2 Tshirts from redtape and these got shrink after on wash. Now I can't wear them....

Bought shoes from redtape siliguri outlet but it tore in 15 days . Gave it to repair they said they will return in 7 days but it's been 2 months not returned till now . Whenever I go they say it not done till now
Very bad service now going to file a case in consumer court .
Please don't buy redtape products....

I had purchased retape belt last 3months and i was been ensured that i will be getting a warranty and free service is any damage happends to my product but i such a pathetic service is being given by redtape thry neither replaced it nor repaired it ....

I had ordered a pair of Redtape slippers in November from Myntra, one upper strap is cut within 4 months...I rarely used the slipper as I have other pair too..very poor quality

I want refund of the same...

Hi
Team Red Tape
I just wanted to share my another bad experience with the Red tape of shoes i bought from Red tape, i bought the shoes of Bond Street (Red tape) dated on 31st of December 2021 and today is 26th Feb 2022 it's hardly a two months older shoe and the upper part of the shoe is started getting cracks on it. My only request to Red tape is that please start delivering good quality products because when a customer...

I bought a pair of shoes, on 15-feb-2022, but when i started using them i found that its sole is not levelled from behind, resulting in difficulty in walking.

When i visited the store, the manager simply said that we can't do anything as the shoe is designed that way only.

Also he told me that i should try customer support, and provided me a number, but that number never picks up, it rings every time but nobody...

I purchased redtape ( bond Street ) shoes by official website of redtape and I went to nearest store of redtape they told me to visit redtape online outlet in Mirza international, Noida sector 90 . They told me that we will only paste the shoes . But my shoes condition is so bad. I wasted my rs. 500 for going to Mirza international and they are just repairing not exchanging the shoes....

Bought the shoes on 17 November 2021. The shoes which are in the warranty period of 3 months are now damaged I want a claim for the warranty period of my shoes...

I am your routine customer and submit that sales team posted at your store at Ferozepur are showing very casual behaviour and didn't show interest to explain the articles to customer, we are not expecting such kind of poor customer service from brand like Red Tape. Moreover store is charging Rs. 10 for carry bag.
You are requested to take up the matter on priority and take immediate action on poor customer service of the store....

They take GST 12% from me on grey jacket and still the GST percentage is 5% please take strict action against it style - RFJ0147
HSN Cose[protected]...

Respected sir/madam,

On 10th November, I purchased a shoe at local store in Rajahmundry, after usage of only 15days, the back side of the shoe is tearing,

This is the first time I am using Redtap shoes,

As a Pharma company manager, I use shoes regularly

I didn't face this kind of issues earlier with any other companies.

Very disappointed with this quaility.
br...

I purchased a white Snickers from outlet located in 17 sector chandigarh and wore it 5-7 times in been only 15 days of purchase period and it's glue is started to fade and separate sole.. First time I saw Your shoes are very poor and feels cheaper than wearing local shoes, worst experience of buying a red tape shoes, I want an urgent response to this mail as I want a replacement or refund
pehle bhi aapki customer care id [protected]@redtapeindia.com...

I bought a pair of shoes on 10 sep 2021 from redtape behror branch (hotel higway king). They dont give me bill. They told me that internet is not working and they wilolud send the bill by whats apo but they dont sent me the bill....

I purchased a pare of sliper from red tape outlet jail road New Delhi 110058. After few months it's low quality makes sliper in poor condition. Due to lock down i could not visit outlet, after lockdown Since last six months I have been complaining to store manager but they turn to deaf ear ....

Sir
I had buyed a pair of Black color RSO0231D of size 11/45 from redtape outlet store (opp. metro pillar no-842, delhi rohtak road bahadurgarh, jhajjar, [protected]) on 28/07/2021.
after using the shoes for a period of just 15 days the sole of the shoes get detached from the upper portion and the shoe get torn in two parts, the shoe was of very bad quality and i was very unsatisfied from this pair shoes.
i reached the...