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Vijay Sales

1st Foor, The Hub Mall, Nirlon Compound, Near NSE Ground & Aarey Milk Colony, Western Express Highway, Goregaon East, Mumbai
India - 400063
Customer Care
Phone:(022) 61713333
 66227722
 61711071
 

Vijay Sales Complaints & Reviews

Vijay Sales - CUSTOMER SERVICE

User
 Amanmeet
Hello,

I bought an AIR CONDITION and a NOKIA cell phone from VIJAY SALES( Ghatkopar) one month back. The sales man there convinved me that the vijay sales offer the best service so I decided to purchase both from them. Now I really regret my decision of purchasin goods from Vijay Sales. First they told me that the installation of Onida A/C would cost me around 1500 RS and said that the service engineer would be there at my place for demonstration within a week . Its been a month now I have no engineer at my place and the installation guys charged me 2300 RS and they said that Vijay...
Complaint comments Read comments [32]

Vijay Sales - my language

User
 sameer shinde
hi, i went to buy memory stick & DVDs for my handicam in your shop located on solapur road.

before that let me tell you that i am working as marketing manager in software company located in pune.i study CRM & Marketing in deep .

anyways ... when i went to visit your shop i ask the your executive i used marathi as language of communication but he was speaking with me in Hindi ... then i politely ask him to not to speak with me in hindi, but instead of changing the language or apologize he said me that Hindi is our national language you should respect ..
Complaint comments Read comments [11]

Vijay Sales - refrigerator L.G Make ,installation is not complete.

User
 taumech on Nov 1, 2013
i had purchase my A/C, double door refrigerator, 32 inch LCD t.v, dell laptop, washing machine, food processor. 3 year back i had purchase the refrigerator godrej make (double door) but after 2 year in my refrigerator burnt with unknown reason. i put up complaint for that but replay to repair takes at lest on month. unfortunately that fire in refrigerator take place in presence of me.before any disaster i take control on it. it was happen at morning 7.00 we are just going to office. 2nd case:- last month i had purchase food processor .but for demo vijay sale take 2week at least with to may calls. (they...
Complaint comments Read comments [6] Complaint category Refrigerators

Vijay Sales - not working from the day i procure it

User
 krunalmehta08 on Jul 24, 2013
I bought Eureka Forbes's vacuum cleaner from Vijaysales, Borivali(W), on 16th of July,2013. as per the instruction written in the manual, equipment can be use for 3hours non-stop. Actually, equipment stopped working in 2hours only and now not starting again.

i registered the complaint with Vijaysales on 17th in the afternoon. as per the attendant, problem will be addressed and resolved in 3days. Today is the 7th day but no one from Vijaysales (being a seller) OR from Eureka Forbes (being a manufacturer & service provider) has attended the issue.

As per the...
Complaint comments Read comments [3] Complaint category Appliances

Vijay Sales - Pathetic service

User
 Tushar Pawar
I Bought a GODREJ Referigerator & A SAMSUNG Split AC from VIJAY SALES KALYAN on 16th March & Got the delivery of the same on 19th March, while buying i was told that company person will come to my place for the installation of AC, but after two days no one came, hence we called them to know the status, but we were told that person will come the same day or the next day, i spent the entire two days waiting for him, but the guy never turned up. We kept on following with them, but till date nothing has been done. We spoke to Vijay Sales manager Mr. BIPIN and he assured us that he will let us...
Complaint comments Read comments [3]

Vijay Sales - Sold a Defective Product

User
 nitinmehta8 on Sep 22, 2013
I Just Bought a Bosch Refrigerator From Vijay Sales in Faridabad. Purchase Date 22nd Sep 2013. I made the Payment and i was promised the delivery with in 3 hours. While the product was the Demo product , i told them to give me a new one. The Product had a problem on the front door which seems to be repainted . The sales rep told me they will clean it and send the product to me. When i received the product the patch on the front door was still visible and there was a 5 inch dent on the right side of the refrigerator. The Delivery guys told its not their mistake. When i called back the Store i...
Complaint comments Read comments [2] Complaint category Refrigerators

Vijay Sales - Vijay Sales provides Wrong information about the product just to sell it.

User
 Sonia Aggarwal on Nov 5, 2012
Vijay Sales people would tell you that the computer you are buying from us has onsite warranty under which if your laptop is not working or has any kind of problem then you or your laptop doesn not need to be taken anywhere, infact a person from the company would come to your house and will repair it then and there. But when you would face any problem and you would call customer care then they would tell you that you do not have any onsite warranty. Information provided to you by Vijay Sales is incorrect. That means just for selling their product they would make you a fool. When you would ask them...
Complaint comments Read comments [2] Complaint category Computers & Accessories

Vijay Sales - Poor Customer Service from VIJAY SALES (PUNE)

User
 Hasufimu on Aug 27, 2012
On August 26th 2012 at around 2:30pm I went to Vijay Sales Pune (Satara Road) to buy Water Purifier. I asked the executive about the features and he explained me very well. I asked the executive that if I purchased this now then how much time does it take for you guys to send me the fitter at my place to complete the fitting of my purifier. He said “SIR I ASSURE YOU THAT TOMMOROW BEFORE 06:00 TO 08:00PM OUR SERVICE MAN WOULD BE THERE AT YOUR PLACE”. Before I made the payment I again asked him and he said the same thing. (BIG LIER)
Finally I purchased it and next day which is today I...
Complaint comments Read comments [2] Complaint category Water Heaters & Geysers

Vijay Sales - poor service

User
 payalshah on Mar 8, 2011
we bought onida tv from vijay sales from ghatkopar branch as on 24-04-2010 & we find very poor servicefrom vijay sales.television which we broght it takes too muchh time when we on the tv & even when we change the channel screen get blank then next channel will come.its not good in quality when we complained they blame onida product.they told us that all onida product will be like this only.so will u please take some action against him.they told us that its defalut in that product only its not mistake of vijay sales.so kindly do the needful...
Complaint comments Read comments [2] Complaint category TVs

Vijay Sales - delivery

User
 niranjan kumar
i bought LG friz and washing machine from vijay sales borivali branch, till today(15/10/2007) 7.30 pm they have not delivered the item as assured, i wasted full day sitting at home to take delivery without going to duty, and when i tried there shop telephone no 28021781,82 nobody responds, i tried there care no 66227722 they would not give any other telephone number than already mentioned,even when i asked for telephone number of head of the customer care so that i can complain,
hope this waiting will end and new one willnot start after taking delivery
VIJAY SALES i would not recommend...
Complaint comments Read comments [2]

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