Vodafone Idea Complaints & Reviews

A 'value added service' called 'My delights powered deal' was randomly activated and I was charged 49₹ without my consent.

How can a service can be activated like that? I am not even aware of existence of such service. This is bordering illegal....

My main balance is -3550.33 even though it's prepaid sim card not postpaid I want to remove this ### or else I'll sue VI cause I'm not the only one who faced this problem...

I had recharged for [protected]on 21st august @ 11:03am.The money got deducted from my bank account but the recharge was unsuccessful.I was told by their customer care executives they the money would be credited to my bank account within 7 days .I have sent numerous emails to them regarding this issue .It has been more than 2 months to this issue but no resolution from Vodafone.They tried to blame the bank but I enquired with the bank .They...

I am unable to make calls to any bsnl landline since many days. Initially was under the impression that it's bsnl problem but. Later realized that the outgoing calls don't connect only from vodafone and idea network. Because if this i and many like me are unable to call their parents who stay in native with no other connection except bsnl. Pls look into this....

This is Kavitha, we have contacted the vodafone Agent for a SIM card for loan purposes, for getting the last 3 months bills in the month of oct 2022, we paid Rs. 770 for the concerned coordinator on 15th Oct 2022, in order to provide the last 3 months bills.(Previous month bills) for address proof.

SIN Number:[protected].

They took money from us and did not give any kind of bills nor they did not answer my calls,...

UPC contractual obligations...

Received a message saying “ Hello! Your Callertunes is activated. Amount charged is Rs 99.00 /- for 3Months. Renewal charge is Rs 99.[protected]@3Months. To deactivate, SMS STOP to 155223. Latest albums or evergreen hits! Set callertune of your choice by visiting Vi App bit.ly/ViTunes5 . Non 4G users can also dial 1234 or 55655(Tollfree) to activate. Start by exploring Profile Tunes for FREE via Vi App ”
I have not given consent for this,...

UPC cannot be generated for the reasons: (1)There is an active request for the change of ownership / reverification process ongoing for this number. Please contact your service provider for further assistance....

I received an SMS at 2:48 a.m. on 27/08/2022 from 'VZ-ViCMS' stating:
"Hello!
Thank you for choosing to access Telesync Games,
You have been charged Rs. 10
Your balance is Rs XX"

I have not made any request from my end to subscribe to the said service. Upon googling, this seems to have happened to quite a few people.

I request a refund of the deducted amount....

Vi deducted my money without my consent or notification- ok I have

already complained about it
Now the concern is they are deducting for no reason regularly PFA1 the

details secondly, the transaction details have vanished PFA2 thirdly

and mainly no data balance is available 'who is using up my data and

call pack' which was recharged by them without my consent? Even br...

No notification was given for the aforementioned deduction....

I never recharged but it's showing as 1 GB/ day plan as active give back my money why auto debited I never selected this is fraud company. Please see screenshot of the autodeduction history @myourMinakshi twitter handle....

I have recently been charged for inbuilt handset games continuously without any permission.

I need them to issue my credit back and deactivate this service which has been activated without consent....

Pathetic customer service. They will just give you hollow responses to your complaint. The team doesn't know the status of a customer's complaint and doesn't even know how to handle a query. Every time they ask for a new thing, the next person is unaware of the promises made by the previous team members. I am an old customer, but I regret having this network. Being in an international location, I am helpless just because this VI team didn't...

I am not getting incoming otp sms as per trai, we should get atleast bank transactions otp. I would like escalate VI for disabling incoming otp sms....

I have vi sim and i am not able to receive any type of sms since 3 days. It's very worst and disgusting service provided by vi team, no one is properly listening and also solving my issue. Instead of that they are only saying that mam i can understand but we cannot do anything from our side. This issue related to VI, any one should get atleast sms of any type of transaction or incoming sms. But VI customer care is not able to listen properly...

This [protected] number was ported to other service provider from Vodafone almost 2 years back, with all payments cleared.
Last time i had paid in month of september the balance settlement amount of 125/- receipt is with me.

Every time you come with this kind of mail is not proper way.
Kindly provide all details.

This number was ported even before vodafone became VI. So [protected] was never the part...

I am having Vodafone mobile telephone connection.
I received a message from VZ-ViCMS on 27 April 2022 at 3:16 PM stating that
"HeIIo! Thank you for choosing to access Contakt Gaming Service, You have been charged Rs. 25."
I have not chosen anything as stated above. I have not authorised Vodafone Vi to charge this amount through post-paid bill.
I request for the refund of Rs. 25 so charged....

I am pay 58 rupees pack for 3Gb data & his validity is for 28 days but when i visited in his vi app then told me pay another recharge for activate your plan...

Just spam...

Hello Sir/Ma'am,

I have recieved the "Lok Adalat Legal notice on Email id" for the prepaid number [protected] converted by MNP to other provider. First thing I paid all the dues when i converted the number by MNP to other number. How can a prepaid number have the outstanding amount of Rs. 186 when i was making prepaid payments to it ? Can you please provide the details of the Rs.186 bill amount as per the notice mail. Also...

My bill has been paid on time but my account is not updated, and connected to all numbers issued in my office . this is creating a lot of problem for all o[censored]s...

Hi,
Please help me to file a complaint against Vodafone idea. I'm using their services for almost a 11 years, from last couple of years i am facing issue with Frequent call drop, no range, bad voice quality, no internet bandwidth . Most of the time, I cannot do my official calls due to these issues and this caused me inconvenience. I've sent them multiple mails, called their customer care multiple times but it didn't turn out positive....

VI company is not allowing to send sms even by deducting charges from main balance just to prevent customers from porting out even after having sufficient balances, validity....

Require duplicate bill copy as per following detail.

Vodafone No – [protected]

Plan rate – 399 + Tax

Bill period – 01.04.2020 to 30.04.2020

Bill date – 01.05.2020

Register mail – [protected]@gmail.com

Request to provide Duplicate bill as per above information.

Customercare isnot able to provide me duplicate bill....

I got this message at 12:29 PM on Wednesday, November 21, 2021:

Hello!
Thank you for choosing to access Handset Inbuilt Games. You have been charged Rs. 25

I never activated this number. This is happening many times that unnecessary VAS options are activated without the user acceptance. I'm intending to port out of Vi since this is becoming a menace....

It started with a demand notice, now the company is sending an email legal notice when they have to pay me for the accumulated data, when i had asked them to disconnect the services in september 2020 itself as there was no connectivity at all in my area.

· my payment to the service provided is based only on the good services provided which vodafone had promised, i have no agreement with vi at all. It is your convenience of...

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i...

Last month vodafone idea
raising my bill in family plan.
regular price of bill is around 1000 Rs.
and this month billed price 2100 Rs.

why i pay extra charges ? of another unknown no. which i never called
from my end.
system says on 7th sep. calling from my family member ISD no...some unknown number

but in my family no one called that type of number
i have proof also...

Yes the indian cellular service providing compaines are number 1 cheaters irrespective of their claims of transperent and ethical business service all the companies right from AIRTEL, VODAPHONE IDEA, JIO etc are out rightly cheating subscribers and mercilessely robbing the balance amounts, and there is no small denomination recharge for long term validity every month whether you use or not minimum of 50 to 200 is the validity amount and in...

Today[protected] i went to to cancel the vodaphone postpaid SIM and surrendered the SIM card at the showroom in VI kottivakkam chennai.

The showroom employees also confirmed the SIM card is disposed.
After 30Mins - I got a call from this VI Customer care number[protected] stating the SIM is still active.

VI pls check on the details below & the payment made.

Receipt Reference Number : CHE2909212_097CSH[protected]br...