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West Bengal State Electricity Distribution Company Limited

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata
India - 700091
Customer Care
Phone:(033) 23598128
 
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Wbsedcl Complaints & Reviews

Wbsedcl - Very poor electric supply

User
 samrat007
To,
The Chairman
West Bengal State Distribution Company Limited
Vidyut Bhavan
Block - DG
Sector-II, Bidhannagar
Kolkata - 700091

Sub: Very poor electric supply

Dear Sir,

I am Sailen Mondal (Service Connection no.-RD 19651, Consumer No.-B511123) to bring to you kind notice the fact that my family is facing a lot of problems for irregular electric supply and low voltages. The voltage goes down 60 volts (approx.) in the evening and continuing till the night. In my locality just one light post is here and officially...
Complaint comments Read comments [15] Complaint category Government Organizations

Wbsedcl - WBSEDCL "installation number/type" for online payment account

User
 sb1982 on Dec 1, 2012
WBSEDCL, in its bill doesnot show the installation no and only shows Consumer ID/Consumer Code & Service Con No.
But while creating online a/c for payment, they seek the the installation Number/Type.
So i called up customer-care (1800-345-5220) which didnt had a clue as to what are these & asked me to call up BARASAT CCC office at (03325845687).
Where again the persons at phone didnt had a clue as to what is this and asked to visit office and check.
When reached their office it was a mess, no one was there to talk and finally got a rude (misbehaved) answer "We...
Complaint comments Read comments [10] Complaint category Government Organizations

Wbsedcl - Sub : Too much Delay to connect domestic new connection of electricity because meter is not available

User
 Abhijeet kumar das
I am from West Bengal , Vill-Akkhuta , Dist-Bankura, Pin code – 722148, Electricity Office – Raniband, My family is survive from 2004 in Akkhuta. Six years ago my father Shri Kamal kanth Das was applying for a new connection of electricity but yet in my home electricity is not available. Because in 2009 your electricity department WESEB is think about rural areas. In 2010 after completion of new electricity line, my father re-applying for new connection in 4 June 2010 on my mother name Smt Rekha Rani Das, quotations is coming on my hand in 21 September 2010, and submits quotation in 23 September...
Complaint comments Read comments [6] Complaint category Other

Wbsedcl - LOADSHEDDING

User
 SWAGATA SEN
I OWN A SMALL BUSINESS IN BARRACKPORE (N) 24PGS W.B. & ITS BEEN MORE THAN A YEAR THAT WE ARE FACING LOT OF TROUBLE DUE TO LOADSHEDDING.
I HAVE WORKED IN OTHER PLACES OF WEST BENGAL BUT NO WHERE THERE IS SO MUCH A PROBLEM OF LOADSHEDDING.
ON DAILY BASIS WE GET TO USE THE CURRENT FOR 4-5 HOURS.
EVERYONE HERE USE GENERATOR FOR THEIR DAILY WORK.
GENERATOR KEEPS WORKING FOR NOT LESS THAN 10 -11 HOURS , WHICH IS VERY EXPENSIVE ON OUR PART.

I WOULD REQUEST YOU TO PLEASE TAKE THIS MATTER SERIOUSLY SO THAT SMALL BUSINESS CAN SURVIVE IN THIS AREA....
Complaint comments Read comments [6] Complaint category Government Organizations

Wbsedcl - No response on application for connection

User
 Major Amitava Mukherjee
An application was forwarded on 13th April, 2009 to the office of WBSEB, Salt Lake, Kolkata requesting a connection for installing of an AC. Since there was no response perforce I visited the office today and submitted another application addressed to the Station Manager, WBSEB, Salt Lake to kindly expedite the request also mentioning that as per WBSEB protocol serving and ex-service personnels are given priority.

Request your indulgence....
Complaint comments Read comments [5]

Wbsedcl - ELECTRIC THEFT FROM THE ELECTRIC POLE

User
 Indrajit Sanyal on Oct 29, 2013
ELECTRIC THEFT FROM THE ELECTRIC POLE Dear Sir, I am an anonymous person unwilling to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED against some people in my locality who are thefting electricity from the local electrical poles every day. These people regularly theft electricity and they use to provide electricity to those people who don't have electricity on rent.Even they use for their regular activities such as loud speakers, wedding ceremony etc.If you will visit our...
Complaint comments Read comments [2] Complaint category Government Organizations

Wbsedcl - ELECTRIC BILL

User
 bachchuramghosh on Jul 9, 2012
Consumer ID- 521013014
consumer no -B061243
Bill Period-July-Sep,2012
During time of bill paid to the counter it is observed that the bill is not entered hence the bill amount cannot be taken from counter. We the customer spending valuable time today that is 9/7/2012 not get the proper service.Customer advised to pay the said amount two or three days later.Requesting esquire the matter to get we customer facility because the time of the customer is valuable.The case is BOLPUR GRE/S ....
Complaint comments Read comments [2] Complaint category Other

Wbsedcl - THEFT OF ELECTRICITY

User
 shraddhyanjali on Aug 8, 2011
Dear Sir,
I am an anonymous person unwilling to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED against Mr.Ashok Walia,(residing at Shraddhanjali Apartment, Opp.Police Lines, Burnpur Road, Asansol-713304, West Bengal) for theft of electricity from his neighboring connections.He does something with the wires(connecting to his neighbors' meters) at the night near the electricity meter box,and in the early morning also,he does something there(for detaching his connection from...
Complaint comments Read comments [2] Complaint category Other

Wbsedcl - applying for a new connection of electricity

User
 pankaj_dow on May 9, 2011
am from West Bengal , Vill-Dangarampur,post bheduasole.p.s-indpur , Dist-Bankura, Pin code – 722121, Electricity Office – indpur, My family is survive from 2011 in dangarampur. one years ago I am Shri Pankajy patra was applying for a new connection of electricity but yet in my home electricity is not available. Because in 2009 your electricity department WESEB is think about rural areas. In 2010 after completion of new electricity line, for new connection in 4 April 2010 on till now not recevied quotations at today . But till date we are waiting for meter for new connection. Electricity Pole...
Complaint comments Read comments [2] Complaint category Other

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