Westside
1
Submit a Complaint
111
COMPLAINTS

Westside Complaints & Reviews

G
Gaggalapalli Varshitha Rani
from Ongole, Andhra Pradesh
Report
Copy

I am complaining about double time transaction of money for single item

Address:Srujana Forum Mall, kphb 6th phase, Hyderabad, telangana, Hyderabad, Telangana

On 3rd march around 4:00 i purchased a vark dress with cost paying 3041rupees but due to connection problem i swiped my card 2 times unfortunately amount also debited for two times. So, i request you to check the transactions once and to return back my money to respect bank.

Time : 15:38:20
Batch num: 002494
Txn i'd : [protected]
Bill num: slf02w[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sandip pattanayak
Report
Copy

salesman & store in charge misbehaved

Address:P&M Mall, Jamshedpur, East Singhbhum, Jharkhand, 831001

I visited their store with my friends at p&m mall, jamshedpur on 10.03.19 at around 8pm. After purchase & payment at the counter when we were leaving the store the metal detector at the gate beeped. Immediately 6-7 salesman apart from two security guards charged towards us & without a single question they started misbehaving with us as if we were thieves. I tried to make them understand that i have the bills & have done nothing wrong, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shruti jolly
from Bengaluru, Karnataka
Report
Copy

worst customer experience

Address:110051

I am highly disappointed with the staff at preet vihar store. I was asked to pay 150 and get a card made for westside and was told that i will get extra 5% discount from my next shopping. After one week i visited again and at the time of billing i was told that 5% extra is applicable if i have gold card which i was never told at first point. After a good argument still they convinced me to get a gold card made and promised that i will get...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashoksawant
from Mumbai, Maharashtra
Report
Copy

staff complaint westside seawoods

Hey.. Friends my experiences very for westside one lady staff laughing on me and comments pass i purchase 7 products but she forced to purchase more product and she's doesn't have any product education
And she say purchase to other store because doesn't have any quality products she say purchase to another store what i can say!!! I complaint this westside manager but manager not reat i think so manager support her...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shashwat50
from Mumbai, Maharashtra
Report
Copy

membership card fraud at westside(avoiding customer response)

Address:Pune, Maharashtra, 412308

I visited westside (University road, pune) on 30th sept and did some shopping. At the billing counter the person asked me if i am interested in the membership card and told oct is your birthday month so you will get 20% discount on your shopping in oct. I opted for it. The person told me it will get activated in 7-10 days.

I again visited westside (Fc road, pune) on 12th oct and at the billing counter the guy said the offer...
Helpful
14 other people found this review helpful
14 found this helpful
1 Comment
Report
Copy
A
Abhinav Ihm
from Noida, Uttar Pradesh
Report
Copy

I have not received my membership card yet

Address:Meerut, Uttar Pradesh, 250001

I have upgraded my card. Payment of 150 rs. Was done. I have not received the card yet, it's been around 2 weeks.
Not satisfied with the procedure.
Though i m a regular member but this shows ur irresponsibility.
I was even assured that icard will be delivered home within a week but no response yet. If this goes on, i will cancel all my cards.
I have earlier card also....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anjani*1
from Dimapur, Assam
Report
Copy

for refund

Address:Kolkata, West Bengal, 700017

I purchased a sedil on 06/07/2018 on your westside camac street kolkata shop.

My bill no /sys ref no is slf02n[protected]. I got feedback voucher but it is not working.

I also visiting your shop 5/6 times then he said there is sever problem. When i visited last 10/08/2018, he told this voucher is not working due to time over.

When i visted your shop no one told me for time period and also not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rupsinh Damor
from Bardoli, Gujarat
Report
Copy

transaction have done twice while shopping

Address:Anand, Gujarat

I am having lic gift card. I have done shopping on 31st march 2018 from westside of rupees 1469. The same amount have been debited twice from my prepaid card. I have talked to westside they said that they have received the amount once. So i just want to know to whom the next transaction has been credited to? And if westside has not received then when i will be refunded with the amount that have been debited from my prepaid card.
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijaya Kakumani
from Hyderabad, Telangana
Report
Copy

cloth quality and colour

Address:Bangalore Urban, Karnataka
Website:www.mywestside.com/Home.aspx#

I'm a regular customer of westside.
Recently i bought two kurta's from utsa range in octorber 2017. As usally i put the kurta in washing machine and it has left a lot of colour, causing my clothes also to be spoilt.

I did not expect this from westside products that they will leave so much colour and also my new kurtas have faded in just 2-3 washes.

Prior to this i bought 2 kurta's in aug 2017. Their cloth...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dolly parmar
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of product

Address:Kutch, Gujarat, 370465
Website:www.mywestside.com

I have purchased one top from ahmedabad branch mithakhali on 08/09/2017 worth rupees 1299/-. As i wanted to gift this top to friend but size was bigger. I want to exchange that top i dont want refund.
I tried calls and also mailed details on its customer complaint site but there is not any response from their side.
Please help at least in replacement....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Divya123456
from Chandigarh, Chandigarh
Report
Copy

Damaged kurta for 2000 Rs.

Address:641001
Website:www.mywestside.com/Home.aspx

I purchased a zuba blue kurtha from westside shop in coimbatore brookfields mall. After reaching back one day i wore it to office and i felt some uncomfortness in left sleeve. When i checked i found that there is a small hole/damage in that and to cover that up they have stitched that with hand in an improper manner which causes discomfort when u use your hand for typing. I send a mail to their customer care and also tried to contact them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pwad
from Delhi, Delhi
Report
Copy

Heels

Address:New Delhi, Delhi, 110087
Website:Heels

Myself pallavi a member of westside, rajouri garden, new delhi
This time i have experienced the the worst product quality and im highly disappointed i bought a heels from westside 20 days ago and have wore them just thrice and the condition of heels is worst as if you are using it from years its too expensive and still the product quality is too bad i want some action to be taken asap im not writing this complaint just for the sake...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I went to Westside store located in CSM mall in Noida, Sector-18 and bought a shirt. When i went to the billing counter, the cashier asked me to make a membership card which is free of charge. I filled out my details and asked him to make one. After coming home i realised that he has conned me and i have been charged Rs. 150 for the stupid membership.The Bill No. is SLF02W[protected], Dated: 18-Jan-2015, Cashier: Shanoo, Bill Time: 05:41:26...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ritu tygi
from Delhi, Delhi
Report
Copy

missing item after billing

Address:Allahabad, Uttar Pradesh

dera sir /madam i bought 13 items from allahabad civil lines outlet but found 12 in bag.. bill num n other details are follows: my bill num is slf02w[protected].. .bill date is 03-07-14 bill time is 8:23:14 send me name details against code num so that i can find the missing item ritu tyagi [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sukumar.n
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of shoe in the cloakroom

Address:Chennai, Tamil Nadu

I have purchased Hush Puppies shoe for Rs.3200 in Lifestyle in Express Avenue in Chennai on[protected] and went to westside in the same mall. After purchasing the shoe i have put the bill inside the cover and went to westside for purchase. Before entering into Westside i have given my shoe in the cloak room, since they will not allow inside with the luggage and purchased clothes. While returning back i have given token and taken the cover...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pushpanjali
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card not received, points not transferred and harassed

Hi,

My name's Gitanjali Mukherjee and I'm a resident of Kolkata. On the 11th of October I purchased items from Westside of which I am a loyal customer and I was told that my card was expired so I had to apply for a new one and that the existing points would be added. I was also told that I would receive the new card within 10-15 days. So when it was the 27th I called the store, and it was amazing that I actually...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
oomaghosh
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about packing

Address:Jabalpur, Madhya Pradesh

today i have purchased garments &accessories from your westside shop.in your cash counter they did not pack the commodities on top of that i was asked for extra charge for a package,i did not pay anything and i took it without a package.my question is shudnt a big store like yours provide with an alternative widout so abruptly asking 4 xtra paymnt? if you are really following the banning of plastic bags then it is really appreciable but...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anandarupdas
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Westside Club points not added

Address:South 24 Parganas, West Bengal

Hi,

I am a very loyal customer of Westside. I am a Clubwest member since last 5 years. However, of late I find the Clubwest member service to be too dissapointing. My details are as follows:

Name - Anandarup Das
Clubwest Card No.[protected]
Phone No. - [protected]

Complaint 1 - I have made a lot of purchases from westside however none of the points are added to my card. I spoke to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjeev Agarwal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Manufacuring Defact

I Purchases Deni me from Westside company store from City Pules , Naryan Singh Circle , Jaipur , Before 3 months ,After Washing Tow Time I Found Three Hall In Denime , Today 01.01.2010 I Went to Store , They Refuse to Change It....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sunilkumar Shah
from Phagwara, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Club Card Not Recd

Hi

I have purchased Items from Westside - Ahmedabad (LawGarden Area) at that time they have shown me some club membership schme and I have filled up the form and was told by the counter person that I will be getting card within 45 days and benefits will be recd on the same.

After that I have purchased three times from the Westside same outlet... each time they told... kindly give your moblie no. , landline number...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
prasanth chander
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

no complains about the sales services they are one of the best. but i dono why they have problems with the after sales support. they somehow convince me to buy a westside membership card. i did. and now they allow me to make purchases and addup to the cards points. but they have taken time dispaching the membership card. its 9months now. now i have changed my addres, mobile no. and also requested them to change that in there database(4months...
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy

Westside Recent Comments