Westside Complaints & Reviews

Order no 310001
I ordered on 7 th August 3 products.
The website did not show dispatch for 10 days so I tried calling customer care no reply from them.
And when they picked up they said my order has been cancelled due to technical issues.
I have not received my refund.
It has been more than 25 days
I don't know what to do.
Please help...

I ordered from Westside on 7 th August 2022.. i waited patiently but the order was not dispatched even after 10 days.
I tried calling the customer care nobody responded. I mailed them numerous times
And then when they picked up they said order has been cancelled due to technical issues. I asked for my refund. He said it will be refunded. It has not been refunded it has been more than 20 days. I don't know what to do.
My...

Https://www.westside.com/products/ascot-mauve-relaxed-fit-polo-t-shirt[protected...⇄

I bought the above-mentioned t - shirt XL, But it is bigger, so want to exchange with large, I can't see any option to return and exchange. its delivered Aug 18th and try to exchange
Please help for exchange...

Order placed on 2 nd August till date no order update received. No response on emails, no numbers answered. Truly Disappointing.
Order number
Re: [Ticket Id :[protected]] Order number 293034 delivery status...

I had purchase two tops on 4/8/22, one of which was delivered to me. The other one was not delivered even after 4-5 days, hence I cancelled it. I received the refund but for some unexplained reason it was 70 Rs less. But I am complaining about the top which was delivered to me. It is one size bigger than I would like. Now the website does not have any options for return or exchange. When we contact us on their cust care numbers, they are...

Have ordered Nuon Jeans price of 899/-Rs. while ordering got the message that the amount had been deducted but I have not received any order placement message.
and in order history also I don't see any order information under the account.
Please find the attached ordered transaction details.
The money got deducted but the order is not taken and also they are not returning the money.
Please respond to anyone from...

I have cancelled the order 290829 still they have delivered it and now im trying to initiate the return the order status showing cancelled

trying to reach them through email, customer care raised ticket id [protected] but no one revert not expecting such kind of service from brand like westside...

I have cancelled the order no Order #290829
still they have delivered three products i want to returned that but in app the order status is showing cancelled so unable to initiate the return and westside customer care no not reachable and they are not returning the email from westside donit expect such kind of service...

I have placed order for 3 products out of which I only received 1 that too in 12 days so I cancelled the other 2 and did not get refund for the same. It has been 14 days now. I can’t get in touch with them through mails or calls.
Order id - #317729...

Order 321458 - full payment done for 4 products, not one product received.
Order 321749 - full payment done for 9 items only one received and that to in a pathetic condition.
Order 322057- one defective product received order two are self cancelled.
Order[protected] items undelivered out of 22.
Order 325131- no product received out of 06. Nor delivered nor refund initiated...

Products undelivered and no refund no intimation...

Westside frauding via online sale..i ordered 5 items from westside via paid payment...for many couple days they deliverd any anything.then i tried customer number no response no response on mail too..then they cancel my order.that ok for me but still no reply on how i back my money
No business ethics every where i see negative review of westside (online)
I order online i thought its a brand company but i am wrong these people...

I ordered(307799)few kitchenware from Westside official site worth Rs 6553 and the amount was pre-paid but the order is still not received. Neither the amount is refunded nor the products are delivered. Customer care is not respinding. THID IS REALLT ANNOYIBG. I want my money back...

They have taken money through online portal but did not deliver the product .
They are not responding to any mails, calls, or messages.
Order number #308910...

I placed an order on 12th august 2022 but i had to cancel the order after half an hour of purchase . The website shows the order is cancelled but i haven’t received any email regarding the cancellation of the order. I have emailed them many times, i called their customer care and i even texted them in instagram . I haven’t received any response still . They are actually scamming the money . Its been 1 week and i still haven’t received...

I ordered 3 products from Westside online. They delivered only 1 product.they took payment in advance online and didn't deliver the product also. Now they are not responding to any mails or calls. This is stealing. They took my money and didn't even deliver the product....

I ordered one top on 6th August from westside website (Order ID 306884), delivery was expected in 3-5 days as per website policy however it's been 12 days already and no update on order status/shipment. Even after multiple followups on email, no one reached out to me or share any update. Thing is I already made payment and it was expensive....

I have ordered 4 items from Westside online store on 22nd July'22. My order ID Is 276722.
The next day of ordering, it got canceled from their side and I havent notified about the same. After some days, on checking my order status, I got to know about cancelation. I called support care team and they asked me to wait for 7-10business days for the refund.
Today it's been around 24days, I haven't received my refund in the payment...

I had purchased items of Rs.8723/- and my card was debited and next day I received a mail asking me to complete my order. I have the card debited message which I forwarded thru my mail. Not able to get a response in customer care. Pls check confirm and revert at the earliest.
Jayanthi bhagat
[protected]...

I ordered white sneakers from westside. com last week and I haven't received my order.
I tried calling on customer care and no one responded and when I cancelled my order no bank account details were asked from me.
Very pathetic service and wont recommemd anyone to buy from here....

My Sku no.[protected] ordered on 6 August, 2022 but still not shipped I have been trying to contact the customer service but no reply. Very bad service it's aa fraud website...

I placed an order on Westside website on 2nd August which they didn't ship at all (way past 5 days which were mentioned ), I clicked on cancel order but didn't confirm cancellation, the status now shows "order cancel" but I've received no mail or text regards the cancellation or refund details....

I have ordered 2 products from landmark xcite website which is under Westside India. They have sent me some unused cheap wrong product and now not responding to my numerous mails and calls.
Their service is extremely pathetic....

I have ordered 2 products from landmark xcite website which is under Westside.
They have delivered me some unused cheap wrong product and now not responding to my numerous mails and calls.
Their service is extremely pathetic...

Hello,
I was trying to place an order on westside.com on 06th Aug, 2022. While doing payment, the money got deducted from my gpay account and I got confirmation from gpay that money got successfully credited in westside account.
But I didn’t get any order confirmation or refund yet.
After multiple calls and emails, they are not responding on any channel.
Please look into this matter and resolve it as soon as...

Hello,

I placed an order at westside for products worth 3690 INR. Money was deducted from my account but i received no order confirmation. I have the transaction id for the payment too- [protected] the payment was done by gpay and they confirmed the payment was sucessfully made to Westside. Request an order confimation from them. I even mailed them and called them. There’s no proper response !...

I have placed my order [#290402] and haven't shipped and didn't update any order status and it's been 3 days after i placed my order. If i cancel my order, i don't know whether refund will credited properly...

Hi, i visited Electronic city westside store to return a product purchased online. In the website app it specifically says you can return a product in the store if you wish to do so. However the person in CSD is denying the same. Further, when requested to call the store manager i got a response that he is not in the store....

Hi

I placed Orders for 4 items under Order #278625, 3 items are delivered and 1 item is Cancelled automatically.

Issue:

1. I would like to return the three items delivered because of size issues, however, the option is not visible on the Wesitside.com website. Also, the support numbers are of no use. No one is responding.

2. For the item that is canceled automatically by Westside,...

I visited indiranagar bengalore Westside store on 22nd July 2022. Billing person forced me to renew membership card by saying it is free of cost . He renewed membership and i came back home n checked bill there was a renewal fee . I want my refund as well as strict action for this fraud....