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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 32

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M
manishsadhwani
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over billing consumer no. - 06001167234

Bill for FEBRUARY 2020, meter reading not done so Units consumed is averaged with last year.. Which is on the high.. As the flat is closed.

Consumer No. - [protected]
Customer ID- [protected]...
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S
sanjib chandak
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update my mobile no

Address:Flat no.32, 22/23 feeder road,belgharia

Sir,

Pl update my mobile no as [protected] against customer ID NO.[protected] & [protected] Instead of old mobile no.[protected] & [protected]...
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Address:669/2 D.H. Road, Kolkata, West Bengal, 700034

Our connection was disrupted in the year 2003 and your technicians were involved in this act.All records will be provided on request.
gautam chakraborty
9 mandeville gardens
Kolkata 700019...
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Address:Gr-Fr, 198, DakshinDari Road, Shop No. - 46, LP -108/12/2 Kolkata 700048, Kolkata, West Bengal, 700048
Website:www.cesc.co.in

Submit a Complaint
I made twice cesc bill pay of rs 240 dt: (11/02/20) and rs 250 (15/02/20) consumer no: [[protected]] customer id: [[protected]] bill no: [[protected]] bill dt : 09/02/20

From cesc site through netbanking via amazon pay gateway .

Rs 250 got debited from my bank but cesc not generated payment receipt as cesc didnt receive the payment confirmation from the payment gateway .

Account...
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B
Bulbul Sarkar
from Kolkata, West Bengal
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cesc meter box net adjusted

Address:1/66 a vivek nagar kolkatta 700-075., 700075

Dear respected sir/madam actually nearest location of 1/66 a vivek nagar kolkatta 700-075. It's my house. Problem is the outside net of meter box and line not well and good. Please check it without any cost. It's should be free of cost. My humble request. Also check the line. As soon as possible. So;i want the safety of this place. Actuallly check all as soon....
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B
Bulbul Sarkar
from Kolkata, West Bengal
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special verification and inspection.

Address:1/66 a vivek nagar kolkatta 700075., Kolkata, West Bengal, 700075

Dear respected sir;i want to told you that in my address 1/66 a vivek nagar kolkatta 700-075 some fault find in line and connection. Some thing i want to told that the civil court case happening in that house. Injunction in 1 st floor. I want to complain. Please i want to told cesc a illigal tenant stay at ground floor want to take line by fluke. Please take legal action....
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Address:Kolkata, West Bengal

I have paid the monthly bill for december, 2019 of consumer no-[protected] through freecharge wallet on 26.01.2020. But it is quite unfortunate that cesc not update the payment status yet inspite the payment being success. I request please look into the matter and update the payment receipt at an earliest. I enclose the payment details for your reference....
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Address:3A, Nabanagar, Jadavpur

Today as per schedule, meter reading for the above was taken wrongly which would be 17738 in place of 17837, about 100 unit excess. Such type of acts were taken place earlier time and again.
Kindly rectify the same by taking the meter reading once again and act accordingly. This would affect in my billing. Also arrange to warn those men involved with such type of work....
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Address:27/B Harish Mukherjee Road, Kolkata, West Bengal, 700025

My name is maya chakraborty of 27/b, harish mukherjee road. 1st floor. Kolkata 700025.
Bill amount of rs.1060 debited from sbi account no.[protected] on 15th january 2020 by yono app :
Transfer to[protected] yonoabdi[protected], calcuttaelectric supply.
But cesc is not confirming that they have received the payment, my bill due date is 17th january 2020, still now it is showing that bill amount is due for the month...
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Address:KH No. 273 DAG No. 528 Thanamakua LO No. 496/13/5 Howrah - 711109, Howrah, West Bengal

I would like to inform you that the condition of my meter box is very bad

This is my request to replace the meter box immediately

Under the circumstances i request you to send your man to replace the meter box as soon as possible.

Please come fast and replace it. I need it emergently.

Thanking you in anticipation.

Yours sincerely
Pranab das
br...
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Address:Kolkata, West Bengal, 700028

Dear team,

I am really very surprised to see the bill presented to me for the month of december 2019.

I would like to inform you that last time i visited in india was on 1st week of november and the meter was installed by the end of november 2019.

No one use my apartment as i have recently purchased it and the key is with me.

I am not really very sure how the meter reading was done...
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D
Drkalyankumar Bhattacharya
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change of mobile number and date of birth

Address:43/8L/1A Biplabi Barin Ghosh Sarani. Kolkata 700067, Kolkata, West Bengal, 700067

My mobile number has been changed. How to do that? Moreover the date of birth as per your entry is also wrong. Instead of 21.08.1949, some other entry is there.
How to correct these.
You have mentioned that consumer number and phone number should not be entered here. Then how could i change. Please suggest how to do that. I shall be much. Obliged to hear from you.
Kalyan kumar bhattacharya....
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P
Pallavi Kharwar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment successful but cesc denied that amount not credited

Sir, i pallavi kharwar paid my previous month's bill via phone pay on 24 november 2019 of 860rs [ to transfer - upi/dr/[protected]/cesc ltd/utib/mab.037133/note]. This month cesc has added the previous month's bill with the current month's bill. The supply is after the name of my father sheo shankar kharwar customer id (Protected). I visited cesc regional office they could not help me. I contacted phone pay support they say that my transaction...
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P
Pallavi Kharwar
from Kolkata, West Bengal
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payment of bill

I paid my previous month's bill via phone pay on 24 november 2019. The amount was of rupees 860. But cesc denies that money has not been credited to their account. I visited my bank as well as contacted the phone pay support they said that the transaction was successful. This month cesc has summed both the month's bill and if it's not paid by due date they will disconnect the supply of electricity....
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P
paulgobinda
from Kolkata, West Bengal
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payment done but cesc declined amount not received

Address:GANDHINAGAR, PANIHATI, 700114

My mother Mrs. Maya Rani Paul Customer ID: [protected], and Consumer No.[protected]. She was paid of Rs.640/- for the month of October's bill via mobile banking on 29th November2019 transaction ID was TRANSFER TO[protected]UPI/DR/[protected]/CESC LTD/UTIB/mab.037133/UPI. But bill of November comes to including October bill amount (Green Bill Rs.640/-+Rs.390=Rs.1030/-).
I have received confirmation from all the contact the concerned...
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I
i_hossain
from Kolkata, West Bengal
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excess bill amount & unit consumed

Address:61/1Z/41D, Topsia Road, Kolkata, West Bengal, 700039

My consumer id : [protected]
Consumer no. [protected]
Meter no.5804444

Respected sir / madam,
This is to complaint to your firm that my electricity bill for the month of november 2019 is showing excess unit consumed and excess bill amount.
Last month my unit consumption was 98 and the amount rs.580/-, however, this month the unit consumption has been printed 217 and the amount is rs.1510/-. I suspect...
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B
Banerjee Payal
from Kharhial, Odisha
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regarding excessive bill charge

Sir/madam,
I, Chandrani Banerjee, is a consumer of CESC service. My consumer no.- [protected] and customer id- [protected]. My bill has been charged Rs 820 against consumed unit 60.This is quite absured because last month my consumed unit was 79 and I paid the bill of Rs. 470
I request you to lodge my complaint and see to this matter urgently as the last date of payment is 20th Dec. It is really a harrassment to charge a...
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B
Banerjee Payal
from Kharhial, Odisha
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regarding excessive bill charge

Sir/madam,
I, kartick banerjee, is a consumer of cesc service. My consumer no.- [protected] and consumer id - [protected]. My bill has been charged rs 1390 against consumed unit 100. This is quite absured because last month my consumed unit was 115 and i paid the bill of rs. 840.
I request you to lodge my complaint and see to this matter urgently as the last date of payment is 20th dec. It is really a harrassment to charge...
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G
Gulenoor Khatoon
from Mumbai, Maharashtra
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electricity bill are coming very high

Address:1/1 hati Bagan road, 700014

Since last 4 months i am receiving very high electricity bill from cesc kolkata. Actually we are using 2 fans & 3 tube lights but the electic bills are coming above 900/month which is very much high than what it should be.
I have a doubt in my mind that either electric metre is not working properly or someone is doing electric theft from our metre as we are unable to check what exactly happening because the metres are locked in a room.br...
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D
dsubrata3
from Mumbai, Maharashtra
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address change

Address:71B MOYRADANGA ROAD KOLKATA 700036, Kolkata, West Bengal, 700036

Calcutta electric supply corporation [cesc] — adders change

1 review
71b moyra danga road, kolkata, west bengal, india
Ds dsubrata3 on nov 29, 2019 mark as resolved

Dear sir,
I want to change my cesc billing address to as below,
Arpita das
71 moyradanaga road
P. O-baranagar
Kolkata - 700036
My consumer no-[[protected]] present address -
71b...
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