Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Power theft in our society in 2 meters. Please take action...

Went to a p c road office. Took token no 259. Was asked to visit counter no 36 from counter no 26.

Was waiting in que.. Agents or dalals were coming and entering as they know each other. Office executives were also helping them.

Being a customer I argued. But I was asked to keep quiet....

I would like to bring your attention that - There is a significant power theft in 5 meters in our premises which is on the other hand increasing our bills. The offender - Ajay Kumar Shaw is uses hooking at night time or residents of some Apts are out of station for the common meter of the building (to operate water pump etc) and 4 electric meters of 1st floor and 2nd floor Apts. Kindly check all the meter temparing and other problems. Immidiate...

Dear team,
the frequency of power cuts in my area has increased these days drastically. Kindly look into the same and try to reduce the number of power cuts.

address - 1 Jyotish Roy road green enclave new alipore...

Dear Sir,

I am Sahabuddin Mallick, and my consumer id is [protected], I have paid my last Monthly bill 2 times, but my previous payment amount has no refund in my bank, BBPS Ref. Number: BD012210OA5AAAHJICV8, & 2nd payment BBPS Ref. Number: BD012210OA5AAAHJIDAI both Rs 920.00, Kindly return my excess payment of Rs 920.00...

Our electricity bill is very high...total unit for this month is 198 unit..but bill is 4460...below the bill is written unreleased outsourcing due 3320...but no bill is due before us... Every month we clear the bill
Customer Id-[protected]...

Every day KMC does a tree trimming in the area till 5pm and they ask CESC to cut the power.
No member of locality is informed.
My Mother is a patient and it is very inconvenient for her.
We call KMC control room and the officials are very rude....

Bill Paid through PhonePe on 25/7/22, Amount deducted from account but cesc site not reflecting.
Transaction id : T2207251031419203049194
Message
Order Id: WPHW[protected]
Date: 25/07/2022
Message : Collect request from BILLDESK for WPHW[protected]
Axis Bank Account Transaction- UPI/P2M/[protected]/Calcutta/Yes Bank...

From last few months i am getting a very high bill from CESC . The usual bill was around RS 6000, and from last month the bill is coming around RS 9000 and above .
Please help & resolve my issue ASAP...

Complain continous loadsheding at our Complex at Maharaja Apartment,
Ketopole, Biren Roy Road, Kolkata- 700140

Today from 12 PM to 4.00 PM...

Payment of Rs 2100 already made 6.7.22 for June 2022 bill paid via cesc website choosing netbanking using phonepe. But not updated yet. My balance Rs 2100 already deducted from bank account.
Kindly refund my deducted amount Rs 2100 as early as possible.
Thank you....

Sir,
This is found that our bill for the month May 2022 is very excess .
When we verify with our metre dated 27/06/2022, The metre showing 7907 but you send bill for the month of may with metre reading 7987.
and till now our metre is below your metre reading,
however we are paying to your bill amount subject to above error rectification pending from your side,
Please rectifiy your mistake.
br...

This is to inform you that we are facing a heavy problem in current supply at only one phase in our area our customer id is [protected], every 7 days there is something and always power cut due to various reasons in our home where we can see that on the other phase there is always power . it is really a disgusting things from CESC, as they charge so high electricity bills every month at least we expect a power supply, it is ok if the power...

I have paid the electricity bill amount Rs1420 Consumer No. [protected] & Customer ID: [protected] on 18/06/2022 Via YONO SBI app. After successful transaction it deduct Rs1420 from my SBI account. References ID YONOABDI[protected]. I have proper documents to prove my point. Therefore I have contact CESC. CESC says they have not receive any payment with that Consumer No-[protected]. I have Enclose All Supporting Doc. Therefore I request...

Sir,
CESC CUSTOMER ID - [protected]
I am writing a complaint in regards to the high electricity bill i.e., units consumed 292 units in the month of May'2022. Bill amount - Rs 1980 and completely unbelievable.
I know that I have not been using more electricity than before and I have not been using any power-consuming large electrical appliances particularly in this month, not even last year. Such abnormal bill I have...

Sir,
CESC CUSTOMER ID - [protected]
I am writing a complaint in regards to the high electricity bill i.e., units consumed 169 units in the month of May'2022.
I know that I have not been using more electricity than before and I have not been using any power-consuming large electrical appliances particularly in this month, not even last year. Such abnormal bill I have never seen earlier against this abovesaid customer...

Sir,
CESC CUSTOMER ID - [protected]
I am writing a complaint in regards to the high electricity bill i.e., units consumed 560 units in the month of May'2022.
I know that I have not been using more electricity than before and I have not been using any power-consuming large electrical appliances particularly in this month, not even last year. only 52 units were consumed and such abnormal bill I have never seen earlier...

The meter reading man rang the door bell continuously, when I opened the door and asked why is he doing that, he started talking in rough language and went away without taking the meter reading.

he went out of the gate and said do what ever you can

this complain t is about the miss behave by an CESE staff in side a consumer's premises

I have attached his photo taken by mobile as he refused to...

Previous mobile application is running in my mobile, but due to technical fault in my mobile, we reset my mobile and re-again install mobile cesc application but showing always password which is not available with me.
Please inform me how to install the mobile application, as it is very useful in my side....

I received a message stating my connection would be snapped tonight at 9.30pm, but I paid all my bills. My Consumer number is [protected]. Why is CESC doing this?...