CARS24 Services Complaints & Reviews

The most shameless company who makes people sit on phone lines and make them call a person who just checked there website but did not want to speak yo anyone.

Request the govt to stop issuing telephone lines and mobile nos to such companies

I have blocked 14 numbers still new call from a new number.

Dont ever call on [protected]....

I have sold my car to Cars24 on 27th July 2022.

There is financial discrepancies in the transaction. The paid amount is less than the agreed value...

I sold my Honda Civic car through Cars24 (Versova, Mumbai) back in December 2021. However till date I haven't received my deposit of Rupees 10, 000 held back by Cars24.

I was first told to go to the local RTO on 19th February 2022 for party peshi but the RTO was shut due to Shivaji Jayanti. I was given another appointment for 2nd March 2022, but when I visited the RTO on the said date no one from Cars24 or the assigned channel...

Cars 24 is a team of cheaters, it’s purely waste of time going there, I had been there to see a car, took a test drive in their mulund branch of a Honda amaze car, when spoke to the sales person that I have liked the car and what will be the final price he said don’t tell anyone that you liked the car else they would not give any discount on the car, he said he knows how it goes for discount in his company….the sales guy name was Ajinkya...

I bought Swift car from rithala hub. When I took the test drive, odometer was arround 56000km and when I get the car it is arround 5700km only. That means meter is tampered. I called the team who sold this car to me. They said there is some confusion and try to reset the meter. Steering has also problem. I am reporting my issues repeatedly but not getting response. Becoz they are waiting for expiry of return period. And I have to keep this...

After traveling for 100kms more than an hour and I booked an appointment too after reaching your office he was very cool about saying vehicle is sold...

Bought a used car from Cars24 (booking number #4L89WX). Car stopped working right at the time of delivery (6th Sep) and we returned the car right away (the driver that came to deliver the car inspected the problem for an hour and then took it back). We aligned with the city head and sales people that the transaction will be cancelled on the same day (Cars24 offers a 7 day full refund policy).

The car was purchased through...

I wanted to sale my VW Vento on Cars24 at Jaipur. I booked online car inspection for 31 Aug 2022 (Appointment ID: [protected]) inspection was done as per plan. When the bid closed I got a call from Representative from Cars24 and he asked me to share the code so that he can tell me the price. Initial offer amount was ₹3, 13, 000/- which I refused. He told me that he will negotiate with buyer and update me. Subsequently next day he called...

Cars24 held back ₹4795 for challan amount which was irrelevant, its almost 1 year
Still now it is showing ‘VAHAN BACKGROUND CHECK PENDING’
customer care is worst
Appointment id:[protected]...

To
CARS24FIN Team.

Dear sir/madam.
Iam PARAMADILA MAHESH
from Hyderabad, Telangana.

SUB: Wrong enquiries added in my Cibil Report.

I never applied for a Loan enquiry from CARS24FIN in this year 2022
But an enquiry was added in my cibil report.

Details are...

Member Name Date of Enquiry Enquiry Purpose Enquiry Amount
CARS24FIN 29/06/2022...

Vehicle taken physical delivery will all transfer paper signed and negative amt of 33000 was paid by me on spot, but were not able to give delivery money for 3 days, after submitting loan closer and noc from bank even after 7 days every day I am getting only commitment of final payment release...
Very very bad experience
These people are branded brokers not trust worthy...

My Inspection appointment was schedule in the morning. I have made several calls
but no response from cars24. I came from hisar to zirakpur just to sell my car but they haven't responed me properly I was waiting for 2.5 hours from 9:00 to 11:30. I called at customer care several times they were also cutting my calls in between conversation.
kindly take legal action as they have wasted my time and money as well.
thank...

My monthly expenses is pending from last 8 month.
No one is solving after many reminders over mail
Pl arrange to reimburse the same
Name - Ashok chaturvedi
Employee ID -27580
Amount 25000...

Pathetic and horrible experience.

I sold the cars and Rs. 10, 000/- held by Cars24, Indirapuram, Shakti Khand Branch ( i.e 21%) against RC transfer. Now, cars24 team, call centres quoted that call has not been attended by me to force cars24 to forfeit this amount. Can't understand how the cars 24 deal with their customers. will never suggest anyone to visit and have faith in Cars24.
I don't know how to get money back.br...

1'5 year hogaya bike sell liya hu
But wo rc transfer nahi kar rahe
Customer care walo ne block kar rakha hai
Mails ka jawab nahi dete...

Every day I receive calls from this company. They spam me and harass me. They refuse to put my number on DND. I'm not even owning a car. Do not use their services....

I raised a query (Ticket ID: 682202) today 29th August 2022 morning and requested for a call back which came at 9am. I was to get a call from the diagnosis or guarantee team in 3-4 hours to discuss regarding my vehicle issue which i am facing since the last 4 days. I did not receive any call, i reached out again to the customer care at 2.20 pm they said they will raise it as concern and expedite it and i will get the call at the earliest....

Please share me reason why bounce charges are dedicated with any emi bounced

And i am not receiving any call back from cars 24 regarding my Complaint and they just call again again and asking that do i have to purchase or sale a car

They even don't know about my query...

Every 2 weeks one of your illiterate callers call me on my number asking for me to sell a car that I am NOT INTERESTED IN SELLING. This has been made clear. The number is also on a FULL DND List and here is the kicker - they are calling me in Chennai where they do not even have the service!...

I got a call from heena, and i asked for waiver if possible any of interest charged on outstamding amount because i was suffering from cancer and even submitted all documents regarding my chemo therapy but even though she said that i am makinh false assumptions of cancer and said that “tu mar ja hmhe, bheek mangta hai banko se camcer keh kr bahane se”this kind of language she used is this is humanity even though i am agreed to pay all...