CARS24 Services Complaints & Reviews

Very bed experience at rajkot car 24 with tusharbhai & Belimbhai

first tusharbhai told me that my car price is 380000
then belimbhai told me 310000.
How is this possible?
belimbhai told me to complain to costumer care.
and then costumer care told me that talk with your RM.
I don't know What i Do?

I don't want to do Business with car24.
I have Very bed experience at rajkot...

My mbl no. [protected]. My appointment was fixed for test drive yesterday between 4 to 5pm. Not only no body turned up but no call or message!!
This gives me impression that this is non reliable company. We wanted time till 6.30. General 1800 number also could not get through
I am disappointed as your company came highly recommended
Please see how you can remedy this or it pushes me to other platforms
[protected]@gmail.com...

I am writing you this mail out of desperation & having no positive /progressive response from Cars24 company representative.

In Short:
I sold my car to 'Lado Sarai' Cars24 center on 7th Feb 2021 Car no# HR26AH1897.

It's been nineteen months but my RC has not been transferred. Initially they kept saying that it is covered under 'Seller Protection Policy' which I can understand & waited for more than a year.br...

I have sold my car AP29AY3999 to Cars 24 in Telangana. Cars 24 have sold the same to a person located in Andhra Pradesh and RC got transferred on their name. But in Telangana RTO website, still it is showing on my name. I have explained the same to CARS 24 team, but they are not responding. Please help us in deleting my name in Telangana website...

I purchased a Tata Tiago from Cars24 on May 11th. I am based in Gurgaon, but the car was UP-registered. The salesperson, Mr Ravi Taluja, promised a seamless RC transfer process and assured me that he will handle it on his end.

More than 90 days have passed now and I have not received a satisfactory response from Cars24 - they keep asking for more and more time and the customer care executives are unable to provide me with...

As per the claim before the purchase Vehicle Hyundai ELITE Asta was mentioned
not under Hypothecation and Bonnet was not mentioned painted
During inspection we found Bonnet is painted and Vehicle is also under loan.
Such misleading updates waste time, energy and cost, Dealer get the lost by
paying to transporter (carrier) and found the vehicle not in the condition
mentioned
Attaching adequate proofs...

Hi,
I have sold my car in January, My RC is not yet transferred. Whenever I call customer care people are saying we are trying our best to sell the vehicle. I am really worried about this, and cars24 people are not doing anything to resolve this. And the complaints are close with out resolving it....

A deal was finalised for selling my old Hyundai i 10 car @Rs. 124000
On the basis of finalisation of deal i got my car loan closed from my own funds. Cars 24 people also taken all the car ownership transfer related papers and affidavits in original duly signed by me. All the papers were collected by their patna office.
However, the deal was cancelled on flimsy grounds. Now, cars 24 people are bit returning my originally signed...

I sold my car Maruti Ritz (KA04ML0714), to CARS 24 on 2nd September 2021 (2/9/2021). Now almost one year over but the vehicle is still in my name. I have contacted them multiple times on their Phone/Email and requested a quick resolution to my complaint. Still, unfortunately, no one from their customer care actively helped except by offering me a certificate. How can a person have multiple cars in his name? It has been told the car will be...

Sold the car on April 16th.

RC not transferred yet.

Customer care keeps promising it will be done.

Not sure how to resolve this. Friends suggest to raise a police complaint or reach a lawyer so i dont get into issues later. So disappointed with the way the whole thing is going...

I booked a car by paying token amount of 25k it has been 1 week they are not refunding my money. Customer support is not resolving this. I'm told it is being escalated. Don't trust cars24 big time Scammers...

Our deal started with Cars 24 through Executive Mukesh Rawat for selling of Duster Car & this deal got finalized on 2nd August'22 at Rs. 1, 85, 000/- and we were informed that Rs. 1K will be sending as Token Money and remaining amount will transfer after submission of LFC.
We were also informed that if any delay was done from our side then Rs. 500/- per day penalty will be charged from us.
As per discussion, we have submitted...

I am in hosur tamil Nadu, i not speak very well in Hindi and English, so I need a tamil languvage coustomer care person, but thay are telling me no sir only Hindi and English we are talking here no tamil languvage person, that is the way telling me, what can I do...

I have told cars 24 not to call me still they keep calling me on [protected], i request you to take complaint against them...

I purchased a vehicle on 3rd July 2022 and was promised by the Agent that RC transfer will be a smooth process and should be done within 2 weeks, I paid an amount of 6, 96000 on the same day and purchased a Honda Jazz 2017 year car.
Its been close to 2 months and the RC hasnt been transferred, they even didnt give me any insurance papers and i am not able to drive the car with peace of mind.
Later i had asked for a soft copy...

I had purchased the XUV300 car from car24, as per cars24 commitment RC transfer within 75 working days but already 6 month gone and i have not received my RC even if I want to repair my Car on zero depth insurance but can't able to do just because of RC is not my name and my zero depth insurance amount is going totally waste. So please help me.
Car24 team always give me excuse no body provide me right answer....

I bought the car from cars 24 in March and I was outstation in June and July month. My car was used by my wife and there was diesel leakage in the car. The car was under warranty as km was just 7000 and within 6 months. My wife called the service team but no one called her back
I came back and raised a request 14 August for this issue and got it escalated. now the company is telling me it's outside warranty as the km is more than...

Purchased a car from Cars24 ok the date of delivery found that the car is having major problems from there itself sent to repair.

It's been 6th day and no one is responsible to take the concern seriously.

No update on progress and mentally pressurised as i have take it from loan...

I sold my car(eco sports) last week and handover all the documents. I was informed that you are holding 29.5k and will get credit once you recieve NOC and other documents. Its been 4days and I haven't received my amount yet and also your representative Mrs.Ashwini is not even answering my call and not responding to my messages. Looks like its a fraud as after handing over my car, everyone from cars24 stopped answering my calls and I have...

My contact number is [protected].i am getting unnecessary calls and texts from cars 24.

I want to deactivate this service.I have already purchased car and update to customer care but getting unnecessary calls...