CARS24 Services Complaints & Reviews

Purchased car MH20EJ4073 on 15 Nov 2022.i have been told the RC transfer and rto transfer will completed in 75 days. Today 111 days completed .nothing is happened. Even they are unable to provide E receipt i.I am chasing with their corporate but they also not able to give me satisfactory reply.custumer support only every time new date after month. 1st they give me 31 jan then 8th feb now 28 march.But not confirmation .I am sure on 29 th march...

I have purchased cars from the Bata Chowk Faridabad hub. Where I have been offered tata altroz of Rs. 754000 but after my visit I have been offer discount of Rs. 10000 but at the time of delivery I have to pay the remaining amount for the car but Rs. 10000 was paid extra due to their mistake and issue in the system for which I have been ensured that it will be refunded in 24 hours. And now after multiple call to the sale person and manager(who...

I had brought a car from Cars24 and had signed the attached car loan agreement with Cars 24.

Attached is the "SANCTION CUM LOAN AGREEMENT" signed with Cars 24.

The preclosure charges mentioned in Page no 19 of the Car Loan Signed with Cars 24 stand as per below.

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While i approached the ICICI where you are a partner, is now asking me to pay up 5.9% pre-closure charges on...

Sir,
I Bhupendra Singh Shekhawat was sold my Hyundai Venue car (RJ45CL2689) to Cars24 on 26 November 2022. But RC has not been transferred till date. And my car purchase discount voucher worth 20, 000/- not received till date. I tried to call agent Mr. Rohit to resolve the issue but said agent has changed his mobile number. So I am not able to contact him. So I request you to please provide me Cars24 car purchase discount voucher...

As customer i am having full rights to make part payment and reduce the principal amount. Cars24 not allowing the same.
2nd concern is that cars24 taking NOC charges after foreclosure of my loan. If I am repaying the loan then they should not charge customer for NOC....

My Tiago car (KL39P3375) has been sold to cars 24 on September 2022. In cars 24 website I can see that my car (KL 39P3375) is sold by cars 24 before 2 months. Still the RC is not transferred to the current owner. Now also the RC is in my name only. Please do the needful to transfer the RC to the current owner. My car is driving by some other person without changing name in RC.Fast tag also is in my name. Please consider my complaint seriously...

My Tiago car (KL39P3375) has been sold to cars 24 on September 2022. In cars 24 website I can see that my car (KL 39P3375) is sold by cars 24 before 2 months. Still the RC is not transferred to the current owner. Now also the RC is in my name only. Please do the needful to transfer the RC to the current owner. I contacted cars24 several times and they are not responding. My fast tag also is in my name. Some body is driving my sold car without...

Hi Team,

This is Regarding my vehicle MH12RT 4226 which i sold to cars 24 on 6th June 2021 now it's been almost going to be 2 years but I am getting a message for Traffic challan and asking me to pay the amount. Can you please check if RC has been transferred or not and Also why I am getting a message to pay Challan.

I request you to please solve this issue else i need to go and lodge a complaint on consumer....

Dear sir, Not a day passes when I don't get four- ten spam mails from Cars24.. Repeated complaints to the company have not have not yielded nay results.. I fail to understand what this cheap worthless ccmpany gains by sending out so many spam mails. from where they buy data or steal it from I don't know....

Hello,
I am Bhupesh Chawla, My car Fortuner 2012, 4*2 Automatic (HR02AV3990) has been inspected by cars 24. Cars24 agreed to pay me 9 lakh (inclusvie Rs.7900 commission) when it was first inspected. I got a call from an executive once it was the time to proceed further for formalities. But he said I am on leave and other executives said that offer is still not available because bidder had withdrawn his offer from the portal of cars...

Hello,
I am Bhupesh Chawla, My car Fortuner 2012, 4*2 Automatic has been inspected by cars 24. Cars24 agreed to pay me 9 lakh (inclusvie Rs.7900 commission) when it was first inspected. I got a call from an executive once it was the time to proceed further for formalities. But he said I am on leave and other executives said that offer is still not available because bidder had withdrawn his offer from the portal of cars 24. He said...

Hi team,

This is reg the sale of KxxxZxx98 (Maruti Ritz) App: [protected], to Cars 24, on 24 May 2021. Even as of now, the RC transfer has not been done to the new owner.

I am following up on email for the past few months regularly, but no useful information has been given to me yet. Pls help....

I dont have any car to sell or buy. Stop bugging me please 🙏🏻...

Dear Concern,
I am Sougata Das, one of your prestige customers. I bought one Maruti Suzuki XL6 car (Car Reg No: WB40AQ1297) on 20.12.2022. It is very disappointing to tell you that today morning I was threatened by your employee Mr. Mitesh Singh (Mob No. - [protected]). He claimed without any proof that i gave a legal notice to Mr. Arindam Chowdhury (Last owner of the following car) for not transferring the RC. But the reality is...

Hi,

As per my knowledge i have not register the Cars24 / sellmycars.in. but getting daily 5-6 calls frequently. Why you guys are calling ?
i told multiple times i have not CAR even bike as well.
Please stop this calls my number +91-[protected]...

Please stop calling 10 times a day just because i tried to know a car’s price in your website
Please add my number to your DND list it is [protected]...

This fake callers calls and uses abusive language if asked not to call
These are the numbers from which they call

+[protected]

[protected]

Please take strong action immediately.

Thanks...

I HAVE PROVIDED ALL DETAILS TO CARS24 TO REMOVE MY NUMBER FROM THEIR DATABASE AND YET THEY KEEP HARASSING EVERY DAY BY CALLS.

Jan 6 they told me that it will take a few days and today on Jan 24, they are still calling me.

I require this company to delete all my data....

In short,

If sharing OTP to facilitate RC transfer is “ILLEGAL”,
- then Cars24 is doing it for its customers, and is subsequently charging them INR 10, 000 by accusing them of being Non-Cooperative, after actually inducing them to do it. The government needs to intervene.

If sharing OTP to facilitate RC transfer is “LEGAL”
- then Cars24 is cheating its customers – by first telling...

I have sold my car to Cars24 on 25th September 2022 however registration is still in my name and name transfer is still pending from company end. Now someone else is doing online fraud in my name and has posted ad for the sale of my car with fake I'd. I am not getting proper response from the company...