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CARS24 Services Complaints & Reviews

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Last updated May 8, 2024
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CARS24 Services reviews & complaints page 5

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H
Hari laddu
Apr 27, 2023
May 7, 2023
This thread was updated on May 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Partner app fraud

Hi i am one the partner from cars24 while i am purchasing vehicle from cars24 by online bidding type. In the inspection report was keeping all good after we completed payment taking vehicle delivery the cross checked the vehicle totally damage and engine also not in good condition after taking to the customer care he was saying we don't want to take vehicle back and you only want to take...
+1 photos
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AP24532
from Mumbai, Maharashtra
Apr 25, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Car RC transfer not done .

I have sold my car MH 02 CZ 4847 (Ford Figo) more than a year back through Cars 24. I am surprised to note that the car is still on my name. Would you please explain this to me....
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S
Suryasumi
from Noida, Uttar Pradesh
Apr 21, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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After 90 days I haven't received my RC

Address:Sector 18,multi lable car parking, noida

I m pradyumna kumar palai. I have purchased a used Hyundai eon megna 2015 from cars 24, sector 18, noida. Date on 30/12/2022. After 90 days i haven't received my RC....
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A
Aseemk83
Apr 21, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Peshy amount not refuncded yet

Our car was sold under appointment id [protected] on 26th Nov and since then we are waiting for peshy amount 5408/- which was withheld by you. Can you please help acknowledge and expedite ?...
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K
Kalyani Biradar
Apr 21, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Vehicle registration & issuing RC book

Address:2 nd floor no 13-14 SV complex navoday nagar kothanur main road jp nagar 7th phase bangalore

I Mr Kalyani B Biradar I purchased car bearing Reg. No KA01 MU5711 mahindra XUV300 on 21/05/2022 still vehicle not register on my name i asking region for competition of my paper work...
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1290
Apr 15, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Refund of the amount

Address:Mulund (Nahur)

Have brought swift car from Mulund (Nahur) office around 2 months ago, your sm told me to pay 25000 booking amount according to the process which i have done, But your dept santioned 100% loan for which i agreed and it was been told that as my 100% loan has been sanctioned 25000 will be refunded to me in 10 working days, Since then i am literally beeging for the amount but your team is not at all bothered to refund me and solve my issue,...
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S
shailesh.joshi93
from Mumbai, Maharashtra
Apr 10, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Misleading information on Application

Address:Pune

I have purchased Celerio 2018. As per application the life of tyres remaining is 100 percent. If 100 percent life remaining then tyres should be new. As per application. It’s also mentioned that car is come with new 4 tyres. But I got car with old tyres. I asked staff regarding this they told we does not provide new tyres. The depth of tyres are around 4.3 to 4.7 as per told by staff after cheking. For 8+ mm depth it should 100 percent...
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C
Contactsandee
from Vadodara, Gujarat
Apr 10, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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My Peshi amount is not given back by Cars24

Address:Cars24 Ahmedabad

Hi..My Peshi amount which is held back by Cars 24 was supposed to be given back by Cars 24. I sold my car to cars24 and Rs10, 000 was held back by cars24. In case I was required for registration of my sold out car, I was told that Cars 24 will call and I have to respond. I never got a call from cars 24 and now car peshi amount is not given back by cars24. This is a fraud and they are cheating customers and taking all hard earned money . Before...
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V
Vivekaaa
Apr 6, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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Cars24 Services unwanted calls from different locations

These Car 24 sales team keep calling me everyday at 7-10 days.
If i have care and i want to sell or buy i will you why you are keep calling its frustrating and hampering my work. I told them to please stop calling but no listing and feels like lots of people already created Complaint against them but they are not stop calling....
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G
GHANSHYAM KUMAR GUPTA
Apr 4, 2023
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Unethical, unruly and non cooperative behaviour by staff

I have sold my elantra car on 03.04.2023 through bhumi vashishit the car 24 representative . She has not been cooperative at any time during the execution of deal.Not picking phone most of the time not giving response to queries raised by me. The driver sandip vashisht who took my car delivery was even more rude and arrogant and when i warned him to behave properly or else i will lodge complaint against you he in utter arrogance said you...
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S
sunilraut1964
from NAGPUR, Maharashtra
Mar 30, 2023
Aug 11, 2023
This thread was updated on Aug 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RC Transfer of MH20EJ4073

Purchased car on 15/11/22.
still no RC transfer.chasing with custumer support every time they are giving me next 30 days .chasing with every body .mailed to every body and CEO also .every body giving me next date after 30 days.4.5 month has passed....
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G
Mar 28, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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RC not transferred even after 90 days

Respected sir, we sold our car to cars24 on 20.12.2022, but our RC not transferred yet.
Please do the needful.
Our car details are:
REG NO: UP65AV9775

Regards,
G.K.Prasad...
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A
ajay.isha
Mar 27, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Car

While purchasing a car in Cars24, the detailed report of a car says, it was untouched paint. When I asked to evaluate the same car, they are saying repainted, bumper changed etc...
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D
dev.it
from Delhi, Delhi
Mar 24, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Too many calls from Cars24

Address:surat

I am not having any cars.. But your customer care team calls me every day. Please remove my number from your list ASAP. My number is [protected]...
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A
Avnish2023
from new delhi, Delhi
Mar 18, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty vehicle

Address:Gurgaon

12 August 2022 - Bought Scorpio S10 2017 model from Cars24.
16 August 2022 - Car brokedown. Clutch fluid was leaking. All Clutch kit was replaced costing me roughly Rs.17500(Pic-Repair1). Cars24 denied any reimbursement saying its not covered.
19 August 2022 - Car brokedown again. Engine started making huge cranking noise. Mahindra service center advised something related to the timing belt broke. Repair cost was Rs.29490(Pic-Repair2)....
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P
Prashant Rakesh
Mar 18, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
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Held Back Amount not received

Hi, I sold my Car MH12PZ6546 in Jan 2023. You heldback roughly 37k amount for Form35 and NOC. Now that you have those 2 documents with you, can you release my money?...
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F
freshpack
Mar 16, 2023
Mar 27, 2023
This thread was updated on Mar 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No name transfer in rc even after 50 days

Respected Sir,

Sub : Petition on Cars 24 for not transferring the name on R.C, even though the sale of car already over more than of 50 days -KL-7AR -4771 SANTRO XING

Upon Cars 24 false assurance and promise of quick name transfer of R.C, under the belief I sold my KL-7AR -4771 SANTRO XING CAR bearing the chassis number MALAB51HR433553 to Cars 24 on 25.01.2025, even though now almost 50 days over, I have been...
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Akshay Sakharkar
Mar 13, 2023
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Cars24 denied a refund after ensuring to pay the same

Hi Team,

I bought a car from Cars24.com, which was delivered on 10th March 2023 (Renult Kwid 2019) in your system delivery date is 9th March 23. When car was delivered after 20 mins of driving i noticed it had battery issues, mean while i was on highway, car broke down in the middle of the road, i raised a ticket for the same on app and called roadside assistance too but no help was provided, later i asked the car advisor...
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A
Abhinav Cha
Mar 12, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
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Harassment by cars24 ###

I receive 4 5 calls from cars 24 to sell my car. I requested to remove my number but they call everyday. It's a nuisance now and I think they deliberately harrass others.
Please save me from this nonsence....
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L
LaxmiJ
Mar 10, 2023
Apr 28, 2023
This thread was updated on Apr 28, 2023
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RC not transferred yet

Respected sir, we sold our car to cars24, but our RC not transferred yet.
Please do the needful.
Our car details are:
REG NO: AP39CF1511.

Regards,
J.Laxmi,
Mob: [protected]....
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