CARS24 Services Complaints & Reviews

Sold a car at @cars24india on march 18, they told me that they will release an amount of 10k after party peshi. But party peshi was done 1 month ago and Rc Transfer was also done but the holding amount was not yet transferred. No response from the team
Car RegNo:KA 35 A 9501...

Nightmarish experience with cars 24
As a professional I expected similar professional and hassle free services from Cars24 for peace of mind
I sold my car Audi A3 DC1CS6523 on 24/05/2022 with app Id [protected]
However to my dismay till date -more than a year the RC is not yet transferred and they’re has been vague responses to the mails I have been repeatedly sending
Moreover I fear that the car is being driven...

I have sold my car on 07th May along with the balance amount to close the loan on my car to CARS24, but CARS24 delayed the payment and they have deducted the outstanding penalty amount from my hold amount and my hold amount is not released yet, even after calling multiple times and sending follow up mail. Ticket: 980459 not getting any response.

It is not correct to penal the customer due to CARS24 delay in DD Process. Kindly...

I have sold my car on May 7th, but hold amount is not settled even after calling multiple times to customer care and also sent multiple mails. ticket is raised but no use. Ticket no is 980459. Kindly help to get the hold amount...

I have sold my car to Cars24 and party peshi has been completed at RTO KMM on may 18 and it’s been almost 3 weeks and yet my hold back amount is not deposited into my account. I have to call them everyday and nobody cares....

I am receiving unwanted spam calls from Cars 24. Pls add my number in DND list - [protected]...

I have been repeatedly requesting for the ledger statement for the car purchase done by me as per Invoice # C2C[protected].

I had purchased a car from your company's Mulund (East), Mumbai hub last year. I wanted details of payments done by me and hence have been repeatedly requesting for the ledger statement to your hub as well as customer care team but none have responded favourably to my request....

I had sold my suzuki baleno UP78FX9389 in the month of april 2023, i had handed the car on[protected] and got the part payment in my account. I was told that the loan amount will be pid to HDFC bank directly as CARS24 had got tie up with HDFC bank and i need not to do anything now, i was told that loan amount will be paid through IMPS to HDFC bank.
On[protected] i got a message from CARS24 that the loan amount had been paid to my loan...

Your service is third class and your staff is also third class.
Recently book my appointment for used car sale.
One telecaller is book at my appointment successful and I also receive message on WhatsApp your appointment is booking successfully but after sometime another telecaller call me and say so you want to sell your call I said already booked appointment in cars 24 she say sir no any appointment received please wait I will...

Dear Sir,

I had sold my car Xylo UK08AV9003 on[protected] at Cars24, Dehradoon Office and i was told that on the transfer of the vehicle to the new buyer, all the relevant documents like copy of Form 29/30 or Transferred RC will be provided after the final sale and transfer of RC to the new buyer. On[protected] i have a sms that RTO has processed the RC Transfer and transfer proof can be downloaded using a link provided but...

Unwanted calls from different numbers for sell car, i told them many times but they call me daily, i talk to customer care also nothing work...

I have perched Auto 800 and below car problem detected in 3 days after perched car

Problem-1- Engine Heating

2.Petrol Tank containing Air
3-Engine Blocking
4.Self start is not working properly
5.digi open close is not working properly
6.Sound system not working
7.Break sounding
8.gas missfiring
8.digi sockupser need to change

Please Revert all car...

I have perched Auto 800 and below car problem detected in 3 days after perched car

Problem-1- Engine Heating

2.Petrol Tank containing Air
3-Engine Blocking
4.Self start is not working properly
5.digi open close is not working properly
6.Sound system not working
7.Break sounding
8.gas missfiring
8.digi sockupser need to change

Please Revert all car...

I bought a car from cars24 last year July on loan . The car price was 4.09lacs and I had given around 60 thousand as down payment and my EMI was Rs. 9638 per month which I gave till february 2023. I had lost my job on january 2023 hence couldn't pay my EMI on March. I started getting calls from cars24 loan department to pay the emi but as I couldn't pay the emi on due date which is 7th of every month, an executive from their end started to...

An employee of Cars24, Mohali, Punjab has been calling repeatedly for Cancelled Chq. And Aadhaar although I have not accepted the offer they have given. Employee name is Sumit Kumar - [protected]. Beware of such Frauds

We have also made a compliant at Customer Care Number[protected] on 10/05/2023...

More than a year...transfer my RC...

RC is still in my wife's name even after the car is sold for more than one year. It was sold on 29th Dec 2021...

I have sold my car MH 02 CB 1399 (Ford Figo) more than a year back through Cars 24. I am surprised to note that the car is still on my name. Would you please explain this to me....

Please look into our return request urgently.
We are being denied the return saying that a repair has been done during 7 day period.
But actually no repair has been done and your support person has fooled my father by sending an acknowledgment email using my 70 year old father's phone....

Every day I receive an number of calls from cars24, after refusing so many time I get call, and today the supervisior Ashutosh gives a warning and said you will get calla always do what you can do when I said this is recorded line he said I don't care do what you can do...