[Resolved]  Tata Docomo — Customer Representative call hand up and no recharge and service available

Dear Sir,

I have a tata docomo connection and there are no recharge available past many days, this service provider does not have company outlets and neither does their representative are of any use they just hang up because they cannot solve the issue neither there is a option to log a complaint in tata docomo, its the worst service provider i have ever ecountered, I believe you could be of some help

Regards,
Parthibhan
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Aug 14, 2020
Complaint marked as Resolved 
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Tata Smart calling card — Useless consumer care

As TATA is known for its irresponsible consumercare services, this time also it was up to expectations. I bought card of 500 rupees but despite complaining multiple times it did not work. I advise not to buy any tata product.

TATA — DONT GO

Dont ever GO for TATA AIG INSURANCE!!!
COMPLETLY CHEATING...
They will tell so many things .. but nothing works out in case of Vehicle insurance...
but their Life insurance is good I say

Nokia 6233 — lucky darw money

hello
this is ajay kumar varma from assam, india. i got a message on 27-08-09 at 01.33 pm .in that message it is written that my mobile has won an amount of 250, 000.00
i am very confused about that mesg plz send me details about that meag my mobile no is [protected], and [protected].plz send me details about that mesg as soon as posible
sir,
i have taken tata docomo sim .when i am using that sim in nokia 6233 mobile it stops responding .
is there any solution .
but when same mobile i am using with airtel it works perfectly...
Dear Parthibhan,

We are extremely sorry for the inconvenience caused to you. There seem to be certain problems with the CC lines. What we would advise you is to mail your complaint with your address and TATA DOCOMO number to '[protected]@tatadocomomarketing.com' and we will get back to you as soon as possible. Corrective action have been taken to solve the customer care problem. Please provide us your exact location to guide you the retailers address with TATA DOCOMO recharge coupons in your location.

Thank you
Dear Sandip Dhagdi,

We are sorry for the inconvenience. Nokia-3315, Nokia- 1100, Nokia- 3310 handsets are not compatible with Do Co Mo SIMs. Please try to replace your TATA DOCOMO sim card. You wont be charge again for another TATA DOCOMO sim.

Thank you
sir,
i have taken tata docomo sim .when i am using that sim in nokia n61mobile it stops responding .
is there any solution .
but when same mobile i am using with airtel it works perfectly...
Dear Pankaj,

We suggest you to replace your TATA DOCOMO sim card. The replacement of new DOCOMO sim will be free of cost.

Thank you
Actually i m using TATA DoCoMo since 2months but i av changed around 3phones.I was thinking that the problem is with the phones which i am using.Yesterday when i changed the sim the phones are working properly.this props is occuring in N73me, W700i, K750i.plz suggest me any idea.
Dear Raghavendra,

Nokia-3315, Nokia- 1100, Nokia- 3310 handsets are not compatible with Do Co Mo sims. We suggest you to replace your TATA DOCOMO sim card. Replacement of your DOCOMO sim will be done free of cost.

Thank you
Where should i go and replace the sim and what are the thingd like i need to xplain them for replacement of sim.
Please let me know from where can I chage the Sim card, and how much time witll it take for replacement.


Ashish
Try online recharge for tata docomo at www.ezrecharge.in
I recently bought a TataDocomo SIM card (Sl No: [protected]) by getting seduced by the low tariff advertisements. Yes, its correct that they offer lowest and second wise billing tariff... but I am not getting calls nowadays.. Instead, getting these great services only

No Network !
Check Operator services !
No service !
Fail !
Fail !
!@#$%^&*
$%^&

So, if you are buying SIM for making calls and receiving calls, never go for DOCOMO. If you want to do exercise for your fingers by redialing 10-15 times for making calls, do go. But even that wont help in the evening time from 6 - 10 o clock. Even rarely if you get connected from DOCOMO, the calls get lasted only for a couple of mins, may be they set it like that, to give opportunity to all docomo customers to make calls once in six hours! Ha Ha.

If you want to receive and make calls, better go for Airtel or vodafone. I have been using VirginMobile and Tata CDMA for sometime and once TATA people started selling the infrastructure, the call quality and connectivity of Virgin and CDMA too has reduced considerably. May be the network is good in metros, but we dont stay in metros full time and I stay in a big city very near to Metro and you can think about the NetworkCoverAge! in other areas. The funniest thing is people throng in big Q to buy SIM like a hot cake even in black market and later repent! I tried in main road, climbed top of tree, above fire, in water and under water to make calls and still trying to make calls, may be someday someone will be successful to receive and make calls using this SIM :-D. Don't believe the signal stength of the Docomo in your phone, its just a masquerade, you will have full signal and you will get message, No Network, SIM card registration failed !

So, don't go for DOCOMO now... or enjoy finger exercise and frustration all time as I do :-) I thought of posting this review as I don't others too get frustrated and curse themselves by going for DOCOMO...


All the best readers!
@Mmbaskr,

We are sorry for the inconvenience caused to you . We will resolve your problem as soon as possible.
Please provide us your contact number to check the issue.

Thank you
ya though the sceme is good but the service is too bad,

customer executives blame there is something wrong with your handset but nothinglike that

its really a idiotic network, i have applied for jobs and given this number ...i had to switch off n switch

off mobile every time to call.
Hello,
My name is Nitesh i am from Bangalore i got a DOCOMO sim i want to know is it compatible with HTC P3470.
Dear Nitesh,

Tata Doocmo sims are compatible with any GSM handsets other than Nokia-3315, Nokia- 1100, Nokia- 3310 handsets.
If GPRS facility is available on the handset then it will definitely work.

Thank you
Mine Tata DOCOMO sim is activated.But the STD charges are 2p/sec can i know y it's so.Why can't i get the Benefit of 1p/sec across India. i buyed SIM on 17/09/2009.I am from Karnataka. And i want to know that why did the number of new DOCOMO sims starts with 80...
I have brought TATA Docomo Sim but my sim card doesnt work in 3310 or 3315.Please suggest me where i can change the Simcard in Mumbai/Thane?????????? and how much will they cost me and whats the time span to change the sim card?????

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