[Resolved] Aircel Pocket Internet — Internet not working absolutely

[Resolved] Aircel Pocket Internet — Internet not working absolutely

S siddhu6347 from Lucknow, Uttar Pradesh

This is Siddharth Mohan Srivastava and my number is [protected] which I purchased around 3 months back. Around 15-20 days back I recharged with the 98 pack for unlimited Internet. But since then I am unable to connect to the internet and even open a site. It connects sometimes but the site never opens. Please tell me what to do as your customer care is pathetic, whenever I make a call to customer care the call goes smooth till the time of IVR and button pressing but as soon as the call starts its disconnects. Is this some kind of a joke, if it is please do tell me so that I can do something from my side as I am very good at that. If you all are giving such a service when you are at the starting phase then what are you going to do say after 1 year or so. I you guys could come to my place and open up a single page I am going to give you all a party. waiting for a fast reply Siddarth Srivastava Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Vikas Sethi

from Delhi, Delhi

Have you checked you handset setting my friend – you just need to reset these to enjoy the internet all the time or else just visit the nearest Aircel store and speak to the tech guys there. I am sure you will get a solution immediately

ebinesargodwin

from Chennai, Tamil Nadu

In my cell poket internet is not working absolutily

subash

from Mumbai, Maharashtra

i use motorola z3... I activated JLT 6 hrs internet plan.. and i tried for automatic recieving the pocket internet settings from aircel... i waited a lot but it didnt come... then i called the customer care they directed me in the same way and i did it again... no use... i lost 3 rs... i need settings for my mobile... its okay even it should be manually configured... help me...

sorna raj

from Chennai, Tamil Nadu

i'm s.sorna raj, ([protected]) using Aircel pocket internet service inmy nokia N72 mobile for pasttwo weeks. two days before, they barred my number.after submitting documents, it was released. for the past two days mypocket internet service is not functioning.when i connect, msg comes "packet data not available, check network service. when i contacted customer care, from my number, it gets disconnected.but if i try from other numbers they respond, saying call from your own number. so the story goes round and round for the past two days. its highly irritating and insulting consumer rights. pls intervene and do needful to avoid futher inconveniences.
my email id: [protected]@yahoo.co.in