Aircel — WRONG UPC CODE | |||
I gave a MNP request from Aircel (Mobile no. [protected]) to AIRTEL (CHENNAI Circle). Within 4 working days, i got a message from AIRTEL stating that Aircel has rejected my request due to mismatch of the Porting code. The default reason one can think of is : While filling in the form, code may have been entered wrongly. But that is not the case here and it is AIRCEL that is at fault because in the message received from Vodafone, the UPC code they received through the application form is mentioned clearly SAME. The message i got from aircel also SAME. I have both those messages in my inbox i.e. 1. Aircel sending its UPC code and 2. AIRTEL telling my request is rejected by aircel for wrong upc code (which also contains the code). Both are same. I again requested for upc and submitted to airtel and again rejected by aircel. what i am supposed to do? Please help me to get out from aircel. Was this information helpful? | |||
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what is meant by PORTING CODE
Dear Customer,
We are really sorry for the inconvenience.This is to inform that we have noted your concern.However for immediate assistance we would request you to call our Chennai MNP helpline [protected], our team will extend every possible help to resolve it.
Regards
Aircel Customer Service Team.
We are really sorry for the inconvenience.This is to inform that we have noted your concern.However for immediate assistance we would request you to call our Chennai MNP helpline [protected], our team will extend every possible help to resolve it.
Regards
Aircel Customer Service Team.
Aircel — MNP rejected due to wrong upc
I gave a MNP request from Aircel (Mobile no. [protected]) to AIRTEL (CHENNAI Circle). Within 4 working days, i got a message from AIRTEL stating that Aircel has rejected my request due to mismatch of the Porting code. The default reason one can think of is : While filling in the form, code may have been entered wrongly.But that is not the case here and it is AIRCEL that is at fault because in the message received from airtel, the UPC code they received through the application form is mentioned clearly SAME. The message i got from aircel also SAME. I have both those messages in my inbox i.e. 1. Aircel sending its UPC code and 2. AIRTEL telling my request is rejected by aircel for wrong upc code (which also contains the code). Both are same. I again requested for upc and submitted to airtel and again rejected by aircel. Today i tried to get UPC, but same code is coming, it was got rejected by aircel. Please help to get out from aircel.
I gave a MNP request from Aircel (Mobile no. [protected]) to AIRTEL (CHENNAI Circle). i got a message from AIRTEL stating that Aircel has rejected my request due to mismatch of the Porting code.
But Aircel UPC code and the same is entered while submitting the document.
Kindly resolve the issue in the interest of consumers.
But Aircel UPC code and the same is entered while submitting the document.
Kindly resolve the issue in the interest of consumers.
Aircel Customer Care's response, Oct 14, 2017
Verified Support
Dear Customer (Sivaramakrishna R),
We would like to like to inform you that the MNP request for your number (9841426169) has been rejected due to mismatch in document verification. Hence, we request you to re-raise the request.
Also, you may visit any nearby Aircel store for more details.
Warm Regards,
Aircel Social Media Team
We would like to like to inform you that the MNP request for your number (9841426169) has been rejected due to mismatch in document verification. Hence, we request you to re-raise the request.
Also, you may visit any nearby Aircel store for more details.
Warm Regards,
Aircel Social Media Team
I gave a MNP request from Aircel (Mobile no. [protected]) to AIRTEL (CHENNAI Circle). i got a message from AIRTEL stating that Aircel has rejected my request due to mismatch of the Porting code.
But Aircel UPC code and the same is entered while submitting the document.
Kindly resolve the issue. Even a letter was submitted and again rejected one more time. this is like harassing us.
What is that Aircel need, why there is no simple process to port out. I did paid 2 time excess amount for the postpaid, so that Aircel is not rejecting saying as outstanding amount.
But Aircel UPC code and the same is entered while submitting the document.
Kindly resolve the issue. Even a letter was submitted and again rejected one more time. this is like harassing us.
What is that Aircel need, why there is no simple process to port out. I did paid 2 time excess amount for the postpaid, so that Aircel is not rejecting saying as outstanding amount.
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This is to inform you that your concern has been escalated for a resolution. We shall get back to you on the same.
Regards
Aircel Customer Service Team