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Airtel (Andhra Pradesh) - improper service and customer care

 
38 Reviews
User
  Murali Krishna Alanki
Airtel has failed to provide me the complete credit with my top up and the respones from customer care was not satisfactry. please take the necessary action. Thank you

cell no. 96 52517679
Complaint comments 37 Comments     Updated:
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IMPROPER BALANCE REDUCTION - Airtel

Sir, Every time i recharge my Airtel prepaid no.s 9954352198, my balance gets depleted soon without any confirmation sms. Whenever i recharge above Rs20, my balance gets depleted by Rs15.If i recharge by Rs10, my balance gets depleted by Rs5. Interestingly If i recharge above Rs 60, my balance gets deducted by Rs30. Also whenever i dial 121 to post complain, i cannont even talk to the customer executive.Even if i write emails, they dont pay any heed towards it.They are totally showing negligency towards its customer
 
sir,
i had a plan of family and friends.but on july 1st i deactivated that but in july 1st evening you cut an amount of 25/- rs from my amount.i am not satified with your custmercare number.what is the exact number for andhra pradesh 121 is not working.

my mobile no is 9866697963

previously also it was happend like this with out activating any thing you cut an amount of 30/-rs from my amount..later i struggled alot for that..

please stop such things and return back my amount
 
sir,
i had a plan of family and friends.but on july 1st i deactivated that but in july 1st evening you cut an amount of 25/- rs from my amount. after you deduct that amount i called to my f&f number it is chaged as usally f&f conditions are not applying.i am fully disapponted with ur service of 123. i am not satified with your custmercare number.what is the exact number for andhra pradesh 121 is not working.

my mobile no is 9866697963

please call to me once from custmercare

previously also it was happend like this with out activating any thing you cut an amount of 30/-rs from my amount..later i struggled alot for that..

please stop such things and return back my amount
 
my no. is 9849616289.on 21st of june my balance is cutted by an amount of 150/-rs i asked customercare they said that mms service is activated on my mobile, at that time i ask customercare how 2 deactivate mms.they told that i will deactivate here.After this happens also by balance is cutted by an amount of nearly 120/-rs, again i called 2 customercare and asked, this time they told that mms service is not deactivated and the process for decativation is MMS CANCEL to 52121 through sms.I send sms to that number and the reply is invalid keyword.I called again and said to customercare they said that iam taking it as complaint, my higher official will contact u. He contacted me and i said all these conversation, he said i will check the services and contact you again, he will never contacted me again.and again i gave another complaint through customercare, another person contacted me this time and i said all these conversation again to him, this time he said i will take it as a technical problem and i will send it to higher officials of airtel he said that they will contact before 29th of june 2p.m..no one contacted me.Previously also it was happened like this with out activating any thing in my mobile.Iam not ready to face all these things.i have 3 airtel connections in my family.9849616289, 9866660906, 9908037368.now iam not satisfied with customercare.& service of airtel so iam ready to cancel those 3 connections.i need explanation and my money back to my mobile.
 
My Airtel SIM Card was damaged and mobile phone itself not recognizing when inserting into mobile phone. Mobile number is 9989087632. Right now I have SIM Details and damaged SIM also. This SIM Card belongs to Andhra Pradesh State. Now I am in Bangalore. How can I get duplicate SIM Card in Bangalore?
Can you please tell me how I can get duplicate SIM card?
 
my cell no: 9676362958, please caller tune remove please
 
Hi

Me & My wife are in Bangalore for more than 9 years and has been using Airtel since 2000.

Recently I have received a call from someone who is using this number 9963031912 (Airtel Andhra Pradesh).

I would like to get the name and address of the person who is using this number.
or less let me know what is the procedure to get the details of the person using this number and also please let me know how we can trace whether we can find where the number is being used from currently.
D
User
Manohar  
 
My AIRTEL no. is 9704812318. i had faced intence angry with customercare no.121. it does n't connects me to customercare Executive since past one month. it becomes entirely commercial. we feel so sad about this. plz change the situation. kindly give exact customercare no. which gives proper approach.
 
I Mr Praveen using your service since 5 years. During the last years I am very much satisfied with your service, but now a days the customer care service is going to be changed drastically as they never respond to the question raised. They simple say to use either sms service or 123 service, where both the services do not work, they work once in full moon. Can you kindly help in F7F service, whether it still exist and can u provide the details of Special FIVE

98496 29496
D
User
SRIDEVI  
 
MY RECHARGE BALANCE IS REDUCED WHENEVER I RECHARGED TO MY NO.
 
Dear Sir/Madam,
Myself Vishnu Prasad i am an Employee resided in Hyderabad, I have been an Airtel Customer till the last three months, and i am enjoying the service my mobile no is 9550263340. I am using a GPRS enable hand set (NOKIA 5300 Xpress Music) as i am active on the GRPS service, i can access the yahoo on my mobile and they charge 10rs for 7 days and i also get text message when it is activated, but now i am unable to access the yahoo on my mobile i dont know what is the reason i am getting the message your service is been permanently disconnected i dont know why they did like that,
So please can you help me in this related topic as i am a regular e-mail user of the Yahoo service..
Thanking You,
Your's faithfully,
Vishnu Prasad.
 
My no.is 9652783171 Sir, iam activated Rs20/- daily rental plan ForGPRS on my mobile on 4/11/09 at 23:00hrs.20rs is also deducted from my account.But when i started brousing it will be charged as usal zero rental plan 30ps/50kb .The 8mb free brousing not available for me.So please allot me the 8mb free brousing.your customer care no. also not working properly.
 
Sir,
my mobile of andhrapradesh Airtel my no.is 9618197096
i activate gprs plan of Rs.94/-(100 MB free) but i can't known of remaing MB to send at*123*10# IT shows nill bance in these application
i call costomer Care to provide these facility to know of remaing MB above 25 times i call to customer care but no body solve my problem
pls supvisor mrs.Bhartiji airtel bharti of andhrapradesh take my problem seriously and provide these facility as soon as possible ur costmer care service is poor of andhrapradesh Airtel network
 
hello sir my name is asifahamed.i have selling recharage card.our distributor giving very low percentage.(2%)pls take action on dist.

my contact no is :9440485040.
THANKING YOU.
YOUR'S SINCEARLY
A.S.ASIFAHAMED
NAGARI.
CHITOOR DIST.
PIN:517590.
A.P
 
Hi Team

Please give me the update on the Request 712200943003 ASAP as i am not getting any response from customer care.

Thx
Raj.
 
Hi Team

Please give me the update on the Request 712200943003 ASAP as i am not getting any response from customer care.

I will be available on 9912810409

Thx
Raj
 
I am holding 9908255595 and my outgoing service is barred from my number due to non submission of adress proof but infact I submitted lease deed and I am receiving the bill to my new adress from last 3 months. Now they barred outgoing.

Therefore I request you appropriate action on the same.
 
Dear Sir / Madam,
Can i get the details of phone number (mobile), atleast..from which part of andhrapradesh is caaling me from this number and name??
the number is
9701382252
 
dear sir,
can i get the details of a phone number or atleast holders name, i was facing so many problems i have to know who is making this call and the number is 919703496469 (ap circle) please do me this favour

thanking you
N
User
BHASKAR  
 
hi

My mobile number is 8897174256. When i got this number i did RC-32, RC-125*4 in the month of JAN. I do not know for what reason my incoming and outgoing calls are deactivated. Since I stay away from home and my mother cannot read the messages from customer care I am having big problem in contacting her. Please take some action immediately and let me know what should I do to activate this mobile. It has all the balance

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    Airtel (Andhra Pradesh) - improper service and customer care