[Resolved]  Airtel Broadband — new connection

i had applied for a new connection of airtel broadband about 20 days ago and an executive named ubaid came to my home ad took my documents but i didnt gave me any reply for a week then one day some wiring man came and wired the connection and told me that some technical people would come and start up my connection then i called up ubaid and told him about that he told me that he was not well and gave me the contact number of mr mukesh patel his team leader he told me that it would take barely a day or two now it has been almost 10 days they both are not picking up my call when i went to the airtel office those people told me to contact them but they are not replying can anyone please tell me what to do

i am book airtel broadband 11/06/2009 from no. 1764563 receipt no. 711685 amount cash ad. 2100 ph. [protected] [protected]

please help

airtelbroadband — new broadband connection

hi
i have been subscribing to your website for the past 15 days and given the name,my phone number and all the details but none of your customer care has given the response in regard to the new airtel broadband conenction so please inform the customer care to give response to the customers who have subscribed

thnx...finally meeting with sales exe dine..dox given, chq given hope to get n enjoy 4mbps plan from next week..

I applied for a new Airtel Broadband connection on 25-Apr-2010. Enrollment SEY No. HY246596. Installation charges was collected from me. All documents were provided and formalities finished. Verfication call was duely attended by me. Waited and waited but go no call from anyone. Called on the same number from where i got the verification request, said everthing is fine, he will get back to me. In vain. Called on representative's number, he said that application is denied. I said DP is in front of my house. He said "Its still not possible" without explaining anything and spoke rudely to me in return ?? I was confused. I asked about my money. He said that a cheque will be sent after 15 days?? I asked why so late, application says it will take only 7 days to take action. He did not reply anything. Till date 13-Apr-2010 (18 days) not heard from anyone about the denial of connection or a cheque. If connection was not possible, why keeping my money for so much time?

I guess this is called taking someone's money, cheating and not returning back.

email id is [protected]@yahoo.co.in
Hyderabad

Airtel Broadband — Regarding new connection

I have applied a new connection on[protected] in Ramapuram. At that time the Airtel Representative told me that I will get connection with in 2-3 days but when I doesn't got connection I called him again then I got a reply that It will take 2 to 3 days more. Now its more than 25 days still i haven't got the connection.
My details are as follows:
Applied on:[protected]
SEF No. CH: 1055779
FSO Code:DS2156005
FSO Name: J.Nanesh[protected],[protected]
Area: Ramapuram

Even i too have the same problem

AirTel — Airtel Broadband New connection

Hi Sir,

I have given money to Airtel executive on 12th November, 2010. Airtel broadbond application number 183199. He promised that, on 15th Nov, you will receive a connection. I called on 16th Nov to Airtel helpline, they said the application has not been updated in database. They again updated next 3days i.e., 19th Nov, 2010. I was calling daily to airtel help line. Please take an high priority.


Thanks & Best Regards,
Rajendra Prasad Aitha
Bangalore

Hi,

This is Chandrashekar from the below mentioned address, I have requested for a broadband connection from Airtel, Agent name called Ravi Kumar has took all documents on 16th Dec, 2010 and he said form will be logged in immediately and connection will be installed on 20th Dec, but later when I called he responded there is some line issue and it will take 1 more day, but till now there is no response, kindly look into this issue and fix it ASAP.

Address
Chandrashekar
#436 1st Floor
1 C cross, 8th Block
Kormangala Layout, Bangalore -95

Will be waiting for your response

Thanks,
Chandrashekar

Airtel Broadband — Airtel Broadband New Connection

To whomsoever it may concern

Application no: CH-1187910

One of my friend told that Airtel is giving good service and that makes me to think for a connection in the place of BSNL. I have made my booking July 14,2011 and was promised that i will be getting the connection by 25th July. But till today I have not get the connection. All the cable and wiring works have been completed in couple of days yet no connection. Your representative Mr. Rahman (his contact number: [protected]) had interacted with me in the beginning and my attempt to contact him was failure for the past 3 weeks. Then I was able to reach Mr. Ashok ( contact number :[protected]) and he updated me with a story for allotment of phone number and he promised me that the connection will be given before the end of August 06,2011. August 08,2011 has been reached and I have not get my connection nor a courtesy call from your representative for the delay.


Give me an answer to my simple question. ARE YOU GOING TO GIVE THE CONNECTION TO ME OR NOT? I do not want to hear any more stories. Hope you understand what I mean. Is this the way you are giving new connection. After paying the amount for the connection, you are expecting that the customer should beg for the connection?


For any clarification, please feel free to call me @[protected]

Regards
Abilash

Dear Mr. Rakesh Ranga

Just giving some acknowledgement will not resolve.You have to interact with the person who works on the issues.

Today an interesting thing happend. My complaint reference number 2418056 has been closed because as per the message which you sent to me that the issue has been resolved. I do not know which issue he refers. If he refers about the new connection to my home, it is not completed and I did not get the connection yet.

When I spoke to your representative Mr.Manikandan[protected], he updated me that he cannot assure when he could give the conenction and reason he mentions as "techincal back end problem". he said he cannot resolve the issue and he will repay the amount.

Now tell me, what is the action you had taken for the past 10 days. As per your mail, it is noting the complaint... and will not do any action. Is this your motto

Dear Rakesh Ranga,

What your addressing here is complete non sense. If my number is not reachable how in world your customer care executives are calling me. Even last week from your appellate office division called me. As you say if my number is not contactable how the communications are happening right now. Atleast cant you people check your database or past history of the customer before making such non sense claim????

Neither your people are resolving my issue nor accepting your failure to provide the connection to me. is there any intention for you people to give the connection or simply drag the issue...???

Regards
Abilash

Airtel Broadband — NO NEW CONNECTION

i had booked a broadband and fixedline connection online on 4th october by paying rs.500 online through my debit card.The necessary documents were collected on the 6th from my house.Till 12th i got no response from your side so i registered a complaint with the customer care with complaint no.5551202..now the customer care are saying that they have no record of my transaction and coLlection of documents..my application no.is ONDELHI00004685 AND TRANSACTION NO.[protected].PLEASE DO HELP ME ....OR REFUND MY MONEY

Hi , I have subscribed for a new Airtel broadband connection on the 12th of March 2012 .. i was promised the connection within 3 working days .. it has been a week and the connection has still not been installed .. I have visited the Airtel consumer store several times over the last week. The Airtel Employees have been promising the connection everyday but no such luck yet .. Everyday the same response is provided that they would connect the connection by the end of the day but so far nobody has called or provided any response regarding the connection . I have wasted a lot of time and several calls regarding the same .. i was under the impression that Airtel had good customer support but it is pathetic these days .

Regards
Amith Pai

I enquired with Airtel regarding a new Wi-Fi Broadband connection for my house. The service agent from Airtel says that the port in your building is full. You have to arrange for 3-4 people to install a new port at your building. Whn I enquired regarding this in customer care, they said the service agent cannot say this. We will look into this matter in priority. But have never heard again both from Airtel abd from it's service agent.
This is one of the very irritatating and stupid reason given by an Internet service provider. Never expected this from Airtel.
I have sent an mail to care.[protected]@airtel.in
Kindly suggest, what else I can do.

Thanks in advance.
Abhishek Tripathi

my name is bharat maloo I have applied for new connection Last 30 days before But still I have not get Connection. I have also Paid Money To your Sales Executive. Plz tack Action fast