Dear Sir,
Today (19-March-2010) morning, I have called to AIRTEL customer care 121 for GPRS activiation/deactivation. When I have selected the technical analyst option, they are starting charging 50 paise. When I called first time, it was waiting for technical analyst but no one has lift the call but still they are charging 50 paise. How can they charge to customer, if he is not speaking to technical analyst... ?
br...