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Airtel Complaints - IMEI

View all Airtel complaints

Airtel

Posted: 2009-11-20 by THIRUGNANASAMBANDAMOORTHY Send email
IMEI
Hi AIRTEL,

I have purchased a SIMTEL company phone with dual sim and dual IMEI numbers. on 12.11.09 I received the message that my IMEI number is not valid and I have to get new IMEI by paying Rs 199.

I am using in dual sim. One Airtel, sencond sim in Reliance. But Currently My airtel sim not working in my samtel handset. But reliance sim working. what is the reason.


I am check in imei number in my mobile (*#06#). My Imei number is: 352182037755048.

Other one reliance network this same imei number is called for valid. but, your network (Airtel) only call Not valid Imei number.

I am cheak in online imei... website name: www.numberingplans.com for in following details i will see there...

Information on IMEI 352182037755048


Type Allocation Holder Sigmatel-FXD
Mobile Equipment Type Sigmatel-FXD T33i
GSM Implementation Phase 2/2+
IMEI Validity Assessment



>|<

Very likely


Information on range assignment


Est. Date of Range Issuance Around Q4 2008
Reporting Body British Approvals Board of Telecommunications (BABT)
Primary Market Europe
Legal Basis for Allocation EU R&TTE Directive


Information on number format


Full IMEI Presentation 352182-03-775504-8
Reporting Body Identifier 35
Type Allocation Code 35218203
Serial Number 775504
Check Digit 8


So Your network database wrong..

You are clear in your Problems...


First You are allow in my handset in airtel network...

My Full deatils...


Name: D.THIRUGNANSAMBANDAMOORTHY
ADDRESS: No.1/80, Middle Street,
Perugamani, Trichy. Tamil Nadu.
Contact No. 9894191285
(this number not working in my hand set)

So, Please Call this Number 9543470385 (reliance No).


I am Purchased In Airtel Digital Set up box ( My id Number is: 3000867494).

This is Same Airtel cell Number i will registraed in purchase Airtel Digital Set up box .Corrently your network Not working in my handset. So, I am very sad and colopsed.

So, clear in my compliants....

Please...


Thanking You,

Thirugnanasambandamoorthy.
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Comments

282 days ago by Airtel_presence [send email]
Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,


Vinay chugh
Airtel Customer Service Team
280 days ago by Airtelpresence [send email]
Dear Customer,


I would like to inform you that your concern listed on 20th November, 2009 has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in


Regards,

Mohsin Khan
Airtel Customer Service Team

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