Airtel Complaints & Reviews

Personal — vas pack 50

I have prepaid mobile connection [protected].On 16.11.07, I received sms stating that my vas pack 50 account activated. I was not knowing what is this? One month later, I recd another mail stating that VAS PACK50 subscription renewed. With in minutes, i called your customer care at 121 and enquired about these messages. I was informed that by mistake this may be activated and my formal complaint is lodged to unscribe this facility.I was also informed that my subscription @ Rs.50 per month is deucting. I will get reply with in 48 hours with refund. But nobody replied. I again enquired on 18.12.07 but nothing happened. On 20.12.07 evening, I again called Mr. Jitendra and Ms. Manisha but no solution was given. I was bluntly informed that no refund will be made and vas pack 50 activation will also be continued They have given another mobile no. stating that this is toll free no. and can be used for unscribe.Even i argued that the same would had been informed to me earlier. It was IVRS type(PRE-RECORDED). I tried the same no. to unscribe but to my surprise another Rs. 15 deducted as per sms received.

I also got 1 message stating "thanks for using missed call alert service". I don't know whether it is chargable service as no request was sent by me for activation.

Than , I kept on trying to talk to customer care operator but nobody was picking up phone and i was asked by recoreded message to sms my compaints through sms at 121. I seek your remedy on various above issues. Rajeev Goel, Ballarpur (Maharasthra), India.

Personal — Refusal to issue advance monthly

Hello, I am a daily passanger of Howrah - Bandel line. I depart from Hooghly Station. On 19 th Feb (07:28 am) I submitted my previous monthly which was upto 20.2.2008 but the lady there issed me one monthly starting from 19th. While asking she replied that in computerised system advance monthly is not distributable.The same thing repeated one officer on the same day at 7 pm.I was quite sure that 1 week advance monthly is distributable in any case. I became sure with a ticket collector at Howrah. It is very disturbing.

Same happened with me twice, same day, still not resolved. I wasted 1 hr for finding how to talk to a customer care person on Airtel 121 (they call 121 as customer care number, actually it is just another marketing number, no option is given to talk to CC person if by mistake you choose langauage option as Hindi ).

As there is no number portability in India, that’s why we will be suffering in the hands of such mediocre service providers always. These people will never understand what customer care is.

I searched Google for this VAS 99 Pack nonsense of Airtel. I could not find what this is. Even no information on www.airtel.in. But in this process of search on internet I found, lot of sufferers of this VAS 99 Pack of airtel. So no body knows what they are getting for this deduction of 99 Rs.
Mr Mittal are you listening. I think you should check this whole business of selling ringtone/wallpapers etc. These things may be value add for Airtel, but for customers these are cheap tricks of Airtel for duping innocent customers.

Lodge your complaint on [protected]...try option 9 on hindi option to contact customer care. Though its difficult to contact CC but its worth taking pain. Do take complaint number.
I GOT MY MONEY BACK within after 27 hr of logging complaint.
All the best.

Dear Sir,

I am a prepaid customer of Airtel.
My mobile no is [protected]
Today Rs.99/- has been deducted from my balance for the subscription to VAS PACK99 without my permission.
I am trying to lodge my complaint from last two hours but all in vain.
Raghvendra Arora

I am having prepaid air tel connection from last 5 years and to day this Air Tel service provider has arbitrarily deducted from my account Rs.99/- from my balance and stating that they have activated VAS PACK 99 at their own , where as i have not asked to do the same.
This is really ridiculous as i never needed same and air tel has done this with out my permission and knowledge

I am using my prepaid airtel connection from last 6 years. And today from account Rs 30 is being deducted for Yahoo page subscription monthly charge. Also at the same manner Rs 60 was being deducted for Rington quterly subscription charges. I condemn these type of subscription. However I never use these type of facilities provided by airtel. I am surprise that without taking my permision, how you Mr. Mittal can you do this? You r one of the richest men in world. Please do best for your customers.

I m using prepaid airtel connection from one year. My no is[protected]. I have sony ericsson k550i handset.
currently i m in hisar (Subhash Nagar near ashirwaad academic). I have taken GPRs connection and paying 300 /- per month. now days i m facing problem of net. Not able to access net in my area but it is running well in all other areas well. I have complained twice in air tel care..but still not get any response from there and getting the same problem. I m really very much disappointed with this. They say that mam ur prblm will be solved in 3 days..but today is 8th day when i m facing the same problem.and my whole work is pending. Please do something as sonn as possible.

My mobile no [protected]. I have charged my mobile Rs. 450/- with 1 year validity. 50 paise / min call rate. 90 Rs. talktime. I have been charged 50 paise per sms which was only 10 paise per sms previously. I am not at all happy with this service. As i am a student which we use sms a lot than calls.
Please i[censored] could charge my sms at 10 paise as earlier.
Avail this service at the earliest.
Please reply at the earliest to my e-mail id.

Hi. My mobile no. is [protected]. Its in the government scheme. Today i received a sms stating that my VAS service has been activated. but i have not given any request for the same. Till now no deduction is there in my account, but i am afraid if the Airtel people will do the same thing again & again, how lucky i will be that my deduction will not take place. Airtel Co. should take care of of such things. and if i am dialling 121 also it coming that the representatives are busy.

Airtel — VAS 99 Activate without my approval

VAS 99 was activated on my account in March. I sent a mail to Airtel and also called CC. My money was refunded.

But the same has happened this month also. This time I got a mail from CC that VAS 99 was activated after my approval. The CC guy gave me one number to dial and said that there will be an option to unsubscribe.

After dialing that number I found that there was no option to unsubscribe and VAS 99 was again activated on my Mobile number.

Airtel is fraud. I can't change Airtel because I don't want to change my number. I have been using Airtel since 2002.

http://ravisagar.in/content/vas-99-pack-was-activated-automatically-airtel

Does anyone know how to lodge a complaint? Whom to contact?
I cannot allow Airtel to deduct Rs 100 from my Account for some stupid VAS 99. In fact I don't even know what VAS 99 is.I checked the TRAI site and it is clearly written there that "VAS can not be activated without consumers conset".

There must be legal ways to fight back and lodge a complaint against Airtel's fraudulent services.

VAS 99 was activated on my account in March. I sent a mail to Airtel and also called CC. My money was refunded.

But the same has happened this month also. This time I got a mail from CC that VAS 99 was activated after my approval. The CC guy gave me one number to dial and said that there will be an option to unsubscribe.

After dialing that number I found that there was no option to unsubscribe and VAS 99 was again activated on my Mobile number.

Airtel is fraud. I can't change Airtel because I don't want to change my number. I have been using Airtel since 2002.

http://ravisagar.in/content/vas-99-pack-was-activated-automatically-airtel

Does anyone know how to lodge a complaint? Whom to contact?

I cannot allow Airtel to deduct Rs 100 from my Account for some stupid VAS 99. In fact I don't even know what VAS 99 is.

I checked the TRAI site and it is clearly written there that "VAS can not be activated without consumers conset".

There must be legal ways to fight back and lodge a complaint against Airtel's fraudulent services.

Hi this is sarath from chennai. on 24-mar-08, i took one airtel prepaid connection. number is [protected].i wsa submitted my address proof, and photograph.from last one month my connection was disconnected 3 times.evevry time i was approched the retailed dealer.he did something and its worked.
but its 4th timeand the message is"your connection is temporely disconnected due to non submission of documents" but i submitted twise..really iam irretating such irrespocibility of the customer care guys.

without my permission Airtel is deducting 25 rupees since last three month to words friends chart. I sent a SMS requesting not to deduct. Rs. 3 was deducted to words SMS charges but no responce & again deducted Rs. 25/- this month also. This is horible !!
My mobile no is-[protected]. How to get read of this & get the money back ??

I have a prepaid connection and my no:[protected]-mumbai. Last month while i was in delhi when i recharged my connection i was charged for VAS 50 without my consent.inspite of my trying to get to the number:543212 repeatedly there was no response.Yesterday i got an SMS from the same no saying that on 9-5-08 my renewal of VAS 50 is due.
PLEASE NOTE -I DO NOT WANT VAS 50 SO MAKE SURE THAT IT IS DISCONTINUED WITH IMMEDIATE EFFECT ANF I M NOT CHARGED FOR IT.PLEASE TREAT THIS AS URGENT AND DO THE NEEDFULL.

My Mob.Ph.No.is [protected]. In the first week of April 2008 I had visited your retail dealer Chandan Med.&General Store Shop.3, Sector 8, Charkop, Kandivalli(W), M.Ph.[protected] for prepaid recharge. By mistake recharge of Rs.222/-was done on No.[protected] and immediately SMS was sent by retail dealer for activation of rechage on Ph.no.[protected] & I was assured that I will get back my money at the end of April 2008. I had visited the retail dealer every week but till datei.e.13/5/08 I have not got the money back & when ever I visit him he says next week. Please look into the matter to keep the confidence of the customer. Still I am holding the Airtel connection duly recharged.
Hope to get this redressed at the earliest possible.

sir,
i rinku pramanick, is one of your airtel user, and my no is [protected]. in past two days ago, requested u to sent me my call details, both incoming & outgoing, through mail, but till now i can't receive any response from your company. pls take the necessary steps, and let me know either u send me the details or not.
thanking you.
rinku pramanik.
krishnagar. west bengal.
[protected] & [protected]

I don't want this stupid vas99 &vas50 pack.pls remove, deactivate, unsubscribe all vas packs right now. my mob.no.is-[protected] .My name is deepak kumar.patna.

hello sir i m having airtel prepaaid mobile, , , i want to know how and from where i can get list of calls (dialed, missed, recevied)of my mobile. plz tell me

I am using my prepaid airtel connection from last 5 years no. [protected] And today from account Rs 30 is being deducted for Yahoo page subscription monthly charge. please unsubsribe this

i am partha ...kindly mail me my call details incoming and outgoing..my no is--[protected]...my mail id is [protected]@gmail.com

I m using prepaid airtel connection from 3 year. My no is [protected]. ...kindly mail me my call details incoming and outgoing..
my e-mail id is [protected]@yahoo.co.in

I am a BSNL, Reliance & Airtel Mobile prepaid customer. Whenever I make a missed call by BSNL to Airtel, the billing starts in BSNL. Without a call, balance being debited BSNL. When I make a missed call by BSNL to Reliance, no charge being debited in BSNL. It appears Airtel is cheating with customers and it has made arrangement in its system such a way that customer's of other service provider calling on Airtel will be charged as soon as bell starts in Airtel, even for a missed call. Please look into the matter. My BSNL No. is [protected] & Airtel No. is [protected]

I know airtel does these cheap tricks on purpose, I am trying to locate their voucher rates chart on their website, but I could not find it. Mr Mittal wants to get rich overnite. What an . Anyway can somebody post the voucher rates for prepaid plans.

my airtel no is [protected] and wall paper pack has been activated without my knowledge and 30 rupees deducted from my account kindly help me to unsubscribe

Respected sir/Madam,

This is the second mail I am sending to you about the network issue. I have not received any call or reply from your end.My mobile number is [protected]. I am still facing problems of the whole day (i.e., 25/12/08 afternoon) also yesterday, if call to somebody i can here their voice, but they cannot here its like a blank.there was no network till today morning 10’o clock.because of these problems my bill is summing upto 10, 000/- No customer service. (Name: - sheela- They said that we will surely provide you a good network from 1st of Jan but till now we haven't satisified with that.


Regards
Anupama Raju
[protected]

pasricha rajesh — deduction of amount of my prepaid connection without any information

without my consult deduct the amount of my prepaid mobile connection, and also without any information select helo tunes and deduct rs.180 in my prepaid connection . This can happen 3 times i also inform on 121 on air tel help center and complaint many times but there is no any result .my e mail id is [protected]@yahoo.com

Airtel — deduct money on my prepaid connection without my knowledge of vaspack

airtel prepaid connection no [protected], deduct of money in my prepaid connection of without my knowledge, this can happen in last three months . many time i complaint on 121 but there is no result.

Myself Amiyo Kumar Paul have an AIRTEL mobile connection No.[protected]. I have fed up with making call to 12150 /121 Customer care number of AIRTEL for getting GPRS & Settings for INTERNET for the last fortnight. Both the facilities have not yet been provided to me.

Please look into it and ensure activation / getting of INTERNET settings as early as possible.

With thanks,

Amiyo Kumar Paul
Kolkata-700055

Myself Amiyo Kumar Paul have an AIRTEL mobile connection No.[protected]. I have fed up with making call to 12150 /121 Customer care number of AIRTEL for getting GPRS & Settings for INTERNET for the last fortnight. Both the facilities have not yet been provided to me.

Please look into it and ensure activation / getting of INTERNET settings as early as possible.

With thanks,

Amiyo Kumar Paul
Kolkata-700055

I am Vijayakumar, airtel prepaid user... airtel activated 15 VAS pack without my permission to my number and it debited Rs.15. Its nonsense task of airtel.
[protected]

Strongly agree

Sir.
I Am Harvinder from ludhiana. i have a gprs connection no.[protected]. a probleem in my area gprs speed is poor than other area. i check also 2 or more place . but at my my home ther is no speed for gprs. kindly check if speed increase i will use or not ur connection.
my adress is 12216 st no.2 partap nagar ludhiana punjab.my other number is[protected] kindly note my complaint

my computer had to formatted in this pross net express ond on line help numers have got deleted
from my computer kindly send somone to resolve same . alok sawhney 56, 57 patel nager alambagh lko-5
mobile [protected]

Sir,

I have a connection No.[protected]. I am avaiingl cheaper STD facility by purchasing vouchers which is valid for one month. I am frequently receiving message that my validity of STD has expired and to be renewed. Fact is that whether or not my validity is expired, I am receiving this message which is creating confusion & inconvenience to me. Kindly look in to the matter and make sure that no such messages are received in future.

Kiran Kapur

It's since One month almost, ...I applied for Airtel BB for a 256 kbps connection. Alas!, am still waiting for the connection to come.
Dai1:They came started digging along the roadside for half of the day and stopped suddenly as soon as local councilor came in the picture. Here I know nothing what exactly took place between them. In connection to this, let me tel you that I don't understand Tamil at all.
they came for inhouse wiring stuff, but Modem and Phone set were not provided.
Day2: Then after a couple of days they came for inhouse wiring stuff, but Modem and Phone set were not provided. The guy who probably were the electrician working for Airtel, Camp Road Branch tried to tell me in his language that it was due to some problem with the Local Councilor that caused the delay in installation and even they had bribed him for that very reason.
Day3: There after many days had passed, I was eagerly waiting for their call but unfortunately no one from their side took the step. So, finally decided to call them up. I had Sales officer's number with me, who is Mr. Satish from East Tambaram Branch (Camp Road). As soon as he picked up my phone, he recognised me well and assured me by saying that I will be getting the connection by that day night, or on the next day anytime.So, I found no problem is existing.
Day4: I was waiting for the next day to come.Surely the day came but no one came from the Airtel Camp Road. Anyways I called them up at 4 pm sharp, this time being a bit serious for waiting eagerly the entire day for them.Initially Mr. Satish's Phone was ringing and he was not picking it up. I tried for 3 times giving a gap in btwn each such call. Finally I got a bit angry and called the customer care number dedicated for Broadband connection.They booked the complain and told me that I will be getting some feed back from Airtel Camp Road office by next day. I got the Confirmation SMS in this regard.
Day5: The Very next day no one took the pain to contact me. So, after waiting upto 5 pm, I got disgusted and called the customer care again. The person took all my details and told me that he can see there is some problem with my connection regarding the Councilor and all. Then he gave me the Airtel Fixed Line No. which was already allocated to me and asked Mr. Satish's (Sr. Sales Officer) mobile number to try a conference call among us( since he was not pickin up my call).
Mr. Satish was on the line he told me in a flat voice that they had problems with the councilor and they can provide me the connection by Friday night or Saturday the 24th Jan'09 (he said saturday was working for them) anyhow.
Day6:Even on Saturday, I was waiting eagerly for the connection to come or atleast a call from Mr. Satish.It was around 2 o' clock I called him again. (As he was supposed to give me a call in the morning about his time to come.) And this time he said he is coming by 5 in the evening. I was waiting for him upto 6 pm.And I couldn't hold it any more and called the fellow. It was quite obvious and he was not picking up my calls. Then I tried with some different number, he picked it up and tried to prove his thoughts being firm in voice. I was angry and yelling on him for his sheer negligence and casualness and lakcing guts and right attitute and sense of feelings to atleast call his customer. Which he didn't for a single time. Then he said that he don't need my connection and I should take my money back for so much of my loss. I firmly told him NO. And conveyed that I need this connection very much otherwise my activities are getting affected. I asked for a date and commitment in writing.He said he can come on Tuesday (01/27/2009) anytime to give me in writing that he will be providing me with the connection by next Friday which is tomorrow (01/30/2009).
Day7: As usual he didn't turned up on Tuesday, and I didn't called him back too. Now, I'm waiting for Tomorrow, the fateful Friday to see what comes up next.

In my next Update I will definitely be providing you with my Complaint No. and alotted Fixed Line No. If anything is to share with me please feel free to call me on [protected]. I need some valued suggestions from anyone available. Even if I can get some contact details of senior persons (even if he is the CEO, Mittal, will do) to lodge my complain...it will really be helpful for me.
Thanx.

where is the airtel broadband office located in and around sanitorium, chennai

GPRS — Ridiculous customer service

Hi,
I Mr Lazarus Dsouza residing at kalina is very much Disappointed with the Air tel Coustmer service (121,123). as well the Airtel Gallery .I would like to mention the branch which is at Khar (w). I would request the seniors to teach them what is the meaning of Coustmer service. And if then cant understand ,they are not fit to be there.
On tuesday I visited the airtel gallery for the GPRS activation. I was told to wait for sometime and after 20 min. I got my mobile congifured with the settings Gr8. Now I wanted even my laptop to be configured with the settings . As i was advised to get the laptop and then would help me.
It was 7.57 when i reached the Airtel Gallery and was parking my bike. An Employee seen me rushing towards the gallery , immediately was told the guard to put down the shutter.Any how i entered the gallery and the First word i got to hear from the employees was .Sir its 8.00 clock and the office timings are over. when i said that i am outside walking towards ur gallery and u tell the guard to put the shutter down do urll think we are fools .Then there was a voice from the another employee saying ok whats the matter i said i need to activate GPRS on my laptop. There was a prompt answer saying that the person has left 4 the day.I would ask the seniors are ur employees that punctual that ther enter sharp at 10.00 and move out at 8.00. Ok Thats not my concern but as a coustmer representative for airtel that must have some manners or please teach them how they have to handle the situation."Excuses are the best way to get rid from anything" which ur employees are doing it.

Nokia 3230 — About paying amount of Gprs

I have activated my GPRS on 24th jan ,then it is debited on 11th feb,but again it has debited on 24th feb.I have also called up in the customer care and they said that they will return my money in 24 hrs on 26th feb.But agian there is no response. contact no.[protected]

I am a prepaid airtel customer haveing mobile no.[protected]. I got GPRS activated on 19th january ,2008 and deactivated it on 19th February, 2008. Rs.249 has been deducted from my account twice first on 11th February,2008 and second on 20th February, 2008 after deactivation of my account. I first complaned to your customer service calling 121 on 21st February and they assured me it is due to their fault and Rs.249 would be put back to my account. When no money has been put upto 28th February, I talfed to one lady customer executive and she felt sorry for their misdeed and again assured me the money would be put back to my account within 24 hrs. Alas! no money has been put back upto 7th March and I visited the customer service centre at Patna personally again on 8th March and informed him about the matter. The person gave an unexpected and ridiculous reply to my query that," If I would have deactivated 48hours before that, the amount would have not been deducted. It is absolutely rubbish and unacceptable to me. Please clarify the rule and let me know the site where it is posted in open domain on behalf of Airtel

Airtel cheats!!!

I am recharged Rs303 for reliance gprs then i requested coustomer care to activate my gprs service but they told your area not gprs cover please help me .

I was using Airtel GPRS from Aug 2007, until Dec there was not much problem with the MO but after that the GPRS used to connect only for an hour per day .Later from feb 2008 the things got worst the net never used to connect .If we call the techinical person those ppl are sooooooo lazy that there main intention was to close the request as that would hit them .
And the GPRS person used to tell that the connection would get proper in a day or two.unnecessaryly I used to end up paying Rs.560 for the feb month and later I stopped the payment for the month of MArch for MO and now these airtel ppl are saying who asked u to continue with the MO if it is not working .

How irresponsible and undignified answer these ppl come out with, I recommended my friend also for the MO without knowing there bad connection and he also came out the same complain and he disconnected the MO and he blamed me for it .

Now the only option left with me is to cancel both my Airtel Post paid connection and no more trust airtel.

Totally true...I think this is the worst service i have come across.The customer care is ridiculous, i don't even think they give a damn about the customer's.I call them up regarding the stupid voice advertisements that i get from Airtel and they tell me that they are not aware of such advertisement or from where they originate.I mean are they kidding me????...The advertisement clearly states that they Airtel ads and these guys tell me they don't know.This is harassment.This is just one issue.The other is GPRS.Oh my God !...if you can't provide a proper service..dont provide at all for god sake ! There are alternate provider's that do provide better service but thanks to your cheap scheme's to lure public, people are generally attracted to your service including me. Service is never constant..NEVER !!

Honestly...Instead of investing in big advertisements...invest in you infrastructure !!...

Hi,

I am having Prepaid of Airtel on my Cell Nokia 3230.

From where i can get Dialup and user name, password to conect internet mobile through PC. Last 2 days your customer executive making me fool.They asking to select option 1 4 4 9. sometime they ask to selcet option 1 4 4 2 but i not getting option no.2.

Why this happeing i need it urgent.

I have experienced the same GPRS problem on my recently bought HTC Diamond mobile where AIRTEL has co-branded with HTC to falsely entice gulible customer like self offering 6 months free GPRS serivce.
My question is where is AIRTEL GPRS service on HTC phone, its only in advertisement & on product brouchers on ground i have atleast not tested it.

I personally feel cheated by both HTC & AIRTEL and i am currently contemplating to go to consumer court.

Vijay Rana

AIRTEL INTERNET SERVICE — IRREGULARITY IN GIVING SERVICE

Sir
on 20 jul 08 i have requested for weekly internat . amount was deducted from my account but connection was not made through. i could get internat on 23 jul 08 evening. but it was disconnected on 27 jul morning 0830 hrs. several comlains i have done fore restoration of my internat for balance period that is for another 03 days. i am at bangalore . your customer care center at banargatta road BANGALORE is looking after this area. but they have not done any thing so far. whenever i am calling they are asking me to wait for 24 hours. i have contected to supervisor ms Zabeena, mr Kumar, mr hitesh etc . now whenever i am diling customer care i am asked to send sms. i request pl do the needful at the earliest. and tell your staff to behave like responsible employee. it reinstated faith of public in airtail. thanks pl treat it most urgent. lift the sms condition from my mobile so, i can talk to cusomer care. my mob no. [protected]. pl donot compail me to go to consumer forum. thanks.

I totally agree with you. I am in pimpri, Maharashtra and I am having a similar problem with my connection to GPRS getting disconnected within 15 seconds after connection. I contacted Airtel as well and they simply said to deactivate the connection and then reactivate again. I did that as well and yet its not working. The same problem arises with my other phone as well when i put my sim card in it. So its clear that its a network problem. When I told them so, they said they can do nothing more about the problem. Even the messages sent to their 2567 server for Airtel Mobile Office settings gets failed everytime. It never reaches that server. I had to manually get the settings. I really hope Airtel would do some thing about this.

Airtel — regarding gprs signal

Dear sir,
In our locality, moh-Pugmil Manday road, Hazaribagh, Jharkhand, the GPRS signal is not available for a month. I have comlaint again & again to the regarding authorities but they are doing nothing in this case.
sir, i'm requesting you to please solve this prpblem immdiatly.

Yours
Bhargav

From,

Niranjan Basumatary
Pitampura
Near Shivaji Market.
House No:-242/29
Mobile No:- [protected]
Form Number:- 1206440
Subject:- To Solve the problem of Internet Connection.

Dear Sir,
I Mr. Niranjan Basumatary would kindly let you know that, I had formed for the Internet Connection for the days. But there’s no any connection preferred still yet.
I have registered already. The Connectors came namely (Gautam Jamdagni [protected] and Dilip Dube [protected]. They just pretend us telling that we’ll connect it you need not have a headache. But still there’s no connection yet.
Therefore, I humbly request that something good will be done for us.
We in need of that tried calling Gautam Jamdagni Dilip Dube but found their cell switch off.

Thanks
Yours sincerity.
Mr. Niranjan basumatary

From,

Niranjan Basumatary
Pitampura
Near Shivaji Market.
House No:-242/29
Mobile No:- [protected]
Form Number:- 1206440
Subject:- To Solve the problem of Internet Connection.

Dear Sir,
I Mr. Niranjan Basumatary would kindly let you know that, I had formed for the Internet Connection for the days. But there’s no any connection preferred still yet.
I have registered already. The Connectors came namely (Gautam Jamdagni [protected] and Dilip Dube [protected]. They just pretend us telling that we’ll connect it you need not have a headache. But still there’s no connection yet.
Therefore, I humbly request that something good will be done for us.
We in need of that tried calling Gautam Jamdagni Dilip Dube but found their cell switch off.

Thanks
Yours sincerity.
Mr. Niranjan basumatary

airtel disconnect problem ka solution tau provide karo yaar koi

mera no.[protected] jo demo no. hai jis par mobile office activate hai, lakin phir bhi browing ka charge cut raha hai, costemar care se koi hal nahi nnikla hai, mare paise cut rahe hai, please hal nikale

Sir, through this letter i want to tell y that when i conect mobile to laptop for using internet through nokia pc suite but it's speed is very slow and i use this with the help of 19 rs recharge of internet and i also have mo setting so what i can do plz tell me. My mobile number is [protected] and and i lived in east up.

I utpal ray hahing a prepaid airtel mob connection .I recharged with 98.but 10 dayd long Ihave been trying to net connect but I can't
UTPAL RAY [protected] CONT.[protected]

on my mobile gprs and not started the my pocket internet then plz solve the my problem farst

Airtel mobile connection — Poor & unsatisfactory Customer Service & irregularities in Plan

As soon as I register my complaint against Airtel at custimer care desk 'call gets disconneced'.
Change in Plans without any notice.
Unnecessary Balance deduction.

Sir,

1. I have three connection of AirTel. These are as [protected], [protected] and [protected]. I activated GPRS on my third one number i.e. [protected].

2. I am very sorry to inform you that most of the time when I try to talk with custor care regarding any problem, no one from customer care center attend the call. And call has been disconnected from the customer care side commenting that thank you for calling in customer care centre.

3. At present, I am getting too slow GPRS service. May I get any assistance from your side.

4. I would be greatful.

i have activated gprs for Rs 98 plan on my phone [protected] on 1 Jan 2012 but they have deducted about Rs 30 from my balance in the prepaid account please help in stopping further deduction and restoration of the deducted amount to my number

I am having Airtel Recharge Voucher of Rs 20 but its is giving massage of invalid Voucher how to recharge then

all tipe Airtel Recharge Voucher

sir pl z recharge at this no [protected] i will wait for Ur recharge

sir pl z recharge200/- at this no [protected] i will wait for Ur recharge I

vodafone is fine but i sugest u all dont go for vodafone just go for airtel or bsnl

i am ranjit singh shahi i want 2 do recharge it but i dont have money plz if any one do a favour then plz recharge my phone i will pray for them my no is [protected] vodafone number

i want 2 do sexual relation with some one plz contact it my name is akash my no is [protected] plz contact me

savadenge airtel addamina plans anavara charges assalu theesaukovadu airtel ni dongana kodukulu veellu addanga balence ni dengude veella pani

Airtel Recharge Voucher — extra charges

there are many shops in jalgaon, maharashtra where recharge voucher is sold at Rs 1 extra of the printed MRP

sir pl z recharge200/- at this no [protected] ..

dear sir, I have no complaint but want to know about airtel recharge voucher . ther evalidity and talk time.
thanx.

yours

amar

plz any site for airtel my ober is [protected] for itz cash card

Strongly agree

i'm fed up of the services provided by AIRTEL in my Village[ Marangoly(PO)NJEEZHOOR (VIA) Kottayam District KERALA] and also there is not any response from costumer care about my complaint AND even they are not providing me the complaint number.almost every time whenever i am at inside my house it shows no network or LIMITED SERVICES on my mobile screen. A new tower has been charged Just 300 meters away from my house { AT MARANGOLY JUNCTION}.But still the condition is the same . MY mobile number is [protected]. HOPE U WILL TAKE NECESSARY ACTION ON THIS

Airtel India — wrong acitvation of hello tune

To nodalofficer.[protected]@airtel.in
Sir, You are telling (given below) me that Hello Tune is not active on my number [protected] but today again Rs 30 has been wrongly deducted from my balance.It was 239.42 on 3/3/08 which is 209.42 now on 4/3/08 without using any service.Please note that you have also been reminded by me through several email letters in this regard. Please waive off the illegal charges at earliest. This is a matter of mental torture of a customer also which is subject to taking legal action.? Waiting for your response.-Amarnath Prasad.

Currently I am in Bangalore and have taken a new connection to be used with my Samsung Handset that I bought from the UK recently.

Surprisingly I discovered that this SIM has some compatibility problem with Samsung handsets (I tried with 5 different sets) but working fine with Nokia mobiles. I called customer care number of times, but they could not suggest anything. I visited the Airtel Outlet at ITPL, but they said that the SIM would be replaced if I pay for this but would take at least 15 working days!! I mailed NodalOffice but have got only automated response only - no communication. Finally I ended up buying a new Nokia Handset!!!

Again, the Hello Tune is getting activated every now and then on my cell without me asking for it. In past I called Customer service to get this deactivated, but today morning again I have got a SMS informing me that the service is again active on my number !!! When I called Customer care they are saying that I am being charged Rs. 1 per day ONLY and so it should not be a problem - I don't mind to be charged Rs. 100 per day provided I need the service. I get number of calls from Abroad and I don't want them to hear any stupid songs.

AirTel — wrong deduction of hello tune

Sir my balance got deducted with rs 20 for hello tune service with out my consent pls return it if not then i will leave a yak on you

rajesh yak

sir my number is [protected] for hello tune case given above

AirTel — Activate Hello tune wrongly

Respected Inspector,

On 5th Feb 2011, evening found that my hello tunes is activated. I didn't do it and so could not recall how I activated it. I tried to call back on customer care to find that customer care service is not working. I called on 6th Feb also and result was same. Then I called on 7th Feb morning and had talk with customer care representative. I asked him to check how my hello tunes is activated. He told me that I had called on some number 534321(not exactly sure) on 5th Feb 2011 8:23 pm. I asked to hold for a moment so I can check it on my cell. But he disconnected the call instead. You can check information by tracing my call on 7th Feb 2011 9:35am.

When I checked I found that at that time, I had called on [protected] as I got missed call from [protected] on 5th feb 2011 7:22pm. I called back and realised it to be Airtel Company number for Hello tunes and so disconnected the call.

Then I again called back to same customer care and talked to Anil( airtel customer care representative), I asked him to deactivate my service and refund the balance deducted. He did so.

I want to complaint against Airtel as this is very wrong practice to activate hello tunes of customer and earn from it. As I'm aware of my rights and procedure to take actions I can claim my money back. But there are many other less literate and unaware population who will be frustrated by such things and could not do anything.

Please don't earn your revenue by practicing such wrong deeds. Try to be honest and ethical.

Faithfully,
Jitendra Goswami

AirTel — wrong activation

the activation of my broadband connection is wrong. my plan is a 6 month plan and you active 1 month plan. i have a receipt of 3850/- of 6 month plan.the receipt no. is 9371. and my complaint no. is 2174886. please solve my problem.and activate 6 month plan....
thank you.

Strongly agree

Complaints on "Airtel"
Deactivation of hello tune
I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping.
Please help to deactivate the hello tune.
Every month RS 35 is been deducted for the stupid hello tune.

My complaint is against the system of airtel. Without my request my hellotune has been deactivated. I already pay the charges of the whole year. Before this thrice in a month they changed my helltune without my request. And customer care executive to whom i talked later is not having sense how to handle a customer query. he simply refuse to do anything.

Complaints on "Airtel"
Deactivation of hello tune
I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care many time but not proper resonse apart from lame excuses.
They are not helping.
Please help to deactivate the hello tune.
Every month RS 60 is been deducted for hello tune which i never subscribe.

I am agree with Mr. Gokul and Mr. Farheen, This is the Airtel policy to make money and open cheating with public.Could anybody suggest to deal with such bad practice of Airtel.

Same is happan with me... i want to deactive my hello tune ...but after many complints to cumtore care it not deactive yet ...

I HAD ACTIVATED CALLER TUNE AND IAM NOT ABLE TO DEACTIVATE IT AND PLEASE GIVE ME THE CODE TO DEACTIVATE

Same is happan with me..I want to deactivate my hello tune.. but after many complaints to custmore care it not deactive yet... and please give me the code to deactivate..

I am col. K L Jaspal. My mob phone No. is [protected]. I wanted to send email for lodging complaint against irresponsible staff of airtel. However, it is very poor on their part that they have not provided their email address.
I have taken airtel plan of 998/- some time last year. I do not remember exact date/month.
For the month of Jun 2008, I have been given a bill as per some new plan. this new plan has been given to me without informing me or obtaining my consent. It is most unethical, rather cheating the customers. However, I will not repeat not pay the bill of a plan which has been given by airtel without my information or consent. on 12 Jull, I spoke to the customer care person and informed him of the problem. I doubt, if he would had communicated this problem to the authorities.
In such cases, it is mandatory as per consumers, right that any bill in such cases has to be born by the company or the staff who gave the plan in question. In fact, if the period of the plan was over, someone of airtel should have contacted me or met in person and taken my consent of the plan I would have selected. Alternatively, my mob number should have been disconnected.
Nevertheless, now airtel may do whatever they want but I will not make any payment of such a plan that was started without my consent. In case, airtel desires to retain me their customer, they must depute someone to explain the plans to enable me to select one.

I am vikas Jaiswal this time working In CMS computer Ltd Project of Ericsson site of Airtel in Rajasthan (India)
I have serch a job in Vas support Eng in Telecon

AirTel — deactivate my hello tune

i have airtel prepaid sim card. i don't want my hello tune so that i wanted to deactivate my hello tune in my mobile. it's very costly

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping.
Please help to deactivate the hello tune.
.

NOTE :- FOR DEACTIVATE HELLOTUNE DIAL[protected]free) AND DIAL *678# OR *106#

deactivate my hello tune
i have airtel prepaid sim card. i don't want my hello tune so that i wanted to deactivate my hello tune in my mobile. mobile no. [protected]

deactivate hellotune

Well, the option to quit it and join some other service provider is always open for us. Maybe we should opt for BSNL and teach the Bharti Mittal who has taken his stocks to highest levels by taking the indian consumer for a very bumpy ride.

AirTel — unsubscription of caller tune

I had applied to unsubscribe my caller tune but instead they charged my the amount after sending my request to them...To reach to the CUSTOMER CARE of airtel is a PATHETIC way...there is no option to have a talk with customer care..its computerize system which waste the precious time of customers by giving options which every customer does not want...

I just want the direct option to talk with CUSTOMER CARE..i dont know what reply i would get?

Dear sir,

I want to activate my callertune kindly help. Tell me the method.

AirTel — ABOUT DEACTIVATION OF HELLO TUNE

sir/madam
My name is vikas & my mobile no [protected] . I activte hello tune on my mobile about 45 day before. but now i want to deactivate it. but no body of airtel custmer care tell me procedure to deactivate it. after many time visit to nearest airtel office they tell one no[protected]. which is not get any option to deactivte on calling.
My hello tune subscription is renew after every 10 days.


plz solve my problem.

I want to deactivate my hellotunes please do so

Dear Sir,

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
My mobile number is [protected]
I want to deactivate my hellotunes please do so

Dear Sir,

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
My mobile number is [protected]
I want to deactivate my callertune kindly please do so

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no --[protected]

U can deactivate ur hello tune service by callin[protected]tollfree)

This is very unfortunate that lot of people r suffering bcoz of greedy interest of all private telephone service providers. All of these companies are looting customers money in different mean. It it very strange that no one in this country to control such stupid service providers. TRAI is also just working as mask.
In my suggestion if Indian government really interested for customers interest, than it sud ease complain system, basically in every service provider customer care there sud an TRAI counter to take for costumers interest. Airtel is on top to loot the people.

ABOUT DEACTIVATION OF HELLO TUNE
sir/madam
My name is varsha & my mobile no [protected] . I activte hello tune on my mobile in december. but now i want to deactivate it. but no body of airtel custmer care tell me procedure to deactivate it.and i send the massage for stop the hello tune on[protected]. and now My hello tune subscription is renew after every 10 days.and please deactivate my hello tune.

Dial[protected] and press 1 and again press 1. This will deactivate ur caller tune. I tried this just now and it worked.

I want to Decativate Airtel hellotune.

deactivate my hello tune
i have airtel prepaid sim card. i don't want my hello tune so that i wanted to deactivate my hello tune in my mobile. mobile no [protected]

sir...
my number is [protected]...& i want to deactivate my hello tune..but i m not setisfied to your responce..please kindly deactivat my hello tone..
thnks & regards,
shri dinesh chandra lahori
aposit vikrant computer
rampur road haldwani.
uttrakhand

There is no langaguage choose option on deactivating hello tunes. The IVR talks only in Kanada. Is it done knowingly to ignore this request?

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no -[protected]

i want to activate hellotune which was also activated on my number earlier .suggest me sm

I want to Cancel my Caller Tone. Plz do this needful.
My Mob No is: [protected]

AirTel — deactivate hello tune

Dear all,

Could you pls deactivated hello tune from these mobile number[protected].

Thanks and regards,

Zamir

Respected Sir/ madam

I want urgently deactivate my hellow tune which is i had activate 1 month before so let me know what is the procedure for deactivate hello tune my Mobile no-[protected]. we are waitting your urgent reply

I am unable to deactivate caller tune but it has come with out my involvement...

I want to Decativate Airtel hellotune.

The best way to deactivate ur caller tune is to dial *678#. I jus tried it, and it worked..

Dear all,

Could you pls deactivated hello tune from these mobile numbers[protected],[protected].

Thanks and regards,

Sasikala kumar

Airtel Prepaid Card — Deactivation of callertune

[protected] this is my no and you have have activated callertune without any action or
any instructions as to that effect. I am also unable to get throught your costumer care executive.
I need to deactivate callertune and also expecting reimbursement of last two months callertune
charges.

I also Have the Same Issue...
I want to Ask why is the Caller tune activated Automatically...

Deactivation of hello tune
I did not opt for hello tune for my sim.my no is [protected]
But it has automatically activated.
I am trying to deactivate.
Please help to deactivate the hello tune.
Every month deducted for the hello tune.

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no -- [protected]

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no --[protected]

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no --[protected]

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful My mobile no --[protected]

Complaints on "Airtel"
Deactivation of hello tune
I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping.
Please help to deactivate the hello tune.
Every month RS 35 is been deducted for the stupid hello tune.

sir please give me the details of deactivation of my callertune

Hello Sir,

I want to deactivate my hellotunes please do the needful

Dear sir,

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no --[protected]

I want to Decativate Airtel hellotune.

i am deactivate by hello tunes. automatically they activate it and charge rs 30 per month.

i want to deactivate hello tunes. i tried[protected] and[protected]. but it says it is not valid no.

I want to Decativate Airtel hello tune my mobile no is [protected]

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.I called Customer care also but they are not helping .
Please help to deactivate the hello tune.
Every month RS 30 is been deducted for the stupid hello tune.

Plz do needful as early.

AirTel — code for caller tune

hi sir gud morng ji

mujhe gurdass mann ki new movie sukhmani se nanahi si gudiya caller tune lagwani hai plz mujhe us ka code nhi mil rha plz aap mujhe us ka code batana to aapki badi meharbani hogi



thanx

ho to deactivate my hellow tune pls tell me

hi sir gud morng ji

mujhe gurdass mann ki new movie sukhmani se nanahi si gudiya caller tune lagwani hai plz mujhe us ka code nhi mil rha plz aap mujhe us ka code batana to aapki badi meharbani hogi



thanx

People try any one of the following methods to deactivate.

1. SMS STOP to 543211 (easiest way)

OR

2. Dail *678# and choose 6 as the option to stop hello tunes - At times it does not work

OR

3. You can call[protected] to deactivate, please note that the directions are in Kannada

Think twice before subscribing to Airtel. I keep wondering in what other ways the Airtel is stealing customers money in broad day light...



Attention: Bharthi Airtel Management

Having these kinds of services activated without the consent of the customers and charging them is bad business practice. These complaints outline your business ethics. Hope you to see some action on these kinds off petty business tricks before someone seriously take action against you. You might make money in short term but you will only end up loosing your customers. Your business is made and running because of the customers. Sooner you realize, it would be good for your future business and your employees. Are there no employees with moral values within Airtel to questions such cheap tricks by the management????
You are all nothing but decently dressed up cheap business enterprise with no moral values nor business ethics..


Disrespectfully,
Praveen

Dear Sir,

I did not opt for hello tune for my sim.
But it has automatically activated.

I want to deactivate the hello tune my no.- is [protected]


With Regards,

Sunil

Thank you all who suggest[protected] for hello tune service...this works...

I did not opt for hello tune for my sim.
But it has automatically activated. It is not the 1st, It is happened 3rd times repeatedly...

i dont knw why a company like airtel doing this type of cheap trick to customers...
seems nobody is using airtel now... thatsy they trying to rob money of customer by this type of tricks...

Airtel Sim Prepaid — deactivate caller tune

Hi
this is sunil i want to deactivate my collor tune From this Number (Mobile No.[protected]). i try 121 many times but there is some problum in your system after choosing deactivate option it not be prosess and discannect.
i also try to talk your castumar care excutive but anable to talk.

kindly help me to deactivate hello tune since i have not activated it thank yu

I HAVE TRIED A LOT TO DEACTIVATE MY HELLLO TUNE ON MY NO. i. e [protected], even i called many of the times on the no. of customer care but haven't got any satisfactory reply...................So its an request to u kindly look into this matter n make my hello tune to be deactivated before 2nd july 2010......

my mobile no is [protected]
we are not activate the caller tune but automatically updated tunes and also deducted rs 30 per month so please deactivate the caller tuned immediately

I want to be deactivated my caller tunes

My mobile no. is [protected]

Thsi is very torture since some stupid hellottune is activated on my sim automatically and[protected] is not working wn i dial this no it says please the no u dialed.please suggest this is very disturbing airtel is like begger...

Also
I have same problem with airtel, that on my SIM automatically subscribed hello tune servce and they deducted my balance. I tryed to call customer care but they are not helping to me.
what can I do? would I throw out my SIM card of Airtel?

my name Usha Rani in kumbakonam, pl cancel to our all miscellane SMS & CALL WILL STOP IMMEDIATE.
My Mobile no[protected]

airtel 9994149682 — caller tune cancellation

Actually oversightly my son attend call and once again on one button , suddenly Rupees 15 less in my account. I came to know that it was caller tune call. Sir actually I done want caller tunes in my cell . so please cancel the caller tune in above mentioned No by immediate action without fail . Expecting your kind cooperation in this regards is highly appreaciated. Thanking you

Ameenakshisundaram
[protected]

Airtel Prepaid Subscriber — Deactivate Hello Tune

Respected Sir/Madm,
With due stat that My name is Paan Singh & my number is [protected] and this number from Mr.Prem Singh actually. The Problem is dat I had activated HELLO TUNE Services by Slip of the pen now I want to Deactive the Hello Tune Service on my number ([protected]).
Kindly Deactivate the Hello Tune Service This is my Die Heartly Request to You.You'll do this I'll very oblidge to you.

Thanx & Warm Regards

Paan Singh

I unable to deactivate my hello tune .I was lodged the complaint so many times but they dont response on it .
Pls do the needful

My mobile no --[protected]

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
My mobile number is [protected]
I want to deactivate my hellotunes please do so

Dear Sir,

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
My mobile number is [protected]
I want to deactivate my callertune kindly please do so

Airtel — caller tune deactivation

The above Mentioned Service Provider has activated Caller Tune service without my knowledge causing an inconvenience . i want the same service to be deactivated within 24 hrs for the following number [protected]

I did not opt for hello tune for my sim.
But it has automatically activated.
I am trying to deactivate.
Had called customer care also.
They are not helping.
Please help to deactivate the hello tune.

Airtel — Caller tune not getting deactivated

Airtel is cheating customers. We have spoken to customer care 4 times over the last 10 days for deactivation of a caller tune that we did not opt for and came of its' own.

Reference numbers are

[protected]rd August
[protected]th August
[protected]th August
[protected]th August.

The caller tune is a voice of a lady who threatens callers against calling up failing which she would complain to the police.

It is extremely irritating that this caller tune has not got deactivated despite logging a complaint four times. Each time we are given an assurance that it will be deactivated in 4 working hours and this problem is still continuing.

Can you please help, if possible.

AirTel — deactivate hello tune

Dear Customer Care,

Please do deactivate hello tune on my number [protected], right now.

I HAD ACTIVATED CALLER TUNE AND IAM NOT ABLE TO DEACTIVATE IT AND PLEASE GIVE ME THE CODE TO DEACTIVATE

Respected Sir/ Madam

My name is Sathesh Kumar & my mobile no [protected]. I activated hello tune on my mobile number and later my sim got deactivated. when i bought a duplicate sim i was shocked to find that my hello tune has been deactivated. When i called Customer care, they just informed me that i deactivated it by sending an sms to airtel to request for deactivation of hellotune. How can it be true ? How can i send an sms when the sim is deactivated. Think about it ... They knew very well that there is some problem with their system but still they are not accepting it.

What a crappy customer service my airtel. I either need my refund or my Hello tune back.

AirTel = Cheater

Somebody please help me to solve my problem.

Regards,
Sathesh Kumar

AirTel — CALLER TUNE DEACTIVATE

Sir/Madam,

I am suffering due to Hello Tune, I complaint to customer care to stop of hello tune and after de-active of tune, restarted after 3-days and 4-days. What I do ?

my distibuter cant provide me a eazy reacharge value and reacharge coupons also.distributer is chawla traders, ramesh nagar new delhi-15.my firm name is bidlan traders, sudershan park new delhi-15. please rectify my problem.

ON 1 APR I HAVE BEEN FOOLED BY YOUR FIRM BY DEDUCTING FOR HELLO TUNES FOR WHICH I NEVER APPLIED OR REQUESTED I GOT SERIES OF SMS FROM 678520 AND 6782 AND 543211 FOR SUBSCRIBING FOR HELLO TUNE YEH DILL AASHIKANA (WHICH I NEVER DID)AND DEDUCTED AROUND 45 RUPEES FOR THAT I WANT IT TO BE REIMBURSESD EARIEST POSSIBLEAND IN FUTURE A COMPANY WITH SUCH A GOOD NAME SHOULD REFRAIN ITS SELF FROM DOING SHUCH SHABBY AND CHEAP ACT

not axpected from such reputed company

reachage

Date: 04.08.2009
We would like to inform you that you have converted the AirTel Number [protected] to Postpaid from Prepaid and received the bill for 145.81from 20th June to 19th July 2009. But suddenly it has been deactivated without notice and we made several reprentations to your local dealers and nobody has taken interest to activate the same.
Please activate the same number in our group immediately without any delay.

Strongly agree

AirTel — deactivation of scheme delayed

I have requested to deactivate my scheme of 2.50 debit of everyday. But there is no service from their side. everytime they delay it by saying it will take 24hrs or 48 hrs. nothing is done yet from their side. Even they have taken the amount of Rs. 500 for converting the no. from prepaid to billing but they have only taken the amount and after told to cancel it, they have not even refunded the amount.

Airtel — Deactivation of a particular scheme

Dear Sir,

I'm an AIRTEL PREPAID user and my cell no. is [protected], I want to deactivate the scheme in which Rs. 25 is deducted from my balance every month in the first week, thereby reducing all my local call charges to Re.1. I want to opt for other better power plans that has already been launched by your company. But I don't know the process by which I can deactivate my present scheme.
I have already called on 121 and on your other customer services and have sent quite a few sms's but have not received a proper reply. I can't even talk with your customer care executives.
Please solve my query as early as possible.

iam using airtel sim([protected]) for last two years...now am facing some problem with airtel.i can tell that airtel's customer service in bangalore is .
My validity is getting over on 4rth october.i have activated STD offer on 19th september.Now BLOODY airtel people are telling that i cant recharge for validity untill the STD offer gets deactivated .I cant deactivate the offer before this date.In short i cannot use my simcard for 15 days.now am going to take VODAFONE sim as early as possible.I HATE AIRTEL

i am narayana rao.my ph.no.[protected].i activation polyponic tones activation.so two days one time 10/-charge.please this service unavailable please.

AirTel — deactivation request

i want to deactivate this service n my mobile no. is [protected]

this service has been automatically renewd without anything done by me

plz. check this problem

n do the needful

thanx n regards

Airtel — Deactivation problem

I have been using air tel connection for last one year and in between I got two times problem with my SIM card. Every time they are telling technical problem and has to be deactivated. While doing like i lost the validity recharge and the balance also. Now for last two weeks my SIM is not working, it is just showing invalid SIM, customer service is telling that it will take 48 hours to deactivation whereas today is the sixth day, any positive response not yet. I just dont know why they are telling like that if they are not sure about how much time it will actually take to the rectification. The customer service at RT Nagar is very poor, instaed of service they are just giving difficulties to the people.......

Airtel — Issues with Deactivation

I was using an Airtel Landline connection No:[protected] and on 6th may 2010 i applied for deactivation as i no longer required the same. I asked them to prepare a final bill and send it so that i could settle the account. However the number was not deactivated so i called again and was given a new ref no. yet the same was not done so i called again on 19th may 2010 and spoke to a new executive and got a new reference no. but again nothing happened and so i called again and again and again and got new ref numbers each time but no results.

Then started the calls on my mobile asking me to pay the outstanding bill which had mounted as the number had not been cancelled, which i refused to pay as i had asked for cancellation if airtel wished not to do the same then its their problem not mine, however the tone and vocabulary of the callers started changing and my explanation of the issue only got the response that we are not bothered whether this amount is a correct or incorrect YOU HAVE TO PAY IT.

I called customer care again and this time spoke to some of the floor supervisors, interesting people as they apologise at the drop of a hat, promise action but are as effective as their subordinates. They told me my date of cancellation of connection will be 19th of may and i will not receive any more calls for bill payment as a correction will be made. However again nothing happened and my tone and language unfortunately took the worst direction possible (not that i'm proud of it but neither am i sorry for it) and this time with the same promises i got the nodal officers no. (as i asked for a senior person in the organizations/disasters number)

[protected] dialed it a number of times and no one picked up the call. (No wonder the juniors are doing nothing, seniors like this who would want to) Anyway then i checked on the net if there was someone else i could speak to got the mobile nodal officers no. called and spoke with her she said the only help she could provide was to give me the apellate officers no. [protected] called the number it was forever busy (my guess would be off the hook) Wow where do you get seniors like these.

Moral of the story my no. is still not deactivated customer care tells me they have forwarded the request but when a conformation call is made to me i say i do not want deactivation (i must be insane calling for deactivation and then refusing over and over again), they do accept the fact that i have been calling since 6th may 2010 regularly for deactivation but nothing is in their hands as they can only forward the request. They are sorry that they can do no more and give no numbers where i can call and have the issue resolved and I AM SORRY I EVER USED AN AIRTEL LANDLINE.

Respected sir/madam
i had already had a word with a few of your customer care executives and they are unable to solve my problem.And one of your executives who is a floor supervisor, has no relevant information about the query.The problem is that, in the month of april, without any request they activated scheme, in which 1.5 ruppes got deducted daily..When i called the service centre one of the executive gave a no. to me n said that if i cal then the scheme will be deactivate.I called on the concerned no. thrice in the month of april and may.But scheme didn't got deactivated .i request to repay the money to my no.[protected], n plz take some action as soon as possible.
Thanking You

I have similar experience with HDFC bank, but in my case I followed up for a while and given up. They say it is third party service or something.

Same problem arose for me also when yesterday i got recharge done thru hdfc and amount is debited but there is no recharge.
why reputed bank like hdfc falling prey to unscruplous elements,
arvind

I had similar problem. I paid Rs300/- and got credited for Rs30 in my mobile. when I checked with Hdfc they told we are no way related it. Airtel says Rs 300 is not a valid recharge. When Rs.300 is not valid recharge, I am not sure why they accept the amount. No where in the site they had given list of valid recharges.

regards
Chitra
a1bazaar.in

i had the same experience i tried to recharge my airtel mobile 4 times and didnt recieve the recharge but money was debited from account. but i got the money back when i called hdfc phone banking .

Wondarfull

recharge

airtel mobile online recharg

Please send an email to us with all the details at [protected]@airtel.in and we will look into it.

Airtel Consumer Affairs

i love airtel

i tried airtel prepaid recharge but the massege shown is ur trasaction is incorrect but preiously i recharge with same trasaction id, so many time, then i called airtel customer care but they didnt respond properly, i m totally fadeup now.

I want to know the barriing password, pin code 1 and pin code 2 of mobile no. [protected]

I want to knw the barring password, pin code 1 and pin code 2 of my mobile of no. [protected]. Please send these informatio to my e mail address.

I want to knw the barring password, pin code 1 and pin code 2 of my mobile of no. [protected]. Please send these informatio to my e mail address.

pls i also want to know why my airtell line in telling me bared no when i use it to make calls.pls send me the unbarring password for it. my no is [protected].looking foward to hear from you.

Airtel — PUK code

I want my puk code no. my mobile no. is [protected]. Please send my code to my email id. Its urgent!

i want my puk code no. my mobile no. is [protected] please send my code to my email id its urgent.
[protected]@yahoo.co.in

I want to challege Airtel against cheating and mental harassment in court and raise this issue in media.

Airtel has repeatedly cheated while cutting money from my prepaid account. The latest cheating goes like this.

1> I bought a new prepaid airtel number ([protected]) from nasik (MH). While buying the card I had asked the dealer clearly whether I will be charged roaming fees in mumbai. He said "No sir, you wont be charged any roaming fees. You will enjoy the same service in mumbai as in nasik."

2> As I am pursuing MBA in Mumbai so I use this card in mumbai. I was promised that all national and local SMS's will cost only Rs 0.25 but to my surprise I found that I was being charged Rs 0.10 or Rs. 1 or even Rs. 2.00 for messeges. When I called (so called) customer care they said "Sir, it is because of roaming". This means i was given false information.

3> Airtel cuts money for illogical reasons. I have been a loyal customer of Airtel and have always tried to pursue others to go for Airtel. Before I bought this number ([protected]) I had another Airtel number [protected], which unfortunately I lost. I had used GPRS many times on that number and was able to activate or deactivate the GPRS service free of cost. But when I tried to activate the GPRS for the new number [by sending 'GPRSACT' to 511] I was charged Rs. 2.00. Again I tried to call up customer care and requested them to look into the matter. No response!! all I got was a rude reply!!!

4> I activated GPRS service on 28 Mar 2007 from Mumbai, and used it for two days. (Surprisingly I was not charged Rs 2.00 this time for the SMS request!!) Then on 30th Mar 2007 I tried to deactivate the service by sending 'GPRSDEACT' to 511, at least for 7 to 8 times. Each and every time I got 'Internal Server Error' reply.

5> So i again sent deactivation request on 31st Mar 2007 and fortunately I got the reply as "Your request has been registered succesfully. You will recieve a confirmation message within 4 hours." As I am an MBA student I lead a very busy daily schedule, so I just forgot about the thing. But on 3rd Apr 2007 I noticed that my account balance was Rs. 60 less than expected. When I called up customer care they (fortunately) agreed to recredit the amount but only Rs. 45. I was told that "We dont have any record of messages from you on 30th!!! So we cant repay you the Rs. 15 which were deducted for 30th Mar 2007!!!".
I requested the customer care executive to deactivate my service. All I got was a totally illogical and a third class reply. He said "Sir, you can not deactivate GPRS from mumbai. You have to come out of Mumbai and send an SMS request to our system!!!"
Wow!!! I have to go out of mumbai for just sending an SMS. Another question is If we can not deactivate from mumbai then how the hell can we activate??? I had activated the service from mumbai!! My god...!!! I literally didnt know what to say.

6> Even after calling customer care for 4 to 5 times they failed to deactivate my GPRS and again deducted Rs. 14.99 on 4th Apr 2007. What the hell!!! I am tired of all this now. Repeatedly Airtel has been looting my money.

7> I told call center people many a times that there is some serious error in your system, please look into the matter. All I got was sweet reply saying Yes sir!! Many a times I lost my control over my tongue and used abusing words but still no use!!

8> I clearly told them on 4th Apr 2007 that I have been a loyal customer of Airtel since the days I started earning money on my own. I bought Airtel number while I was in bangalore ([protected]) when I shifted to Pune again I went for Airtel ([protected]). When I lost that number I again went for Airtel and bought the current number [protected]. I told one of the customer care executives that I would have to think for Virgin Mobile or Vodafone if this continues. The reply was "Sir aap aapko jo chahiye woh kharid sakte hain.. BPL or Idea.. !!!" Even after loving Airtel brand so much I was given this rude reply!!

9> This thing had happened with old number [protected]. They had cut extra money. I claimed Rs 315 but they agreed to give me back only Rs 240.



AIRTEL IS THE WORST!

Airtel Prepaid Connection — ignorance & poor service of customer care

I am facing problem of cross connection while calling to other no, i have given complaint to customer care at no-[protected] but they are telling that sir i am going to resolve your problem in next four hour but there is no solution. I have logged my complaint 3 to 4 times in past 4 days. But still they are sleeping. lastly i am thinking to appeal in consumer forum regarding this for my mis-use of money & mental harrashment too.

Regards
Avinash kumar
Mechanical Engineer

I Agree cross connection problem in airtel mobile
from any land line,
we receive call I can hear caller voice as well as cross connector
but the can't hear my voice.

Airtel Prepaid Connection — poor service

i m capt jitendra serving in dist kupwara of jammu &kashmir. took airtel prepaid connection but due to unknown reason its calling service is barred please reconnect it. thanks

I am unable to speak to any CSR for the past 1 year from my number. So many complaints are lodged against this through my another number but still no action is taken. Every time false promises are made. GPRS connection is poor. Wrong connection information is saved and no connection is available.
I recharged for a tariff but extra money is debited for STD calls. Artel is losing its name and fame due to bad customer service.

i totally agree. i don know why we are paying rent of 370 or 400 or 500 every month... I really feel that we consumers are loosing a lot of money and airtel chief becomg richer. Looks like they are not ready to do anythg about it.

Airtel — IGNORANT CUSTOMER CARE

THIS IS FOR THE CONCERNED AIRTEL AUTHORITY. I AM A VODAFONE USER AND RECENTLY SWITCHED TO AIRTEL BY PURCHASING A PREPAID CONNECTION NO.[protected] . I HAD HEARD OF AIRTEL CUSTOMER CARE BEING VERY RUDE AND UNWILLING TO HELP IN DEALING WITH CUSTOMERS BUT GOT TASTE OF THE SAME IN JUST 3 DAYS. I CALLED THEM AGAIN AND AGAIN REGARDING A GPRS PROBLEM BUT EVERYTIME THEIR CUSTOMER CARE EXECUTIVES " DROPPED " THE CALLS. I VISITED THEIR ""SECTOR 35 OFFICE". THE EXECUTIVES SITTING OVER THERE (TO MY SURPRISE,IN CASUAL CLOTHES !! ) WERE EXTREMELY RUDE AND SHOWED TOTAL IGNORANCE TOWARDS MY PROBLEM. THEN THEY TOLD ME TO WAIT FOR HALF AN HOUR TO WAIT FOR THEIR EXECUTIVE TO COME . I WAITED FOR THE SAME BUT ENDED UP GOING HOME FRUSTRATED AND WITH MY PROBLEM UNRESOLVED. PLEASE ARRANGE FOR A CALL BACK OR SOME WAY TO RESOLVE MY PROBLEM. I AM WILLING TO WAIT FOR A FEW DAUS BUT AFTER THAT I WILL HAVE TO RESORT TO THE USUAL COMPLAINING METHOD OF CORPORATE ESCALATION..

PRATIK SHARMA
CONTACT NUMBER- [protected]. ( PLEASE ARRANGE CALL BACK ON THIS NUMBER )
AIRTEL NO. [protected]

THANK YOU.

Airtel — ignorant customer care service

15 rs was deducted from my account on 5-12-10... the reason was unclear so i called the customer care.... a person argued with me that i myself have subscribed for it...when i told him that i wanted to lodge a complaint about this he put me on hold for around 9 minutes.they even charge us 50ps for 3 mnts. i have to pay to get justice and i did not even get that.