Airtel Complaints & Reviews

Airtel — Activation of services without any consent

Hi All

This is to inform you that I was treated so rudely by customer care team that I had to literally abuse teh lady agent. Basically I wanted to activate GPRS on my mobile and I called up Care team for that but three agent told me that they wud have to keep the call on hold to seek inforamtion and they simply disconencted the call, I got very frustrated and I called teh dept. once again, this time a picked up the call ( Durga ) and refused to transfer the call to supervisor and said ( agar teko supervisor se baat karne ki hai to raat me 10 baje ke baad phone kar ) this is the way she was speaking to me, I there fore angrily abused her for the rude behavior, she then went ahead adn disconnected the call saying ( tere number ke saath dekh kya karti ).

After 15 minutes of the call my Missed Call Alert service was activate without any consent and Rs 15/- got deducted from my account, further to that hello tunes got activated for 365 days and teh tune was a piglet.

I have made a complaint againxt this in custoemr care dept. on the same day and spoke to Mangesh ( Floor Supervisor ) he checked details and apologised for same adn promised teh refund fo the deducted amount also told that other service wud get deactivated within 24 hrs time.

But I kept on receving call from one number which was from Vega Centre ( Pune ) who was actually activating the services and also had a big argument with me over the fone regarding the same. The person who was calling from Vega Centre was Ajay according to him. Now I am unalbe to use the service.

Kindly do the needfull for above mentioned issue.
My Mobile No. is: [protected]
The Calls were made to customer care team on 26/06/2008

Regards
Rameez

Sahi hai airtel waale bahut navtanki kar rahe hai custmer ke saath.

same complaint

Dear sir please post my pin2 code and call barring password..

Hi,
I am an airtrel punjab customer. from two days my mobile is not getting registered at airtel mumbai. using mumbai vodafone it asks for call barring password which i have never used before.
Please give me the password so that i can use this service.


Regards
Dharmanshu Sood

i need it

respected sir i have airtel prepaid card using from international roaming but the problem is they activated call barring password i want to cancel barring so pls give the barring password my mobile number is [protected]

respected sir,
please mail me my call barring pasword.
my mobile number is [protected]

sir i m very annoyed with everyone on airtel from may days i am trying to gey call barring password fro my cell but not a single one knows dat some say something &other say other things
so please tell me whats the call barring password for my cell

nokia ( airtel) ( delhi) = [protected]

also tell me the deactivation number & i hd listen from some where dat we have to enter some *# &so on, but in
settings-
call barring-
outgoing call-
password, dere is space for only 4 character & which is numeric value only. so please help me out

Respected sir,
i am using airtel in international roaming i couldnt call outgoing anywhere. whenever i call it ask for active call barring password. plz send me password of call barring so i use this service.
my mobile number is [protected]

respected sir,
please mail me my call barring pasword.
my mobile number is [protected].
my mobile is NOKIA-6030

respected sir,
please mail me my call barring pasword.
my mobile number is [protected]

respected sir,
my phone is nokia 6233 and IMEI NO IS [protected]
please mail me my call barring pasword.
my mobile number is [protected]

Respected Sir,

Please mail me my call barring password. My mobile number is [protected]. Right now i am in international roaming and I cannot make outgoing calls or receive incoming calls.

Plz Sir/mam
With due respect i want to know my call barring bassword. and pin 2 or puk 2 .plz provide me as soon as possible. My no is [protected]
Thank you

Dear sir please post my pin2 code and call barring password of my no. +91-[protected].

respected sir,
please mail me my call barring pasword.
my mobile number is [protected]
email [protected]@yahoo.com

With due respect
i want to know my call barring bassword, pin 2 and puk 2 .plz provide me as soon as possible. My no is [protected]
Thank you

email [protected]@yahoo.com, mahdanas.[protected]@gmail.com
another contact no. [protected]

respected sir,
please mail me my call barring pasword.
my mobile number is [protected]
email [protected]@gmail.com

With due respect
i want to know my call barring bassword.
Please send SMS on the same number.
My no is [protected]

Thank you
Pravin deokar

i would like to know how to barred incoming calls of international calls

please give me a solution out going clls are not going it shows call barring activated whats the problem please help me

Dear Sir,
I request u to provide the call barring facility to (AIR TEL)your company.

dear sir,
I am in Saudi Arabia Now, My Airtel (no; [protected]) Having International Roaming facility and also here the Etisalat(Mobily) group allows the out going call facility ( i saw in the airtel web site) . but when i am trying i got the active call barring message . how i can remove my active call barrings?? please help me

we are one of the leading manufacturer of plywood industries in the state of Karnataka, we take airtel connections for the mobile for office and administrative sector. we have more than 12 connections with airtel and opt to take more connections. we use airtel mobiles in national aswel as international. we are one of the largest bill payer.

we regret to state that since 4 months we did not get our mobile bills (itemwise), we have compliant it to the airtel customer care near A.B Shetty Circle, Mangalore they tell us their courier service has changed and they are not responsible for not delivering the bills. Although we go to airtel customber care and collect the amount of bills and paying the bills without fail.

kindly take proper step to mail the bills to us else we will definitely go to other mobile connections.

our mailing address is as: A.K. PANELS, Kamblapadav, Via Konaje, Kurnad Post, Bantwal Tq, Mangalore - 574 153. Tele :[protected], Fax:[protected].

thanking you with an anticipation.

yours faithfully,

Balakrishna
Authorised Singatory.

AIRTELL STD BILL — BILL GENERATED FROM STD PIPLI HARYANA

RESPECTED SIR...
1.I AM MAJOR ANUP THAPA I HAVE JUST MADE YOU ONE COMPLAINT REGARDING THE CALL I HAD MADE FROM PIPLI ON 28 JUN 08.I FORGOT YOU TO TELL THE CALL TIMINGS.I MADE THE CALL SOMEWHERE BETWEEN 2300 TO 2330 HOURS.I M SURE THE RESPECTED AUTHORITIES WILL LOOK INTO THE MATTER.
THANKING YOU
YOURS FAITHFULLY
MAJOR ANUP THAPA

With reference to repeated complaint of my monthly mobile bill for two numbers [protected] and [protected], requested and updated my email id (chitty(@rediffmail.com)with airtel to post my monthly bill. Till date am non-receipt of my bill.

i want the bill on the above email.i.d

hi
i want e-bill to mu e-mail id

i want my aitel number [protected] detaile.which numbers calling on last three months

pls send detailed bill to my id

please send me my incoming and outgoing call details from the month of march'2008 to may' 2008 for my mob.No: [protected]

I want to know my last month bill detail

hi
i want e-bill to mu e-mail id with incoming & outing details
my no is -[protected]

hi my name sivaramakrishnaraju my phone namber [protected]
i want to lost 3 monthly out goeng messages list send me my emil id

hi my name digvijaysingh my phon number [protected]
i went to lost 6 monthly out goeng call list send me my email id

pls detail my ID

pls detail my id

my name is prem singh my airtel no is [protected] I am live in j-91 behind the power house partap nagar
jodhpur I want to my phone detail my Id pls give me detail for 6 months

my mobile number - [protected] / [protected] / [protected] / [protected]

For these number i want last month bill details and bill amount and payment details

These number are in the name of Ayya Vaigunda Agencies
Please send it imediately

I want the e- bill on above email id for [protected], [protected]

I WANT MY BILL DETAILS ON MY E-MAIL ID. AND SMS ON MY PH.[protected]

PLease sent the bill of my mobie no. [protected]

my mobile number - [protected]/ [protected] / [protected] / [protected] / [protected] / [protected]/ [protected]
For these number i want last month bill details and bill amount.

my no has been disconnected without informmation what is the reason .i req u to activate my num [protected]

send me detail this number [protected]

ek AIRTEL Mo . number se mujhe bar bar miss calls aate hai o nuber ki mene complte bhi di hai lekin koi
fayada nahi huva o number hai [protected] is number ko use karne vale ka nam or pata mil sakta hai kya

please send me [protected] call details jun. to april in my id.

I want to pay my bill in network how can i have to pay can u give solution

sir, please send me the last two months call detail & airtel bill ph- no
[protected]

pls pls send my all next bill on my email addres

my mobile no. [protected] august2009 bill is not received.Please send bill my email addres I last two or three times 121 customer care compleint no.[protected] but not any response your side.

plz provide my two month bill details

plz sent my two month bill details my no.[protected]

Please send me July and Agust bill details. Please make it fast.

please send my bill & call details in my e-mail id and sms on my ph.no. [protected]

please send me my incoming and outgoing call details from the till Date for my mob.No: [protected].
Thank you.

Hello,

I am working at Muscat and frequently receiving SMS from Airtel costing me too much. Please stop sending SMS to my below Airtel no: [protected]

Name: A.Susairaju Airtel No: [protected]

please sent me the details of dialed calls from my mobile no. [protected] and [protected] from 08/11/2009 to 22/11/2009

I have no recieve my airtel bill so pls send bill immediately

plz send my aritel mobile bill oct, nov, dec

please send me the last two months bill detail & airtel ph no [protected]

please give the detail bill of [protected] of June-July in the above email id [protected]@yahoo.com

i need call summry of my number[protected]may10 to 05 -june-2010

EPRIBILL 01/09/2010 TO 25/10/2010 mi id [protected]@yahoo.com mobil no.[protected]

Hi This Is aniket
Iam Using an AircelPreapid connection And My Mobile No is [protected] i am Facing A Newtwork Problem In My Area Since last 1 Months Due To Which i Have Reasied A Lots Of Complaint But Still There Is No Responce From There END When I call To Customer care People For My SR Status Even Floor Inchearge And TL's Are Disconnecting My Call,
Because Of This Aircel Services .

hi, this is aniket kumar
i am suffering a lot of problem with aircel, i have recharge 98 GPRS for net .when i try to connect net to my pc. i am suffering a lot of problem. my connection is not connected. if when net is connect then . any page is not open, SEBT BYTE IS 175 AND RECEIVE IS 126 .therefore my page is not open. and your customer care is not suppoted .
if you do not improve my network and not solve my net problem then i change company.

Pl..delite.sms service cricate live on my M.NO.[protected]

RAKESH SHARMA

Pls de-activate SI instructions on my mobile number [protected] in the name of Sapna Mehra

my mobile number is [protected] kindly cannot my auto debt from my credit card

i cannot acces to my app

i am having bad experience with airtel if this continu i may cancel my connections

very bad service

bad service

sim card locked.[protected]

Hi
My mobile number is [protected]. I have lodged complaint two times for clips & unnessary calls. But no action has been taken by you. Kindly DO NOT DISTURB me like this.

in kammarpalayam village airtel signal is not recving pleas allocatr taver in that village adders k. yugesh, kammarpalayam, t.b.puram post, uthukottai taluk, thiruvallur dist. pincode:602023

hi.my no is [protected] i hve applied for the dnd service and my registration no is s[protected] on 21/08/2010.I am till now receiving the calls as well as the sms's.If some thg is not done bout ths ...I will be pestered to take some legal action..

Hi
My mobile number is [protected]. I have lodged complaint two times for clips & unnessary calls. But no action has been taken by you. Kindly DO NOT DISTURB me like this.

AirTel — DND + Customer Service

Complaints about Airtel:

I wanted to activate BB Services on my phone, Called Customer Care 121
First they kept me on wait for 5min, after picking the phone once.
Second, called again, they told me to call 7070.
Called 7070: No point: Since I dont have any data services activated, please call 121
Fourth Call, 121: Lady told me the different plans: 299, 399, 899. Asked her the difference in those plans, she says call 7070/[protected] for that and CUT THE PHONE without listening to me. I was informing her 7070 doesnt work.
Fifth Call: Not from Airtel, cause thats how you people only listen. But sadly I was wrong again. Picked up phone, put me on wait for 5 min when I asked the details of plans. Couldnt wait any longer.

Awesome Customer Service: Airtel

PS: I also have subscribed for DND. Does it take a month to activate that as well??

Confirm from my call details as proof.

Thank You
Troubled Customer
[protected]

sdfgs

This site does not exist and still they are sending to all users.
It's a matter of shame for this big brand.

where is airtel.in/mms/broser? i did not see my mms.

customer care & visited airtel centre (Ladli at akurdi, pune)

but still there is no progress

The error is coming while creating group on mobiles is as under

[protected] is already member of group. you cannot add this subcriber in your group (5)

I have checked in customer care that this number is not in group as per call centre person

Please help me

Regards

Kiran Surve

My self no. is [protected]

father no. [protected]

spouse : [protected]

Dear Sir,


also i was called on 09.02.2009 to customer care for lodging complaint for non creating group & coming error

i was called on 09.02.09 at 10.30 pm & i enjoyed group calling at 10 paise per minute

I was called on [protected] for 3 times & i enjoy facility

but when i called on 10.02.2009 at 1.00 pm (tentetive) for 715 second means 11.97 minutes so the charge was deducted 12 rupees instead of Rs. 1.20 paise so i called to customer care on 10.02.09 at 3.00 pm (tentetive) then customer care exeutve given me credit Rs. 1.30 paise wrongly instead of Rs. 10.80 paise so again i was trying for 2 hours on customer care but i didnt contacted

also i called on 11.02.09 at 6.00 pm for 1 minute & charge deducted Rs. 1 instead of 10 paise

so please check all in your system & give me credit of Rs. 10 & 40 paise at the earlist

Break up is as under

called on 10.02.2009 at 1.00 pm for 715 second charges Rs. 12.00

actual to be charge Rs. 1.20

Refund / credit to be paid in my account Rs. 10.80

Credit given on 10.02.09 at 3 pm wrongly Rs. 1.30

Net refund ( A ) Rs. 9.50

(B) called on 10.02.09 at 6 pm 1 minute charged Rs. 1 instead of 10 paise

Total Refund / credit A + B = 9.50 + .90 paise = 10.40 paise

Please give credit in my account at the earlist

Regards

Kiran Surve

My self no. is [protected]

father no. [protected]

spouse : [protected]

Airtel — Number is Not Registered in Roaming

Hello,
I am Rajeev Tyagi
I have a Airtel no [protected] in Chandigarh
There is a problem from start that when i am in roaming in Haryana or in UP my no is not register in the network . It Search the Airtel Network but shows Error While Registering in the Network, I have Already register Complaint 5 times about this problem but not found any solution
Please do the needful

Thanks in Advance
Rajeev Tyagi
[protected]

Hello,
I am Rajeev Tyagi from Chandigarh

I have a Airtel no [protected] in Chandigarh
There is a problem from start that when i am in roaming in Haryana or in UP my no is not register in the network . It Search the Airtel Network but shows Error While Registering in the Network, I have Already register Complaint 5 times about this problem but not found any solution

So if there any person who will help me please do help me

Thanks in advance
Rajeev Tyagi
[protected]
Chandigarh

Airtel — No Network while Roaming

I am a software Engg, I have to roam a lot, For that i choose Airtel, But in EVERY TWO DAYS FOR 3/5 HOURS, there is no network.After that a Msg comes, sorry fiber cable problem.
This is just a buulshit thing.it is continuing from last two months.If it continues more few days .then i have to go consumer forum..

Hello,
I have a Airtel no[protected] in coimbtore
There is a problem from start that when i am in my no is not register in the network . It Search the Airtel Network but shows Error While Registering in the Network, I have Already register Complaint 5 times about this problem but not found any solution

Hi
I'm kavin, 345 recharge pack, not working on roaming

Airtel Broadband — Airtel Broadband Home 2222

I opted for Airtel Broadband Home 1499 and thought that i would shift to Home 2222 1mb/s unlimited after my Boards. Now When i called them to change it, they said, we have discontinued that plan since february. what is this... this is ridiculous. First of all they do not provide the services at a cheap rate, and when the customer is willing to give high rate, then they discontinue the service..
Internet in all Europe and America is at least 10 times cheaper then what we get in India. If something is not done here., india's progress will hinder and big time..

Airtel and other broadband should revise their plans and rates and make them at least feasible.

have applied for broadband connection through form no BA224430 ON 26/02/09.AT BANGALORE-BASAVANAGAR
YET THE CONNECTION IS NOT RECEIVED OR ANY REPLY FROM UR SIDE.

(MR.sANTOSH HAS TAKEN RS. 1000/- CHECK WHICH WAS CASHED ON 7 TH MARCH 2009. mR. PRASAD IS CONVINCING ME THAT HE HAS RETURNED IT BACK THROUGH COURIER. BUT THERE IS NO SUCH COURIER AND I HAVE NOT GOT THE REFUND)

NO POSITIVE REPLY.

you are a fool who cant even speak english properly, airtel is the best, get a life loser

change the plan

change the plan

i want to change the plan... i want turbo 1299 unlimited plan

Dear Sir,

I have been already using Rs.1099/- (Unlimited Plan). I want change Rs.1099/- plan to Rs.598/- (Limited Plane). So, I request you to change into Rs.599/- plan immiteatly.

Thanking You,

Phone No.[protected]
Tuticorin.

Dear Sir,

I want change plan to surf Rs.899/- (Unlimited Plan). So, I request you to change into Rs.899/- plan immiteatly.

Thanking You,

Phone No.[protected]
Sri Sabarinath Tubes,
Salem

i want to change my broadband plan.my airtel no. is 47640305.so can u plz contact me so that i can tell u which one plan i want.my contact no is [protected].

i want to change my broadband plan.my airtel no. is[protected].so can u plz contact me so that i can tell u which one plan i want.my contact no is [protected]

Airtel Surf - 899 — Change Plan

Dear Sir,

With reference to above subject, we requestyou to change our plan Airtel Surf-899 to Airtel Swift-1099 on our phone no.[protected] with immediate effect.

Thanking You

For Shreeram Enterprises

Mukesh Jangalwa
Mob. No. [protected]

I had set up a 2222 plan (limited 2 mbps) from among normal household plans since we are a small business. my billing is coming slightly higher than 2222 which I cannot afford. Now Impatience 1299 is an unlimited 2 mbps which can solve my problem but they are giving super lame excuses to change like its a B2B plan. my bill clearly says its a B2C plan. 2222 is not even offered any more. - [protected]

i want unlimeted plain

i want to change my plan from Impatience 1299 to Impatience 1399
my number is [protected]
account no. is 16106454
and want it to be done as fast as possible cause its urgent thank u

Airtel Broadband — changing the plen

hai my name is thangavel .my land line number is[protected].i have to change my plan my current plan is 1299 and now i want to change to 699 plan .

i want to change my plan from 799 to 499.

and do rply me fast...

i want to change my plan from 549 limited to 449 unlimited plan
my number is [protected]
and i want change it as soon as possible thank you.

I want to change my plan from 550 to 450 unlimited plan
my airtel no is[protected]
Mobile no is [protected]

i need to change my mobile number from [protected] to [protected].
also need to change my email id
[protected]@gmail.com

i want to change my plan of airtel broad band how can i do it online?????????????

I WANT TO CHANGE MY BROADBAND PLAN FROM ALPHA 3 GB TO TURBO 10 GB
MY AIRTEL NO. IS [protected]
and i want change it as soon as possible thank you.

Dear sir

My Request...

i want to change my broadband plan.my airtel no. is[protected].so can u plz contact me so that i can tell u which one plan i want.my contact no is [protected] .

Dear sir

My Request...

i want to change my broadband plan.my airtel no. is[protected].so can u plz contact me so that i can tell u which one plan i want.my contact no is [protected] .

I want to change my existing Broadband plan to " Impatience 1399" with download speed of 4 Mbps.
My Airtel Broadband Account no is 12330683.
My cell number is [protected].
Can someone from Airtel Customercare contact me ?

change to 899 plan to 699 plan plzzzzzzzzzzzz

Dear sir

My Request...

i want to change my broadband plan.my airtel no. is[protected].so can u plz contact me so that i can tell u which one plan i want.my contact no is [protected]

sir am use the now 4Mbps speed 899 plan then chenge the plan 4Mbps speed 699 plan plz any doubt plz countact this ph no. [protected]

I am unable to log in!!!
My antivirus reports it has expired within 1 month of paying!
I have not had any Engineer call --its over 8 Hours since yesterday afternoon!

Dear Sir

Plz provide a AIRTEL tower in Holi-Sb Tel, Bharmor Tel, Chamba Dist

Thanking You

varunchoudari

Hum Log Koi bhi service Active Nahi Karte to aapke yahase ye Service kaise Activet ho jaati hai???
Ye to sarasar hum logo ka fokat main paise le rahe hai...
aur jab hum costumer Care ko call karte hai to wo log bhi thik se baat nahi karte.. ??

aaise to aapke Network se hum logo ka bharosa uth jayega!!!


AMAR BHOSLE-PATIL
[North Solapur, Maharashtra]

I am facing the same issue since a month now.and unfortunately its my husband's number, I have mentioned it to customer care but they closed the ticket saying its due to temporary congestion.

its gettin on my nerve as i dnt like changing my numbers and informing my calling list about it!!

I am just waiting that it gets over soon so that i need not to change to other service provider.

I am facing a similar problem calling to many of my friends who are on DoCoMo. The worst part is, after trying 2 or 3 times, it goes through! I am beginning to think, this is a problem in only one switch/server which is not configured with new number ranges.

Is someone from Airtel hearing?

Solar Eclipse Live Streaming

www.solareclipselivestreaming.com

Whenever I am calling from my Jio no to a particuler Airtel number I am hearing a voice that "this is not a valid no", But All call are going corrcetly and that Airtel ringing and communicating also from another no...Please give me a soluation imdtly?

I am facing the same problem i cant able to call my another airtel number its said you are dialing a wrong number and customer care also not supporting in this and from another number i am getting calls so where and what is the problem i am still not u understand

I have recently moved to Ranchi from Kolkata and I am facing the same issue since then. Whenever I try to call my father's number (Reliance Jio Prepaid) from my Airtel Postpaid, it says "this number is not valid". I didnt come across this issue within Kolkata. Airtel customer care says this is a network congestion issue which may happen sometimes but I have observed that this happens each and every time since last 02-03 months.

Very poor network service from Airtel.

i want to change my name in airtel bill. I want the bill comes from my office name

Airtel Broadband — fake billing repeatedly & mental harassment afterwards

I am Devesh sharma from bhopal{madhya pradesh}.i have been using Airtel broadband conection for internet usage for about couple of years. i have been making payments also withinn 72 hours after recieving bill from the airtel. My ID.no. is 11579703.But since april, i am suffering mentaly as well as financially due to fake biling from airtel. A person from retention department came & assured that on making paymnt of Rs.1230/-, everything will be normal & the excess amount will also be waved off & i made that payment on[protected] itself of which the receipt no. was 97590.Same day, i registered complaint on customer care also & by the evening i got three calls rom airtel that it was the fault of airtel & the excess amount will be waved off.The complaint numbers were 6592310, 6592506 & 6592682.
But just within 10 days, i recieved another bil without any sort of adjustments.t is like airtel is giving me facility o[censored]sing net only 10 days & charging for the whole month.I was again deprived of using net.Again the retention team came on[protected] & after their assurance, i made a paymnt of Rs.1000/- having faith that the broadband will start again.But, nothing happenned.Eventually i went at airtel office on the 23-6-08 & registered complaint to Mr.Vivek faye who is Executive QRC.I met him personally & gave him an application also the copy of which is with me & signed by him. To my utter surprise, i did not get even a single effort from Mr.Vivek faye.Again, i registered complaint on 24-6-08 & the complaint number was 8367282.I received call from a lady named MS.Sultan kamal from the Back end support deptt.& i guess airtel has given special training to its officials of cheating & making fake comitments.She has been lying & lying & i am sure that airtel has just become like any impotent company. I am passing through hell lot of mental tortures due to loss of my business & taking money from me of the whole month 7 giving me facility for just 12 hours.I am so badly tortured that i have to register complaint here. If noting is done within 24 hours, i will have to register complaint at 'TRAI' also.
DEVESH SHARMA
[protected]

This is Request for cancellation of my airtel boardband + landline plan connection so plz. kindly cut down my connection other wise i will not pay bill

I am ganesh from coimbatore/. i applied for airtel broad band plan on[protected] . 2 executives came to my home. near sai baba colony road, kovilmedu giri nagar stop coimbatore- they collected a money from me rs.3200 and said they will provide the bill latter through my mail or directly reach to my home within 2days. after that one of the executive guy i called him (magesh:cell no +91-[protected] from trichy road branch -coimbatore) he said airtel broad band services not available to my home because no approved road so we will return the money with a week.after that 2 months no one responded never got a money
i called him asking the airtel show branch number or any manager number. he said he will put conference and speak to manager. manager said he will return the money with in a week. again no reply from any one. that magesh executive no switched off. no body still now called., waste of time and mentally affected. airtel worst than any one ( today's day[protected] . my cell no [protected] Ganesh. i am posting the message no one apply trough on-line. just directly walk in and enquire about the details then don't forgot to collect the receipt . that's the only proof we have .

To whom so it may concern..
I am facing some problem with Airtel-Karnataka, very frequently. while sending one SMS, 6 sms's charges are deducted from my pre-paid a/c. i given complaint to Customer care 121, i got reply, saying that, with in 72 hours, it will be rectifeied. But there is no reply from Customer care. i think Airtel custmer care section sleeping. Almost 1 & 1/2 month over, There s no responce from Airtel Customer care. My number is [protected].(perpaid connetion). I feel the people are cheating/robbering .

I am from Rajasthan jodhpur my mobile no is [protected]. My problem is with airtel sms pack, I had been recharge my Mobile with std sms pack & then local sms pack, when i send any std sms then the charge 1.50 RS deducted from local sms pack.against this i had call many times in airtel customer care, but they not give satisfy answer, many times after put phone on hold it was disconnect.After many attempts i had log the call with complaint no.[protected] on 08/05 2009 & they give time to complete the call on 13/0502009.
I had not received any response between these days. After that i had again call to custmer care, but the unable to help me, then they gives me the number of nodal officer Miss Jyoti:-[protected]. after lots of attampt i had talk with her on 22/05/2009 ( friday)& she ensure me your problem will resolved on 25/05/2009 (monday) and gave her mail id [protected]@airtelindia.com & nodalofficer.[protected]@airtel.in.
Till the monday problem had been not resolved, then i had mark the mail on both id. but they are unable to resolve my issue, so pls do the needfull & take appropriate action.

Here i am attach some mails communication with airtel..

Dear Mr. Sharma,







Thank you for contacting Airtel.







You had expressed concern over the SMS pack for the mobile number [protected].







We understand your concern and will work towards resolving the same.







We regret to inform that we are unable to initiate further action as the given mobile number is not a valid Airtel postpaid number.







Hence, we request you too kindly revert to us with the exact 10 digit Airtel postpaid number to proceed further.







For further assistance mail us at [protected]@airtelindia.com.







We value your association with Airtel.







Warm Regards,





Prabhu R
Customer Care Executive
Bharti Airtel Limited

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.


[protected]Original Message[protected]
From: fm.[protected]@kotak.com
To: [protected]@airtelindia.com
Cc: [protected]@airtelindia.com
Sent: 26/05/2009 14:32:51
Subject: FW: Acknowledgement Mail.

Dear Madam
Culd you Pls provide me the proper solution I had been talked you on friday 22nd may 2009 and you were Ensure me that my problem will solve on monday but till today I am still hanging with same problem. Have you any TAT.
I f you could nt help me then pls provide me your superior mail id or mobile number. Now mobile no [protected] is not responding.



Regards
Sonu Kumar Sharma
Mob:- +91 [protected] [protected]
fm.[protected]@kotak.com mailto:fm.[protected]@kotak.com Kotak Mahindra Bank Ltd 87 B-2 Bombay Motor Circle-Chopasani Road Jodhpur 342 003.[protected] Fax :[protected]



The first step in life is the most important one so take it now.




________________________________

From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Tuesday May 26 2009 2:17 PM
To: Fm Jodhpur Ext Kotak Bank
Subject: Acknowledgement Mail.


Dear Customer

Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX 99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.

[protected]-Original Message[protected]------
Subject: RE: Acknowledgement Mail.
Date:[protected]:12:13 PM
From: fm.[protected]@kotak.com
To: [protected]@airtelindia.com
Message body:

Still facing same problem...

Regards
Sonu Kumar Sharma
Mob:- +91 [protected] [protected]
fm.[protected]@kotak.com mailto:fm.[protected]@kotak.com Kotak Mahindra Bank Ltd 87 B-2 Bombay Motor Circle-Chopasani Road Jodhpur 342 003.[protected] Fax :[protected]



The first step in life is the most important one so take it now.




________________________________

From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Monday May 25 2009 2:55 PM
To: Fm Jodhpur Ext Kotak Bank
Subject: Acknowledgement Mail.


Dear Customer

Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX 99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.

[protected]-Original Message[protected]------
Subject: std sms pck problem
Date:[protected]:51:45 PM
From: fm.[protected]@kotak.com
To: [protected]@airtelindia.com
Message body:

Dear Madam
As per telephonic disscuss on friday 22nd may regarding my Airtel no.[protected] has some problem with STD sms pack u told me that this will
be resolved on monday. I have been already log the call on Airtel Customer care on 08 05 2009 to senior executive Miss Sunila.
Complain no. is:[protected]. Still same problem exist.Do the needful on urgent basis.






Regards
Sonu Kumar Sharma
Mob:- +91 [protected] [protected]
fm.[protected]@kotak.com mailto:fm.[protected]@kotak.com Kotak Mahindra Bank Ltd 87 B-2 Bombay Motor Circle-Chopasani Road Jodhpur 342 003.[protected] Fax :[protected]

I am out of town and i left my airtel mobil at my home and i would like to know and view my call details...on line
Pls advice me..as soon as possiable...
Regards,
Nizam

i want to check my new address details wich i have mentioned earlier .last month i changed my address

Bharti Airtel Limited — Costomized bill for No.41551825

This is to inform you that i have alredy submite a complain regarding costamized bill for my land line no.41551825 and account no.10354677, complanin No.77924393 address A-220, defence colony, New Delhi-110024, kindly take a nessary action as soon as possiable

Dear Sir/Mamdam

This is to inform you that I havebeen complaining so many time regarding costamized bill of my postpade land line No.[protected], account No.10354677, Billing address A-220 Defence colony New Delhi-110024, and i have alredy got a complain No.77924393, But I havenot get any costamized bill from airtel, Kindly provide me the same as soon as posiable

Post Paid Mobile Airtel — Bills not receiving in hard copy or soft copy

Hi

I am not receiving bills in time nor in soft copy or hard copy. I need duplicate bill atleast to pay clear my mobile [protected] bill.

Brig S K Ghosh(Retd)