i have activated gprs services on my airtel no. [protected], from last few days .
from last 2 days it is not working. i had lodged several complaints to the customer care
about the problem but no body listen.customer care says talk to gprs service centre, they people say talk to customer care, now the problem is that i am paying rs.300/- per month for this service, i.e.rs.10/- per day, today i.e. 03.10.2008., i talked to miss sonia in the airtel customer care, i said i[censored] cannot solve the problem close the service, she said ok the service will be deactivated, now my question is that being a customer my problem must be solved, i asked for the 2 days vavor, she says inreturn u are using the service, she talked to me badly and i want to ask is there any one who can listen to the problem of the customer. if the company is not providing the service the customer has the rigft to be given service properly or make the fun of the customer and it is not only me i am talking about the entyre customer who are facing the problem? i rase my question for better services from the company, my voice must be raised to the seniors of airtel in india. i am need of gprs services.
R E P L Y...
Aug 14, 2020
Complaint marked as Resolved
THIS IS HAPPENING regularly. PLEASE LET ME KNOW HOW THIS DEDUCTION IS HAPPENING WITH OUT MAKING ANY CALL.
YOUR EARLY REPLY IS SOLICITED.
Kindly help me.
Pramod Mishra
My name is Manas Ranjan Satapathy using Airtel Prepaid Account.
Many services are activated on my cell without my knowledge which is reducing my balance.
My Airtel Prepaid number is [protected].
I am fed up of this.kindly stop all these services as soon as possible.
Thanking You
Regards,
Manas Ranjan Satapathy
Alt. Contact No. [protected]