Airtel DTH HD — Lies to sell DTH

Address:Bangalore, Karnataka

I was having poor information on HD channels. I was not knowing about HD and channels.
I was soccer fan, So I wanted to purchase 40" TV along with HD channels. So I started enquiring on HD setup box and channels. Reliance HD sales guy clearly told we only sell one HD channel remaining all are not HD, but have more clarity with some other feature. When enquired TATA also told same.
When enquired Airtel They told all channels are HD at same price. So I decided to go for it as world cup games started also thinking about future. So I purchased 40" Sony Bravia and Airtel DTH.
Airtel DTH promised me install in 2 days. To my horror they installed in 5 days. I lost 2 of my fevorite German and Argentina games in time. After 5 days they installed. When I saw channels all are in normal range. I did not see much clarity.
When enquired they said 5 times clarity than cable channels !!! Not High Definition !! when called call centers for reason they told you have to setup for High definition in setup box. I did setup the same. I saw little better clarity. To watch channels in 40" I had to keep it stretch mode from 4:3 to fit into 40" in 16:9 mode. Though my wife liked it. I am electronic engineer knows this not the way to watch channels. It looked all persons fatty and blobed faces.. I know for sure It was not High Definition (1920x1080) .
For me it was not much difference to me watching Airtel channels in 40" in high definition more except it is in bigger screen.
I enquired call center again after knowing it is not high definition channels, Then they told me shocking news, There is only ESPN HD channel now, later they will introduce NG and Discovery and it will continue so all channnel one day wiill be HD !!!! To my horror they told I had to pay another 100 Rs per HD channel.
I then realized sales guy lied to me.
I checked there site again to verify that it mentioned better clarity and ESPN in HD offer till ESPN games are over. I again enquired about the offer then they told It is available you can watch game in HD. Which was not. It contiued till end of Soccer World Cup. I checked every day ESPN HD channel, it mentioned paid channel. I watched only world cup closing ceremony in ESPN HD.
I really loved to watch that game in HD in 40" somy bravia. I then realized the this is HD. not the one I watched regularly.
Once world cup is over I hated Airtel som much for that I missed HD for there less informing/cheating sales guys to sell there HD setupboxes at higher price with higher monthly price to watch same clarity as normal DTH.

I am sharing this experiance to not to get fooled by Sales guys.
Don't purchace more than 32" TV as it is not worth as there are no HD channels india. Except National Geographic and Discovery. 40" is worth only for HD channles.
Dont purchase HD setup boxes till all channels are in HD.
If you keen to watch NG and Discovery and very few (2-3) in HD then ready to pay 350 + 100 + 100 .. for each channel ..
First of all don't purchase Airtel DTH they are all liars...
They give all ad that 5X clarity with Karina..dont fall for it... It is just bull...t clarity..

Same is case with 40" tv sellers. They sell with there own DVD player with HD movies. atleast 40" tv can be used watching HD dvd's (!!)
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Comments

Dear Rakesh,

as per your message

"your concern listed 27 Nov. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern."

what will you fix when you don't have any HD channel apart from NGC?? ... occasional presence of ESPN Hd will not count. You have the least number of HD channel (only 1!!!). Still you advertise of HD clarity like you are the boss of maket on providing HD content.
Damn you! ... just provide more channels and stop writing above crap ... unable to contact you customer ... etc. etc.

Airtel DTH — closed all hd channels

My name is sonu jindal. My custmer id in airtel dth is [protected]. My all HD chanels are clossed without giveing information to me which i activate 4 days ago and coustmer care not recive my call and also give me not satisfy answer

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