[Resolved]  Airtel #g — Not getting the speed which a company promised

Address:Howrah, West Bengal

hello sir i a using air-tel 3g service from last 1 month as i had already reported this complaint 4 times but no action has been taken yet i do have an complaint number when i asked Ur advisor reagrding the status of the complaint which i made he disconnected the call he said that the problem is solved but its not. the first two weeks i am getting the 3g connection good but after that i am only getting the 2g speed that's to so worst now i really don't know what actually i need to do i had a wrd with couple o[censored]r colleagues they took the complaint but i don't know they actually working on them or not. so i need a help in order to sort out the problem.
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Aug 13, 2020
Complaint marked as Resolved 
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I did asked the advisor couple of times when i am not getting the solution and he disconnected .
No Docket Nos generated for Complaints (Forward this to All)
As an aggrieved consumer it is very difficult to implement our suggestions single handed until taken up by a group.

The suggestions may not be acceptable to the service providing telecom operator, but if the same can be implemented without cost in the interest of the mass consumers then the procedures and policies can be amicably mutually agreed and implemented in the interest of mass consumers

All complaints to telecom operators be reflected in the bills. Everything and Everyone harp of money without Satisfactory Service
.
E-Complaints are answered with only an auto e-reply without any complaint number by mobile operators Idea / Vodafone etc.
Are they not supposed to generate a complaint number for reference?
At least even a part of the complaint is not being included in the e-acknowledgment.

Require Consumer Organizations / NGO / Telecom Regulatory Authority of India / Consumer groups to check this.
Steady & Strong Network signal for uninterrupted communication is the need of day in the wake of regular traffic jams / long distances to cover.

Can also write to:
Cellular Operators
Association of India
14, Bhai Veer Singh Marg,
New Delhi 110 001

Tel: +[protected]
Fax: +[protected]/77
Email: [protected]@coai.in

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